Jagex Customer Service Phone Number

Phone Number of Jagex is + 44 8702 208305 .
Jagex is one of the multi award winning and the largest developer of online games in the United Kingdom that started its journey in December 2001. The company was formed by Andrew Gower, Ian Gower, Paul Gower, Constant Tedder. Its games are 8Realms, Ace of Spades, FunOrb, Herotopia, RuneScape, Stellar Dawn, Transformers Universe, Planetarion and War of Legends.

Jagex specializes in the development of browser-based games with supporting platform and technology. It has several offices that are located in Cambridge and London. Jagex is well known for RuneScape, an online role playing Game which can be played by a large number of players. The game was launched on 4 January 2001.

It is headquartered in Jagex Ltd Cambridge Science Park Cambridge, United Kingdom. The company has 480 employees who provide employee management, customer support at home and content development. The company name Jagex comes from its original slogan Java Gaming Experts.

The company became a member of TIGA, which is the game developer trade firm in the United Kingdom on 15 April 2009. It received various awards and ranked as 59th in the Sunday Times '100 Best Companies to Work For' list in the year of 2007. Jagex company received the Queen's Award for Enterprise in 2011 in an Innovation category and sponsored the 2011 Develop Quiz.

At the National Online Recruitment Awards function the Jagex won the "best major employer" award. It also participates in the national and international charity functions and donate funds for the Social Welfare of the people.


Jagex Address


The address of Jagex is St. John's Innovation Centre, Cowely Road, Cambridge CB4 0WS, United Kingdom.

Jagex Email Address


The email address of Jagex is advertising@jagex.com.

Jagex Website


The Website of Jagex is www.jagex.com.

Jagex Customer Support Service Phone Number


The customer support phone number of Jagex is + 44 8702 208305 (Click phone number to call).



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Jagex Phone Number Customer Service

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Jagex Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Robert Pierce CallsSep 15, 2023

Mr. Robert Pierce On Phone To Jagex Service
I had to reinstall runescape and now can not get into game as says my graphic cad is out of date. I have never had this issue before. I do not want to have to spend $$ to upgrade my computer. There was an option in login that let me use my current configuration, but that doesn't come up anymore. I've been playing over 15years and this is very frustrating.

Reply
Customer care male
Mr. Bob Pierce CallsSep 11, 2023

Mr. Bob Pierce On Phone To Jagex Service
I keep getting kicked rom game with strange error message

"the instruction at 0x%p referenced memory at 0x%p. The memory could not be 5s. (c0000005).

Reply
Customer care male
Mr. Anthony Wilk CallsJul 08, 2018

Mr. Anthony Wilk On Phone To Jagex Service
I would like to update my email account on my Runescape account runenight421
But I no longer have access to the email anthonywilk3@hotmail.com that is on file, the email has been deleted when I contacted Hotmail back in the past to assistance with my email account. I would like to secure my account with a new email.

Reply
Customer care male
Mr. Roberrt Pierce CallsJul 01, 2018

Mr. Roberrt Pierce On Phone To Jagex Service
I HAVE TRIED FOR two DAYS TO FIND WAY TO RSOLVE A GAME ISSUE TO NO AVAIL; FORUM IS NOT HELP WHATSOEVER AND SENT BUG REPORTS AND HAVE NO CLUE IF RECEIVED. MY TOOLBELT ITEMS BONECRUSHER; CHARMING IMP; HERB and SEEDICIDE ARE NOT WORKING HAVE TRIED RESTTINGTHEM SEVERAL TIMES. I'M A LONG TIME RUNESCAPE PLAYER (RS3) AND FIND IT IRRITATING THAT CONTACTING FOR WUESTIONS IS SUCH A HORRIBLE EXPERIENCE. GAME NAME IS RVP RETIRED.

Reply
Customer care male
Mr. Matt Lee CallsJun 30, 2018

Mr. Matt Lee On Phone To Jagex Service
Hello,

I requested a new password due to my account being locked (
for unknown reasons) and I was emailed that my new email is now my registered email for my account. However, following the link from your email, it is saying my email/tracking ID is unknown. I now cannot log in, change my pass, or do anything. This is day two and its becoming rather frustrating. Is there anyone or any one someone could help me?


Original Email: Skimsen10r@aol.com (no longer have access to this email)

New Email: Madmax19922@aol.com

Account Name: EthylHigh.

Reply
Customer care female
Ms. Sandra Kamolz CallsMay 30, 2017

Ms. Sandra Kamolz On Phone To Jagex Service
My complaint I have several unauthorized charges on my bank account. Using my debit card. I am livid. Overdrew my bank account.

Reply
Customer care male
Mr. Ethan Grant CallsFeb 14, 2018

Mr. Ethan Grant On Phone To Jagex Service
Hello i am inquiring about why there is a 19. 50$ bill to my runescape account. I did not make any purchase with a credit card.

Reply
Customer care male
Mr. Ahsan CallsNov 20, 2018

Mr. Ahsan On Phone To Jagex Service
6478665089

I would like my runescape account unbanned as I was not in control of the account. I wasn't sure how I got key logged.

Reply
Customer care female
Ms. Patty Goostree CallsMay 19, 2018

Ms. Patty Goostree On Phone To Jagex Service
Did not make this charge But would like to know who did. Only code beside the billing is 051818.

