Olay Customer Service Phone Number

Phone Number of Olay is +1-800-285-5170 / 022-24942113 / 1800 200 1020 .
Olay is a leading and well-renowned brand of skin care products in domestic and international markets. Olay was introduced in South Africa under the name Oil of Olay in the year 1916 and from 2010, it was known as simply OLAZ. In 1999, the brand was made international and adopted the global name Olay, but in Belgium and Netherlands, it remained Olaz. In August 2007, the brand made presence in India. Olay is honored with several awards that include 2013 Beauty Choice Awards, Natural Health Beauty Awards, 2013 Glammy Awards, Editor's Choice Awards and others. Olay is one of the wholly owned brand of Procter and Gamble Company, an American multinational consumer goods company.

Customer Service Number of Olay:


Olay is committed to provide complete range of customer support service with 100% satisfaction related to all products through customer care executives on:
+1-800-285-5170
Official Contact Number of Olay for Customer Support
Phone: 022-24942113
Valuable Toll Free Contact Number for General Support
Phone: 1800 200 1020

Products and Services Offered by Olay


Olay is engaged in providing complete range of skin-care products with fine quality such as cleanser, moisturizer, body lotion, facial hair remover and much more.

Operational Areas of Olay


The company sells all kinds of innovative products in several countries across the globe that consists Australia, United States, Canada, Philippines, Singapore, Taiwan, Thailand, United Kingdom, Germany and others. The company has a strong network with retail stores in serving locations of the world.

Parent Company of Olay


Procter and Gamble Company is worldwide company that plays a significant role in the business of consumer goods. The company started its business operations in the year 1837 with joint efforts of William Procter and James Gamble. The company provides all kinds of products under different popular brands including Pantene, Olay, Ariel, Pampers and Pampers Kandoo, Charmin and others. Procter and Gamble Company is wholly owned company of German consumer products company named Braun GmbH.

Corporate Headquarters Address of Olay:


The company controls all kinds of business activities through headquarters that is situated at 1 Proctor & Gamble Plaza, Cincinnati, Ohio, United States.
The customer service are available from Monday to Friday: 9:00 a.m. to 6:00 p.m.

Official Website of Olay:


The company also provides products information, online shopping, pricing and much more through official website
www.olay.com

Social Links of Olay:



Facebook link of Olay:
www.facebook.com/OlayUS?brand_redir=1

Twitter Link of Olay:
twitter.com/OlayUS

Tumblr Link of Olay:
olay.tumblr.com/

YouTube Link of Olay:
www.youtube.com/olay

Pinterest Link of Olay
www.pinterest.com/OlayUS/


Olay Address


The address of Olay is 1 Proctor & Gamble Plaza, Cincinnati, Ohio 45202, United States.

Olay Website


The Website of Olay is www.olay.com.

Olay Customer Support Service Phone Number


The customer support phone number of Olay is +1-800-285-5170 / 022-24942113 / 1800 200 1020 (Click phone number to call).



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Olay Source of Knowledge


www.olay.com/en-us/olay-coupons
en.wikipedia.org/wiki/olay
investing.businessweek.com/research/stocks/private/snapshot.asp?privcapid=6466837
www.olay.com

Your Complaint, Suggestion, Complication, Review To Olay

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Olay Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Patricia Perez Walters CallsJan 14, 2020

Ms. Patricia Perez Walters On Phone To Olay Service
I RECENTLY PLACED two ORDERS:
GOLDEN AURA MELTING CREAM
GOLDEN AURA YOUTH ESSENCE
REGENERIST RETINOL 24
TOTAL 203. 30

ORDER 27570 WAS OK

ORDER 276703 INSTEAD OF THE GOLDEN AURA YOUTH ESSENCE,
YOU SENT ME THE FOAMY CLEANSER BUT WAS CHARGED 87. 50

I CONTACTED YOUR CHAT, AND YOUR AGENT WAS SO UNHELPFUL. I DONT LIVE IN THE US, BUT THE DECENT THING AND REIMBURSE MY CARD FOR THE YOUTH ESSENCE - YOU HAVE NOT ANSWERED THE CHAT AND DIDNT RECEIVE THE TRANSCRIPT

