Moneypak Contact Customer Service Phone Number

Phone Number of Moneypak Contact is +1(866)-795-7597, .
Moneypak is a credit card, issued by the Green Dot corporation. Green Dot company was established in 1999 by Steve Streit. The company provides financial services like prepaid Mastercards and Visa cards for the Citizens of the United States. The company's headquarters is situated in Pasadena, California, United States. It transfers individual's deposit funds (such as Social Security payments) from the USA government to personal bank funds. Moneypak offers a easy way to purchase rather than paying cash. It automatically deduct the balance from the Moneypak card on every purchasing from particular retail stores. The company has more than 60,000 retail stores including CVS, Rite Aid, Walgreens and Radioshack. Moneypak provides services such as reload a prepaid cards, make a payment, make a cash deposit and add money to paypal.

Green Dot corporation is also known as Next Estate Communication. In 2000, the company issued its first debit cards with the name of I-GEN for teenagers and Internet users and in 2001, the company issued Mastercards to Rite Aid corporation in Virginia. In 2003, the company issued I-GEN cards to over 18,00 stores to expand their business and in 2004, the name of the card was changed to Green Dot from I-GEN. For any query, the customers can contact to the company customer help center number 626-765-2000 within the working hours.


Moneypak Contact Address


The address of Moneypak Contact is P.O. Box 1187 Monrovia, California 91017, United States of America.

Moneypak Contact Customer Support Service Phone Number


The customer support phone number of Moneypak Contact is +1(866)-795-7597, (Click phone number to call).


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Moneypak Contact Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. James Musselman CallsJul 05, 2018

Mr. James Musselman On Phone To Moneypak Contact Service
Cant get in my securemoneypak to download money.

Reply
Customer care female
Ms. Dianne Zippel CallsMar 24, 2018

Ms. Dianne Zippel On Phone To Moneypak Contact Service
Purchased a moneypak. Signed into my account. Added moneypak number and was told that it could not be added without sending a photo id. Whats up with that. I want my $500. 00 put into my account ASAP. This is crazy. If I do not have a response by tomorrow I am going to rite-aid for my money back and if that doesn't work then I am going to the police. My phone numberr my computer is capable of sending a photo. Plus I never needed one before.

Reply
Customer care female
Ms. Angela Pepito CallsMar 17, 2018

Ms. Angela Pepito On Phone To Moneypak Contact Service
Hi there I purchased a 100. 00 Moneypak Greendot card from Albertsons store in Bakersfield ca on brundage lane on 03/05/2018. I scratched off the card to get the 14digit number to give to my friend to use she states card numbert working it tells her no funds. I HAVE MY RECEIPT FROM WHEN I PURCHASED IT. WHAT CAN I DO TO GET A REFUND OR REPORT STOLEN. PLEASE HELP ME. THANK YOU.

Reply
Customer care female
Ms. Germaine Davis CallsJun 11, 2018

Ms. Germaine Davis On Phone To Moneypak Contact Service
I have completed all the information asked for to register with MoneyPak, the only thing is that my cell phone is not allowing me to reply to the confirmation text message, this leaves me unable to load the money onto my pre-paid card. Can you please give me instructions on what to do. Thank You.

Reply
Customer care male
Mr. Tej Yogee CallsMay 11, 2017

Mr. Tej Yogee On Phone To Moneypak Contact Service
I WOULD LIKE TO ASK FOR REFUND ON MY STOLEN CARD. I have card numbers and receipts with me. CARD NUMBERS ARE.

Reply
Customer care female
Ms. Shirley Crowe CallsSep 28, 2017

Ms. Shirley Crowe On Phone To Moneypak Contact Service
This card i brought from Walgreens locked. I cant get it unlocked. I need help to unlock it. The number is 64105080435074. Need anew password too. It has money on it.

Reply
Customer care female
Ms. Shirley Crowe CallsSep 28, 2017

Ms. Shirley Crowe On Phone To Moneypak Contact Service
This card locked and wont let me unlocked it. It has money on it the 64105080435074. Need a new password too.

Reply
Customer care male
Mr. Christian Heinemann CallsJun 11, 2018

Mr. Christian Heinemann On Phone To Moneypak Contact Service
I am trying to setup a moneypac account that would allow me to deposit funds on to my bank debit card. I have filled out the form and when I go to verify mobile number it tells me that it has sent a text messaqe with a code. I never receive a text message. How do I fix this? My cellphone works normally. I can send pictures of my drivers license or any other identification needed. I have two moneypac cards that have been sent to me that I would like to deposit to my debit card or if not able to do that I would like to cash. Please advise me what I need to do now?.

