Popcap Games Customer Service Phone Number

Phone Number of Popcap Games is +1 206-256-4200 .
PopCap Games is a privately-held company that is engaged in developing and publishing of video games. According to 2010 records, the company has a strong employee network with approximately 400 people. As of the survey conducted by the records of 2010, the company had more than US$100 million. The company has established several branch offices in several locations that include San Francisco, British Columbia, Vancouver, Shanghai, Dublin, Tokyo and Seoul, etc. The company received Computer Gaming World Hall of Fame Award for Bejeweled game.
Official Contact Number of Popcap Games for All General Inquiries / Support
Phone Number: +1 206-256-4200

PopCap Video Games


PopCap Games develops a variety of casual video games under various names such as Alchemy, Hammer Heads, Peggle Nights, Talismania, Bejeweled 2, Atomica, Hammer Heads, Insaniquarium and much more. Besides this, it provides customer support services related to all PopCap games. PopCap's all games are played on various platforms such as Microsoft windows, BlackBerry, cell and windows phones, Mac, iPod, android phones, tablet OS and much more.

PopCap History


PopCap Games's foundation has been laid down in the year 2000 in Seattle. The company began its journey through joint efforts of John Vechey, Brian Fiete and Jason Kapalka. The administrative office of PopCap Games Company is situated in Seattle, Washington, United States. The company is one of the leading wholly owned companies of Electronic Arts. Electronic Arts, Inc. is a multinational company engaged in marketing, developing of various segments including video games and interactive entertainment. Electronic Arts, Inc. was instituted in the year 1982 with hard work of Trip Hawkins.


Popcap Games Address


The address of Popcap Games is 2401 4th Avenue, Suite 810, Seattle, Washington 98121, United States.

Popcap Games Website


The Website of Popcap Games is www.popcap.com.

Popcap Games Customer Support Service Phone Number


The customer support phone number of Popcap Games is +1 206-256-4200 (Click phone number to call).



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Popcap Games Phone Number Customer Service

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Popcap Games Source of Knowledge


en.wikipedia.org/wiki/popcap_games
www.popcap.com/about-us
investing.businessweek.com/research/stocks/private/snapshot.asp?privcapid=9707415
www.popcap.com

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Popcap Games Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Philip CallsJun 07, 2024

Mr. Philip On Phone To Popcap Games Service
Hi There Dear PopGames Studio, i am here to find answer about game Plants VS Zombies (first part)
I was searching answer on my question in more than 20 forums, but i did not found it
So, the error in the game is - when i am playing puzzles (mode I am Zombie) and trying endless mode, after first strike (even if i win it) i have message that i lose, and it all repeats. I have bought game in Steam, so there is no bad files, and i do not find any answer on my question. I will very Appreciate if you will help me to solve this problem
Sorry for my bad ENG, i cant speak it very good, its difficult to me, please i will wait for your answer.

Reply
Customer care male
Mr. Dale Morse CallsJan 31, 2018

Mr. Dale Morse On Phone To Popcap Games Service
Your bejeweled blitz game will not allow in app purchases from Itunes. Either fix it or remove it from Itunes or I will take the necessary legal action to do same plus money for fraud and deceptive trade. If you think I am blowing off steam your are wrong. I will be relentless until this game is fixed or removed from Itunes, so fix it or dump it because the app won't take money. And, isnt money what you are all about. You sure ought to be glad I do not repair airplanes like you app works. They'd be falling out of the sky. So I'll leave you with this: if I send out certified mail to you and Apple ten days later I will file suit. Dale T. Morse
(817) 889-2486.

Reply
Customer care female
Ms. Christine Davis CallsSep 22, 2017

Ms. Christine Davis On Phone To Popcap Games Service
Is it possible for you to have an update for Chuzzle as it will not work on my phone with the new IOS 11 update.

Reply
Customer care male
Mr. Jennifer Thoman CallsDec 28, 2017

I recently bought an iPhone 7+ almost all of my Popcap Games are not compatible with this device or it’s upgrade Chuzzle Zuma revenge peggle these are some of my favorite games can you guys fix this please please please.