SEND YOUR CLIENT SERVICE NUMBER NOT THE 800 NUMBER. I WANT A REFUND, YOU SENT ME THE CLEANSER WHICH I DONT WANT, SO I REQUEST DE 87. 50 PLUES TAX, BACK IN MY CREDIT CARD PLEASE. I WILL GO TO FLORIDA AT THE END OF FEBRUARY, AND IF YOU SEND ME THE ADDRESS, WILL RETURN THE CLEANSER WHICH I HAVE NO USE FOR. THANKS.

Reply
Customer care male
Mr. Shashi Kant CallsOct 07, 2017

Hi,
Today I have purchased Olay total effect 7in one
Foundation of this branded company, but sorry to inform that shopkeeper selling expired product which was expired on dated 08-2016, please take the action otherwise I will complaint with consumer court. Shop:-pappi di Hatti
Place:raja ka talab
District:kanga
Himachal-176051
Regards
Shashi:9872230809.

Reply
Customer care female
Ms. Raylene Jonassen CallsSep 27, 2018

I have been a supporter of your product for a very long time and this is the first time I have ever had a problem. I purchased a Olay total effects anti aging moisturizer with sunscreen not thinking it much different from the one I usually get anti aging daily moisturizer with a touch of foundation --I did not apply to my eyes, but the result affected them anyway -- so bad one time I had to give up driving to not cause an accident. Burning watery eyes -- greasy skin is not what I expect.

Reply
Customer care female
Ms. Ezasaiah CallsJul 25, 2018

Hey good day, I recently bought the Olay pro x brush to try out after my high end one gave up. After inserting the batteries and switching it on, the product simply refused to come on. I am worried since the local store I bough it at here in Canada, Brampton says they can not do a refund-they told me to contact customer support for any help. Can you please help me?.

Reply
Customer care female
Ms. Lorna Difuntorum CallsJul 25, 2018

Ms. Lorna Difuntorum On Phone To Olay Service
This is not a complaint. Ihad my skin analysis yesterday, but I wasn't able to get the suggestions. I am just wandering if you can forward to my e mail address that I provided. Thanks,
lorna.

Reply
Customer care female
Ms. Harsheela CallsSep 19, 2016

Hi i have sensitive skin and started using Olay Regenerist which i found to be too scenty and irritated my skin. I then tried the Total Effects for sensitive skin which was better. Night cream in Total Effects also works well except for the fragrance which i find unnecessary and unpleasant since being used to fragrance free products. I think its the spf in your products which causes problems.

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Customer care female
Ms. Mrs. Conn CallsJul 27, 2016

Hello, I have a product of yours that I love- Oil of Olay Eye Contour Gel. Do you still make this, please?.

Reply
Customer care female
Ms. Elisabeth Ann Wexler CallsJul 23, 2016

Ms. Elisabeth Ann Wexler On Phone To Olay Service
I just watched your advertisement on television about the product 'AGELESS. ' There were no women represented who were older than 30 plus years, maximum I do not understand why you have an advertisement about
a product that is called 'Ageless' which does not have older women included in it I would like to see this ad redone and representing women
in their 40's, 50's, 60's, 70's and 80's. I know that women older than 30 use and often love your productsWhy not represent them

Doesn't it make sense to have beautiful older women in these ads as well? You are closing the door to older women by not showing them in your ad. You are disrespecting them and not including them. If anything, represent older women in advertisements for 'Ageless' so that you will help sell more of your product You are contributing to the favoring
of younger women by not showing older women in this advertisements

Thank you
EAW.