Reply
Customer care male
Mr. Warren Oie CallsFeb 03, 2018

Mr. Warren Oie On Phone To Moneypak Contact Service
Hello, I need to check and see if this moneypak is a scam? I called in to moneypak and got a Confirmation number of 548V78N48. The man there said that You would call back within two hours? I ;received NO call back to verify this? I want my money back as I was almost scammed on Craigslist about some auto parts. I cannot get a person there at money pak to talk to? I really need some help here as that was our grocery money that is on the line. My cell phone number is 4063172869 and my home phone number is 4063171712.

Reply
Customer care female
Ms. Joan Juarez CallsSep 23, 2017

Ms. Joan Juarez On Phone To Moneypak Contact Service
I was assured Friday that my money would be available to me by Saturday. However that didn't happen, and I was unable to meet my financial obligations. This has put me in a bind and has made a bad situation even worse. I am at a lost. I have posted complaints and posted the reviews on my social media site and encouraged my coworkers to post as well/ I work for high profile company with large network and hope this takes off so someone can do something about the consumers being lied to. Funds are not immediately available.

Reply
Customer care female
Ms. Michelle Eckert CallsSep 20, 2017

Ms. Michelle Eckert On Phone To Moneypak Contact Service
I bought a money pak that does not work, I have sent in the documents photos asked for and still have had no response. I am disabbled on a fixed income. You have taken my $50. 00 and now I cant pay my bills and now one of them will be late so the late fee doubles it. I need my money back. How can you just take peoples money with no thought of how it will impact them. It is really disgusting. Thank you for no help. Michelle Eckert .

Reply
Customer care female
Ms. Diane Little Axe CallsJan 22, 2018

Ms. Diane Little Axe On Phone To Moneypak Contact Service
I called a number listed as Moneypak Customer Service to transfer funds from a reload scratchoff card to a debit card and never received the funds nor is it still on the reload card. I called the number back and it is no longer in service. How can I recover funds and how can I see transactions from these cards?.

Reply
Customer care male
Mr. Danielle Gales CallsMay 13, 2018

Mr. Danielle Gales On Phone To Moneypak Contact Service
My name is, Danielle Gales and i have been calling the Moneypak number ab a month now and all I have been getting is nothing, but the run around I can not log into my Moneypak account I try doing the reset Passcode and still want let me log in So what I have to do to get help from Moneypak?
228-209-2207 is my mobile number
babyjordan. Gales@gmail.com my Gmail account
865-279-3142 was the number to my Moneypak, but I do not have that number anymore I have the new number which is 228-209-2207.

Reply
Customer care male
Mr. Gregory Mason CallsJan 01, 2018

Mr. Gregory Mason On Phone To Moneypak Contact Service
Message that i am getting. That there has been six times that the card has been loaded. In fact this is the first time that i try to put money from money pak to my kroger card. 4802746659.

Reply
Customer care female
Ms. Meam Narong CallsAug 26, 2017

Ms. Meam Narong On Phone To Moneypak Contact Service
I HAVE BEEN USING MONEY PAK FOR six MONTHS AND NOW THEY WANT TO VERIFY MY IDENTITY AND PUT A HOLD ON MY MONEY FOR two BUSINESS DAYS. THIS SHOULD HAVE BEEN VERIFIED IN THE BEGINNING OR DISLCOSED THAT IF YOU LOAD OVER A CERTAIN AMOUNT THAT THERE WILL BE A HOLD ON THE FUNDS TO BE RELEASED TO YOUR CARO THIS HAS BEEN A VERY BIG INCOVENIENCE FOR ME AND THERE IS NO CUSTOMER SERVICE NUMBER FOR MONEY PAK BECUASE IT IS AN OLINE PRODUCT SERVICE. SOMEONE PUSHES THE BUTTON TO RELEASE THE FUNDS TO THE PRE PAID CARDS. I WILL NEVER EVER USE MONEY PAK AGAIN OR RECOMMEND THEM OR GREENDOT. I JUST ORDERED A PREPAID CREDIT CARD FROM GREENDOT. WHEN I RECIEVE IT IN THE MAIL I AM CUTTING IT UP. WE AS CONSUMERS PUT MONEY ON A PRE PAID CREDIT FOR A REASON - THE USE OF IT RIGHT AWAY FOR EMERGENCY PURPOSES. I AM VERY DISSATISFIED WITH THE GREEN DOT AND MONEY PAK. WHAT COMPANY DOESN'T HAVE A CUSTOMER SERVICE DEPARTMENT TO DISCUSS ISSUES. NEVER AGAIN.