Reply
Customer care female
Ms. Joyce Firenza CallsSep 08, 2018

Ms. Joyce Firenza On Phone To Popcap Games Service
Hello - I had a Bejeweled game that I purchased a few years ago for my laptop. It had classic bejeweled, diamond mine and butterflies. I had been playing it without trouble and then two weeks ago it started to do the following: I could play the classic with no problem, but then diamond mine and butterflies would without notice completely shut down where I would have to click the icon and bring the game back up every time. Microsoft tried to help by uninstalling the game and then installing it again, but they finally said I should contact Popcap that they couldn't help me.

Reply
Customer care female
Ms. E. Ungar CallsNov 05, 2017

Ms. E. Ungar On Phone To Popcap Games Service
The Bejeweled screen keeps freezing up, I’ve tried switching phone off, then doing a soft reset, but it didn’t work.

Reply
Customer care male
Mr. Debangshu Saha CallsSep 02, 2016

Mr. Debangshu Saha On Phone To Popcap Games Service
I am tried to download plants vs. Zombies two for pc, but i could download it, so i request you send me the solution.

Reply
Customer care male
Mr. Daivd Sanchez-tung CallsAug 23, 2016

Mr. Daivd Sanchez-tung On Phone To Popcap Games Service
Hi, once I played plants vs zombies two that has a really cool soundtrack on the back ground. I think it is on the Egyptian map, where there is like a percussion instrument. I really liked it and that is what kept me playing. Later I bought a new phone, and downloaded the same game, but the percussion is not there anymore. I wonder if it possible to have the percussion back or make it as an option. Thank you.

Reply
Customer care male
Mr. Ryan CallsJul 22, 2016

Mr. Ryan On Phone To Popcap Games Service
Hello this is Ryan . I've been playing PvZ all my life I used to have 500, 000 gems and 700000 coins, today I checked on my device and I saw all of my stuff was gone and i wanted it back and I was really upset and it was really hard to earn all that. The way you can get all my stuff back please.

Reply
Customer care male
Mr. Numair Abbas CallsJul 09, 2016

Mr. Numair Abbas On Phone To Popcap Games Service
Hello Popcap guys,

I've had to reinstall Plants vs Zombies two several times on my phone every time I opened it and was surprised to find that all my data had been reset to zero. That meant having to replay all the levels to barely get to the stage where I was before. I've left several reviews on Google Play saying the same. For a long while, almost a year, I haven't had that issue of having it restart with everything gone, so I didn't mind spending real money on in-game purchases - plants and other powerups. I had amassed 250, 000 gems along with other things too. Suddenly I've started the game and all my progress has wiped out. Worse this time, none of my purchased items are showing up any more since it's not even recognizing me again at login. HELP PLEASE This feels much worse since I feel like I've been robbed of the money I've spent on your game.

Reply
Customer care male
Mr. Dusty Aiken CallsJul 04, 2016

Mr. Dusty Aiken On Phone To Popcap Games Service
Got an amazing idea To continue the future of pvz

Please contact me back

This will be the next mobile app of the century. Dusty Aiken
Email tdwp2011@hotmail.com.

Reply
Customer care male
Mr. Don CallsJun 10, 2016

Mr. Don On Phone To Popcap Games Service
I am having to reload my copy of Bookworm Adventures deluxe one and when filling in
my valid product key number, the information is not accepted. I have the receipt and it is not recognized.

Reply
Customer care female
Ms. Meg CallsJun 07, 2016

Ms. Meg On Phone To Popcap Games Service
Hi My Bejeweled Blitz points were reduced from over ine million three hundred thousand to about 127, 000 overnight. What happened to all my accumulated coins/points?.

Reply
Customer care male
Mr. Bossy Boss Boss CallsJun 03, 2016

Mr. Bossy Boss Boss On Phone To Popcap Games Service
I have all the complaints.