Reply
Customer care male
Mr. Richard CallsJul 16, 2016

I am a man who doesn't like the male facial products. I was in a store looking at the male facial products when a sales lady said she buys oil of Olay products for her husband. My ? is do you have any products for men if not have you thought about developing products for us. Also can you recommend one of your products to use currently using regenerist pore scrub cleanser, miro-sculping serum, eye lifting serum, and night moisturizer.

Reply
Customer care female
Ms. Nella Cramer CallsJul 14, 2016

I have been using Olay products for years now and love them, but I tried your new body wash Energizing Lime and white tea and it is TOO STRONG. I like the feel on my skin because it is tingling and refreshing, but it BURNS my private parts. I think you need to take a look at the recipe again and tone it down.

Reply
Customer care female
Ms. Eve Stewart CallsJul 13, 2016

Where can I purchase Olay Anti-Wrinkle Firm and Lift Eye Gel in Northern Ireland (UK). I have used, and love, this product for quite a number of years and it does not seem to be on sale any more. My address is 36B Ward Avenue, Bangor, Co Down, BT20 5HP, Northern Ireland (UK). My contact number is 07450 286 309. Looking forward to an early reply. Thank you.

Reply
Customer care female
Ms. Farnaz CallsJul 07, 2016

Hi
I have been using the Olay Natural white SPf 24 that i purchased in Saudi Arabia. I have noticed this product is not available in South Africa. I have switch to the even and smooth moisturising lotion which was available, but know it is not. Can you tell me if Olay is stopping product of these items or not supplying these ranges in South Africa any more as i have now been forced to switch to the Neutrogena Brand. Thanks. Farnaz Khan.

Reply
Customer care female
Ms. Amy Wells CallsJun 30, 2016

NOlay. B.

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Customer care female
Ms. Mary Galloway CallsJun 28, 2016

Ms. Mary Galloway On Phone To Olay Service
Hi I've been using oil of okay lift and firm serum for a month now and it's amazing I can really see a difference in my skin. I will be telling all my family and friends to give it a try it's fabulous. Thanks.

Reply
Customer care female
Ms. Andrea Abraham CallsJun 27, 2016

I saw a product in Good House Keeping Magazine advertised called
Olay Eyes Ultimate Eye Cream, but I can not seem to find it. Does it exist?.

Reply
Customer care female
Ms. Margaret Broadby CallsJun 16, 2016

Ms. Margaret Broadby On Phone To Olay Service
I have brought yr under eye cream for past 12months. The last two tubes have left me with bad burns, skin peeling and swollen puffy eyes. NOT HAPPY
Can someone please contact me ASAP.

Reply
Customer care female
Ms. Mandolene January CallsJun 12, 2016

I'm Mrs M January and I have no complaint, but gratitude. I'm almost 48 years old and get compliments about my skin almost daily. Today I visited a store in our mall, L'occitane, it's a cosmetic store which sells pricey anti ageing products. The saleslady almost gasped aloud when I told her my age. She admitted that she did not even think I was 40 yet, let alone being almost 50 I told her I started a few years ago with Total Effects by Olay and last year started on the Regenerist range. I just want to thank the Company for a wonderful product and whenever I'm complimented on my youthful skin, I tell everybody that I'm using Olay. I'm very impressed and so is everybody who meets me for the first time and hear my age. Off course I like to brag about my age because I know I look youthful. Kind regards. Mrs M January.

Reply
Customer care female
Ms. Kerrie Griffiths CallsJun 06, 2016

Hi my name is Kerrie my grandma started me on oil of ulan when I was seven years old as a moisturiser. I have been using it ever since. This year I will be turning 38 in July (DOB10/07/1978) and have three lovely children and a husband. To this day I still get asked for my idea as I do not look my age and I think oil of Olay has had a big part in that.