Reply
Customer care female
Ms. Cindy Ticer CallsJan 13, 2018

Ms. Cindy Ticer On Phone To Jagex Service
I am on the verge on filing a complaint with the FTC and any other government agency this complaint falls under about your site. I cancelled my sons subscription in August of 2017 and have just learned you continue to charge our account every month. I want this subscription ENDED and I want you to reimburse our account for five months of charges. My sons account is under Jake Ticer
S008001789270205 card 9202.

Reply
Customer care female
Ms. Rachael CallsSep 03, 2017

Ms. Rachael On Phone To Jagex Service
Hello, my name is Rachael Curry. I have been a player on Runescape for many years now, but have recently been off the game. I wanted to come back to playing it, but I have forgotten my old password. Each time I send in a request, I get a notice that I am being denied access to my own account. I really would just like to get back on the game so I can play again. I was hoping I could speak with someone, or email them so I can get my account back. Thank you.

Reply
Customer care male
Mr. Callum Cooper CallsOct 11, 2018

Mr. Callum Cooper On Phone To Jagex Service
Hello ive recentely made an account and somebody hacked into my account and took all of my possesions. NOBODY, but me knows my email address or password as I made them up randomly to start a new account. I then changed the password and its happened again ? how is this happening and who is doing this to me my name MaGeStiC 69 can toy trace all recent log in activity and trades and contact me on my main email callum_cooper93@hotmail.com.

Reply
Customer care male
Mr. Mastablazed CallsOct 01, 2018

Hello Jagex I played runescape about two years ago and I stopped playing because I went to college, and I haven't played it since. I tried to get on my account today and it says my account was locked and banned I was wondering if you could unlock my account because I haven't done anything and I worked sooo hard on my account. Please help me.

Reply
Customer care male
Mr. Richard CallsApr 25, 2018

Hi, my name is Richard s and I play runescape, 24th aprial 2018 I guy chat with me and said Jagex staff and affer me moderater chance and ID number. I filled form in modrarot section and gave my bank pin there, I lost 150m from my runescape bank what should I do?.

Reply
Customer care male
Mr. Michael Jeffrey CallsSep 22, 2018

Mr. Michael Jeffrey On Phone To Jagex Service
My ironman miramus got hacked and its permantly banned they used a 3rd party program and they got my account banned and its very unfair that I cannot contact you all the number on the website is not a valid number ID like to have some kind ofrepayment back ive spent over 100$ of us money.

Reply
Customer care male
Mr. Mike Shank CallsSep 22, 2018

Mr. Mike Shank On Phone To Jagex Service
My name is killr232 and my other account killer232 got banned for botting and I went to make an appeal today and someone done did it my account has been hacked and I don t know how, but ive spent a lot of money with you all so if can please help me ive changed the password and I just do not know what to do I was at work for most of the day on the 29 of August and I was at church at 6pm eastern time.

Reply
Customer care male
Mr. Nick Taddeo CallsDec 15, 2017

Mr. Nick Taddeo On Phone To Jagex Service
I was f2p fishing an somehow my account was ban. I would like to et this fixed'.

Reply
Customer care male
Mr. Nick Taddeo CallsDec 15, 2017

Mr. Nick Taddeo On Phone To Jagex Service
I cannot log in because of the athetnicator.

Reply
Customer care male
Mr. Ahmed CallsApr 08, 2018

Mr. Ahmed On Phone To Jagex Service
Please call me in vone urgent
My number 00966530508082
Thank you.

Reply
Customer care female
Ms. Ellen Gallagher CallsAug 30, 2018

Ms. Ellen Gallagher On Phone To Jagex Service
I got banned this morning for doing nothing, All I was doing was killing dust devils for red charms for dxp week end, If I do not get my account back soon, I will drop my members and a lot of the clan i am is too, I did nothing wrong I use a mouse to do everything and i am not a rebot after almost 11 years of playing I do not know where you got that from, i am a 65 old woman that likes runescape. But easy to fine a new game now day. Thank you Ellen Gallagher a old timer.

Reply
Customer care male
Mr. Dylan CallsAug 28, 2018

Mr. Cronin here. I was falsely banned from the game while pretending to be a bot to troll some players at the Barbarian fishing area. I have attempted every means possible to contact Jagex to no avail. They have the absolutely worst customer service I've seen in a major company.

Reply
Customer care male
Mr. Spencer Keene nice Md CallsAug 28, 2018

Mr. Spencer Keene nice Md On Phone To Jagex Service
Good Morning,
My name is Spencer Keene, and I have a runescape account which has somehow become banned. It is stated that I was involved in serious rule breaking. When I looked into the reason for the ban, it was stated that I was using botting softwear in OldSchool Runescape, which I have never played on this account. I would really like to have my ban lifted as i have been playing this game for 12 years on several accounts and spent quite a bit of time and money working on this skiller account. Thank you,

Spencer Keene (Nice MD).

Reply
Customer care male
Mr. Janice Schulter CallsJul 09, 2015

Mr. Janice Schulter On Phone To Jagex Service
I cannot get through to your customer service number. Very poor customer support.

Reply
Customer care user complaints