Reply
Customer care female
Ms. Marina Jason CallsMay 28, 2016

Ms. Marina Jason On Phone To Popcap Games Service
You took away Love Potion on my Bewjewelled Bltz on Facebook. It is the only game I enjoyed playing. But, my boyfriend still has it on his bejewelled bltz. Why would you take it away from me and let him keep it. I want it back. I have been playing for about three years now but, I will stop playing unless you will allow me to play Love Potion. I am Marina Jason on facebook.

Reply
Customer care male
Mr. anonymous Says Jun 03, 2016

Well millions of people play and minus ine wont be so bad.

Reply
Customer care female
Ms. Tina Seah CallsMay 26, 2016

Ms. Tina Seah On Phone To Popcap Games Service
Hi, I purchased plant vs zombies garden warfare two and it says it can not connect to EA servers. But I had played for five minutes and then it stopped working and said I was not connected to the EA servers.

Reply
Customer care female
Ms. sylvia Says Jun 22, 2017

Callme sylvia 3055251710.

Reply
Customer care female
Ms. Judy Haddock CallsMay 19, 2016

Ms. Judy Haddock On Phone To Popcap Games Service
I have been playing Bejeweled free for years until yesterday when I got a access denied, do not have permission to access on this server. There is a reference 18. 65cdb9cd. 1463660242. 53563d. What happened and how do I get my game back?.

Reply
Customer care male
Mr. Jason Fuller CallsApr 13, 2016

Mr. Jason Fuller On Phone To Popcap Games Service
My son is a big fan of Plants vs Zombies (as we all are actually) and has been designing new characters - and has even detailed cost / recharge speed / toughness / range and damage stats?

He is 13 and still at school, however when questioned on a potential care path, he has suggested he would like to go into games design. Good choice I reckon. Anyway, I was wondering if there was 1) a way I could send his ideas to you and / or 2) if there was any advice you could offer with regards to his future studies and hints / tips towards getting into the industry. Thanks for your help with this - a response would really make his day. PS - if I've sent this to the wrong department, could you let me have the correct email address? Thanks for your help. Regards.

Reply
Customer care male
Mr. Bill Mcclennen CallsMar 17, 2016

Mr. Bill Mcclennen On Phone To Popcap Games Service
After updating to the latest version of bejewed blitz the game will not run on my ipad running the latest ios version.

Reply
Customer care female
Ms. Janet CallsMar 16, 2016

Ms. Janet On Phone To Popcap Games Service
The latest update for Bejewelled Blitz crashes, won't open, won't play, nothing. When will it be fixed?.

Reply
Customer care male
Mr. John Young CallsMar 16, 2016

Mr. John Young On Phone To Popcap Games Service
Are you working on a fix for the broken Blitz update. It seems hundreds of people are suffering, but I cannot find any reference to the problem on your sites. Also if it is a matter of uninstall and then reinstall can you guarantee that no records will be lost. By the way I am in the UK.

Reply
Customer care male
Mr. Kwesi Azikiwe CallsMar 10, 2016

Mr. Kwesi Azikiwe On Phone To Popcap Games Service
I lost my plants Vs zombies two progress, can you help?.

Reply
Popcap Games Customer Service Care Phone Number 256047
Mr. Bell CallsFeb 29, 2016

Mr. Bell On Phone To Popcap Games Service
WHY CANT YOU MAKE PLANTS VS ZOMBIES GARDEN WARE FARE two ON THE PLAY STATION 3? I WANT AN ANSWER.

Reply
Popcap Games Customer Service Care Phone Number 255858
Mr. Chaz CallsFeb 26, 2016

Mr. Chaz On Phone To Popcap Games Service
I purchased a bundle from Bejeweled Blitz on my I phone that included coins and three mistletoe. I got the coins, but not the gems?.

Reply
Popcap Games Customer Service Care Phone Number 255545
Ms. Darcy Myers CallsFeb 24, 2016

Ms. Darcy Myers On Phone To Popcap Games Service
I have been playing bejeweled blitz for years. Not too many issues, but today I Just the love potion and three boosts. I finished my game and it closed out when I was getting ready to select my prize at the end and didn't save my score, but took my potion and three boosts. The potion is the most expensive option. Not very cool. Please fix.