Reply
Customer care female
Ms. Theresa Manjarez CallsJun 02, 2016

This is definitely not a complaint we are on our 4th generation with your I have my little grandchild advising me to get a certain product from Oil of Olay she uses a lot of your products and she's only 18 anyhow I have melasma which from understanding is a severe exposure to sun which appears on the upper side of the cheeks Addis coloring almost looks like I have a black eye what product should I use to help get rid of that I am 60 years old I no longer work glasses I had to cataract surgery and now it's more apparent on my face with the discoloration could you please advise my email is manjareztheresa@gmail.com my name is Theresa and I am at 219 671 98671 thank you.

Reply
Customer care female
Ms. ANNIE MONTEFUSCO CallsMay 20, 2016

Ms. ANNIE MONTEFUSCO On Phone To Olay Service
I posted this twice no results from csr the company does not care that there products do not work i spent 200 in face and eye cream cvs would not take it back not right very un happy.

Reply
Customer care female
Ms. Annie Montefusco CallsMay 20, 2016

Ms. Annie Montefusco On Phone To Olay Service
I bought two months ago three jars of the the regenerist luminous for eyes and tone perfecting cream spent about 200 big mistake CVS would not taken them back I'm very upset about this the products does not work waste of money I sent two emails never got a response back.

Reply
Customer care female
Ms. Erika Romo CallsApr 19, 2016

Hello. I just want to let you know. That my grandmother Marie Goff has used Oil of Olay for more then 60 years. Its impressive how young she looks and even if she is in her 90s she doesn't have wrinklesGreat productsThere is actually a party coming soon so in the invitation drawing I am adding what my grandma loves. If corse. Oil of Olay is present.

Reply
Customer care female
Ms. Ana Paula De Souza CallsApr 17, 2016

Hello I bought Olay complete our original bb cream spf15. I used one time and I'm strong allergy on my face. The store does not want to return my money. Ana Paula De Souza
168a Holdenhurst road BH8 8AS
Bournemouth UK Dorset.

Reply
Customer care male
Mr. yusuf khan CallsApr 13, 2016

Mr. yusuf khan On Phone To Olay Service
My skin is oily and darkspot and pimple also which cream I will use which is best.

Reply
Customer care male
Mr. Jess Smith CallsMar 09, 2016

Mr. Jess Smith On Phone To Olay Service
To whom it may concern,

I would like to place a formal complaint on behalf of my mum in regards to one of your face creams. She applied the cream as directed on Sunday morning, The cream has burnt the skin on her face which is now all dry and cracked and her eyes keep swelling to the point where she cannot see out of them. I had a look at various reviews on the internet which confirmed this is not an uncommon problem with your products. Also taking into account the fact that practically half of the ingredients which are listed online are not listed on the product packaging which is misleading to the customer as it is not fully informing us what is in your product. I would like to know how you will be intending on compensating my mother. Thank you for your time.

Reply
Olay Customer Service Care Phone Number 256163
Ms. Lindsay Stanford CallsMar 01, 2016

Please could you advise me on the following complaint. A couple of months ago I used Olay regenerist serum for the first time and it was a brilliant product - my wrinkles looked reduced and my skin looked really fresh. I recently ran out and decided to treat myself to the night cream in the same range. How can they be SO different? Are the ingredients massively different? My skin looks very tired, wrinkles are pronounced and I have spots. I am so disappointed to spend money as a treat and my skin look so rubbish. How can these two products be so different?.

Reply
Customer care female
Ms. Suni CallsFeb 06, 2016

Hi I brought a cream off EBAY after receiving the item IS like a fake the cream looked off packaging was not properly sealed cream was bitty smelt awful looked like cream was changed emailed the seller he says its not a fake. Cause I am from UK (cream was not availbale in UK only overseas) and seller was from India could you offer me any advice the creams was Olay seven IN one WHITENING NIGHT/DAY.

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Customer care female
Ms. sherry Says May 10, 2016

The company keeps stealing my french water productc and causing alexis vogel problems with tracking planes they cause shingles as they claim to be jews but are thieves.