Reply
Popcap Games Customer Service Care Phone Number 252273
Mr. Jonathon Hounsell CallsJan 25, 2016

Mr. Jonathon Hounsell On Phone To Popcap Games Service
I am currently deployed and i have plants vs zombies downloaded on my android. Today i lost all the information and data. Its not a lot, but i spent 3. 99 through my Google pay. If i cant get my data back i would like my purchase back please. The game is great i just do not see the point in doing all that work and paying another 3. 99 on the game. Thank you.

Reply
Popcap Games Customer Service Care Phone Number 247704
Ms. Susan Burlingame CallsDec 12, 2015

Ms. Susan Burlingame On Phone To Popcap Games Service
Name: Susan Burlingame Email: defiantfox@gmail.comOrder ID: POP596921089Game: Bookworm AdventuresThe original email address on this account was bgamer80@comcast. Net. That email is no longer valid as we are divorced and discontinued our account with Comcast. My email address is now: defiantfox@gmail.com. I would like to reinstall my Bookworm Deluxe game on this computer. The old license code was: 76CJH-29FZ9-GWDGC-GHAXZ I also have an order number is PO596921089Is it possible for reinstate my purchase?Susan B.

Popcap Games Phone Number Customer Care Service
Reply
Customer care female
Ms. Sherry Says Jul 19, 2016

Did they ever answer you? i have a closely related situation, i paid in my name for a game i will never get back. They do not answer phones etc. I wont buy another from them. They just joined another company and will not help me get it/or with support.

Reply
Popcap Games Customer Service Care Phone Number 247642
Ms. Ethel Mumena CallsDec 11, 2015

Ms. Ethel Mumena On Phone To Popcap Games Service
I downloaded zumas revenge on my phone and I installed it on my laptop. I have only played for few minutes and it's requesting for the order number. Can you please help me?.

Reply
Popcap Games Customer Service Care Phone Number 247588
Ms. Trish Mudge CallsDec 11, 2015

Ms. Trish Mudge On Phone To Popcap Games Service
Why is it that every time I am asked to update I either loose all my credit or all the icons I have collected in the daily challenges are deemed unavailable? I love this game, but not the bugs, thank you.

Reply
Customer care male
Mr. try Says Jun 03, 2016

We'll just mess with all the games and hope we got the right one.

Reply
Popcap Games Customer Service Care Phone Number 246668
Ms. David CallsDec 02, 2015

Ms. David On Phone To Popcap Games Service
I have lost everything on my game. I contacted yhe pkay store. They said i need to contact EA. I have been on the phone with them for an hour. They eventually said i needed to talk to poop cap. I want my levels back. My jewels, coins and all of my plants.

Popcap Games Phone Number Customer Care Service
Reply
Popcap Games Customer Service Care Phone Number 246053
Ms. Donna CallsNov 26, 2015

Ms. Donna On Phone To Popcap Games Service
Coins keep getting subtracted every time i play even though I am not using any goots.

Reply
Popcap Games Customer Service Care Phone Number 245448
Mr. Keyonna Wallace CallsNov 20, 2015

Mr. Keyonna Wallace On Phone To Popcap Games Service
Hello my name is Keyonna Wallace , a few months ago I purchased a game for my little cousin called Zuma Revenge 2. I paid for the game, but I'm being charged 6. 99 monthly by Popcap. I want to cancel whatever it is that I'm being charged for. I only wanted that game nothing else. I would like to talk to someone about this problem. My phone number is 503-422-1286. Thank you.

Reply
Popcap Games Customer Service Care Phone Number 243990
Ms. Sandra Williams CallsNov 05, 2015

Ms. Sandra Williams On Phone To Popcap Games Service
There is a problem getting to play Zuma Blitz. The hour glass continues to spin which means Play does not appear. Is it possible to rectify this problem. I play this game on Facebook. I can not load a photo, it won't load. Thanks in advance. Sandra Williams .