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Customer care female
Ms. Pam Dornin CallsFeb 03, 2016

I am a UK citizen. I have been using Olay Cleansing Milk for many years, but now I cannot find it at my usual pharmacy. Can you please tell me whether this product has been discontinued so that I may source an alternative. Thank you. Pam Dornin .

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Customer care female
Ms. Hina CallsJan 31, 2016

HiI recently purchased Olay Regenerist Luminous Tone Perfecting Cream from Amazon Subscribe and Save. I have used Olay products before with good results so this is not a new brand for me. Unfortunately, I developed erythema, after both uses accompanied by sensation of flushing/heat. What can be done about this?ThanksHina .

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Customer care female
Ms. Faizah Tahir CallsJan 20, 2016

Dear Sir/ madam
I am regular user of Olay products. Now I want to ask about any animal derived ingrdients (beef/ swine) in Olay products. It will be kind enough if you clarify my query, so I can contiue use of Olay products. Regards.

Reply
Customer care female
Ms. Trupti CallsJan 07, 2016

Hi, this is Trupti here,
I recently bought Olay product from beauty palace near Crawford market, Mumbai. I was very keen to use the product which my friend suggested, but I'm sorry to say I got red patches all over my face after using the product. So kindly look into the matter. Thanking in anticipation. Regards,
Trupti Prajapati
Graphic Designer.

Reply
Customer care female
Ms. Nancy E Gullo CallsJan 03, 2016

I am 62 yrs old and purchased the Oil of Olay Moisture Cream - Olay complete. I used it several times and find it to be too greasy? - it does not soak into the skin. This caused my face to break out in tiny whiteheads. I would like a refund. I can return this 2. 0 oz jar if you provide me with the shipping information and cost to do so. I bought it at Walmart a few months ago I think for about $12. 00. I am very unhappy with this product and would not recommend this to anyone. The reference number on the jar is 96486117.

Reply
Customer care female
Ms. Shweta CallsDec 13, 2015

Ms. Shweta On Phone To Olay Service
Helo I want bast cream for my face I am 26 year old my face fatty so I want my face slim or glowing so please suges me what can I do and what bast for my faceMy number is=9889054540.

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Customer care female
Ms. Karen Beardsley CallsOct 31, 2015

Hello, I am finding it very difficult to find/purchase my favorite eye gel, Olay FIRM and LIFT, EYE RENEWAL GEL, I have been everywhere locally to try and find some, please tell me you haven't discontinued it? It's currently on offer for £4. 95 in boots and super drug, I live near SHEFFIELD. SOUTH YORKSHIRE, ENGLAND, A super drug assistant suggested i email you, thanks, , regards Karen.

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Customer care female
Ms. Sireesha CallsOct 19, 2015

Ms. Sireesha On Phone To Olay Service
I have sent the rebate form with CVS pharmacy receipt two and half months back, but i haven't received the 20$ prepaid card, help me regarding this.

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Customer care female
Ms. Fazrina Anif CallsJul 29, 2015

I have sent you an email three weeks ago and there is no reply from any of you. I would like to check if this is the correct steps to use Olay Anti Ageing Product:1) Olay Total Effects seven in One Anti Ageing Foaming Cleanser2) Olay Total Effects Pore Minimizing Toner3) Olay Total Effects seven in One Advance Daily Moisturiser With Cooling Essence4) Olay Total Effects seven in One Anti Ageing Eye Cream (Day/Night)5) Olay Total Effects seven in One Day Cream Normal SPF 156) Olay Total Effects seven in One Anti Ageing Night CreamPlease let me know if this is the correct steps or not. Is there anything else I should use or buy?Kindly advice. Waiting for your kind reply. Thank you. Regards, Fazrina Anif .

Reply
Customer care male
Mr. subhash Says Aug 23, 2015

Can i see your pic. So that i can very well suggest you by knowing your color. And phone number also. Gdday men.

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Customer care user complaints