Reply
Popcap Games Customer Service Care Phone Number 243824
Ms. Dodi Mcclellan Nolly CallsNov 04, 2015

Ms. Dodi Mcclellan Nolly On Phone To Popcap Games Service
Hello, This is a second complaint about the same issue. I have spent plenty of money on this game over the last 5-8 years and I'm now very frustrated and it makes no sense for me to continue. I play Bejeweled Blitz on my iPad connected through Facebook. Each time I play, my scores disappear. I have to begin again with a zero score. As you can imagine, I do not want to continue and certainly do not want to buy more coins, etc. Please advise ASAP. This has been going on for about a month now. Thank you.

Reply
Customer care male
Mr. Paras Sharma CallsOct 19, 2015

I want to Talk to the manager of the Popcap Games. I have an idea that can make popcap millions of dollars please do not think it as a spam message. I am a serious man. Please contact me at 919646159535/ 919736192926. Please make one call And i will make sure its worth it. And Popcap Games might not want to miss this chance. It would cost you nothing just a call and let me talk to the manager. Please its important and take this message seriously.

Reply
Customer care female
Ms. Terry Schaffer CallsSep 10, 2015

Ms. Terry Schaffer On Phone To Popcap Games Service
Zuma Blitz on Facebook is down again, how do you guys not know this and fix it? its almost 24 hours its been down.

Reply
Customer care male
Mr. Virginia Bezeau CallsSep 04, 2015

Mr. Virginia Bezeau On Phone To Popcap Games Service
4 years ago I bought Bookworn Delux for mi iMac. It crashed and had to be replaced. I do not remember my password. Their site indicates they will send my password via email, but they never do.

Reply
Customer care female
Ms. Yvonne Ferguson CallsSep 01, 2015

Ms. Yvonne Ferguson On Phone To Popcap Games Service
I cannot get my feeding frenzy2 to play on windows 10.

Reply
Customer care male
Mr. Gary CallsJul 10, 2015

Mr. Gary On Phone To Popcap Games Service
I bought plants vs zombies a while back. Having trouble with it and tried to re-install it. Can download and install, but cant play. Get a black screen with blinking cursor. Only time this happens. Can you help? thank you.

Reply
Customer care male
Mr. Matthew Gallon CallsMay 07, 2015

Mr. Matthew Gallon On Phone To Popcap Games Service
I updated Plants vs Zombies two on my Android to the latest update. Once downloaded and installed, all my possessions were gone and the game is having me start from the beginning. I had over 300, 000 gold coins, three keys and over 300 jewels. Please correct this and bring me back the assets I have paid for and earned. Thank youMatthew.

Reply
Customer care male
Mr. Tony CallsApr 11, 2015

Mr. Tony On Phone To Popcap Games Service
In your game plants vs zombies garden warfare all of my data was erased and i want it back.

Reply
Customer care female
Ms. Lauren CallsMar 09, 2015

Ms. Lauren On Phone To Popcap Games Service
I'd like Plants vs Zombies two It's About Time to be available as a 3DS download. I do not have an IOS device.

Reply
Customer care male
Mr. Kuldeep Bhardwaj CallsMar 05, 2015

Mr. Kuldeep Bhardwaj On Phone To Popcap Games Service
Please help me restore my plants purchased in plants vs zombies two game please.

Reply
Customer care female
Ms. Pasubathi CallsFeb 19, 2015

Ms. Pasubathi On Phone To Popcap Games Service
I ordered for POP cap plants vs zoombai game but has not received order number in my email please call me.

Reply
Customer care female
Ms. Sandra Wright CallsNov 11, 2014

I have been playing Popcap Games for many years. When i came across plants versus zombies one and two, it was love at first sight and for the second one as well like the lady i am. I have been emailing Popcap Games informing them that the game is stealing money from me. My money (from my checking account), the money that i earn also. I have called them and no one answers. It is not a lot of money, but it's mine and Popcaps is stealing it from me. You have to pay attention to your balance as i always do. My balance should never be zero and with this game, it has been there a lot lately. So, watch out in the other games, if you spending any money and it do not matter if it is a little and you lose it by means that is not your fault and you are certain, it's POPCAP. Forget it, you lost that money.

Reply
Customer care user complaints