Reply
Customer care male
Mr. William CallsDec 23, 2017

Mr. William On Phone To Moneypak Contact Service
I bought a moneypak card from the register, and half the numbers were missing when i scratched off. This is my second email.

Reply
Customer care female
Ms. Cindy Delgado CallsAug 24, 2017

Ms. Cindy Delgado On Phone To Moneypak Contact Service
On August 19, 2017 at 10:00 pm i loaded 150. 00 plus tax 155. 95 on a green dot moneypak refill card when i try to activate my card online it says load failed. I urge you to please fix it as soon as possible you can contact me at 323-598-3745. Thank you. Cindy D.

Reply
Customer care female
Ms. Cindy Delgado CallsAug 23, 2017

Ms. Cindy Delgado On Phone To Moneypak Contact Service
I loaded 150 on my moneypak card its saying load failed i need to speak to someone to fix this problem .

Reply
Customer care male
Mr. Patricia Hall CallsAug 16, 2018

Mr. Patricia Hall On Phone To Moneypak Contact Service
What is the number to speak to a live person please? 706-294-0696.

Reply
Customer care female
Ms. Janet Mattox CallsAug 11, 2018

Ms. Janet Mattox On Phone To Moneypak Contact Service
Dear Moneypak:
I have exceeded my login trys because I forgot my password. THE Reset links they sent said they were already used. I need to load a MoneyPak as soon as possible. Please help me. Mobile number 404-482-9836.

Reply
Customer care female
Ms. Lavitress Williams CallsOct 09, 2018

Ms. Lavitress Williams On Phone To Moneypak Contact Service
Yes I purchased a money pak card and tried to add it to my card and it told me that they could not verify my information and they would send me a refund, but when I did that it said something about they cant refund my money pak card, also it ask for my social security, but why do they need that just to add money with money pak.

Reply
Customer care male
Mr. Chris Berbette CallsAug 12, 2017

Mr. Chris Berbette On Phone To Moneypak Contact Service
I loaded $400 on a moneypak then went to the website to have it loaded onto my card. I have loaded money online before to the same card, but not this time. It asked for a picture i. D. Which took 30 minutes of trying to send one they would approve. Finally, they approved the picture then said it would take two days to process i. D. Two days later. Still waiting to get my $400 put on my card. Biggest nightmare of my life.

Reply
Customer care female
Ms. Tashawnda Blackmon CallsDec 10, 2017

Ms. Tashawnda Blackmon On Phone To Moneypak Contact Service
My name is Tashawnda Blackmon I am a first time Green Dot card holder. I have a money pak number that I have never use, but when I enter the number online trying to load my card it said that the card was already used. I'm trying to find out who used my money pak card. I need the name of the person please or the city and state of who used it. The money pak number is 53488308890703.

Reply
Customer care female
Ms. Reba Hill CallsJul 29, 2017

Ms. Reba Hill On Phone To Moneypak Contact Service
The number could not help me to find out if a MoneyPak card had been paid.

Reply
Customer care male
Mr. Danny Nobles CallsAug 03, 2018

Mr. Danny Nobles On Phone To Moneypak Contact Service
I would like to get some satisfaction about my bad green dot card that I purchased for $40. 00. We have sent several replies, but have not gotten any response about the matter. We got the first email saying that it would take five days to investigate, but it has been over a week now. Please let us know SOMETHING.

Reply
Customer care male
Mr. Bryan Dillman CallsJul 30, 2018

Mr. Bryan Dillman On Phone To Moneypak Contact Service
My photo ID was not clear so greendot said to resend for approval, but there is not a way to resend photo. Nobody answers any phone calls for help. Ive been waiting since over six hours for my 500 dollars greendot moneypak ton be added to my account numberw gold visa. When you put in the card number it sauys not valid cuz its not a greendot card. No fuckin shit. I am using moneypak to reload my account numberw card. I am missing work over this and probably the angriest ive ever been in 40 years. I believe i am ready to spend a good amount of effort to put as many bad reviews as I can a day everywhere. Ive literaly been trying for over six hours straight to get help. Nothing at all has happened or changed other than being robbed. WTF.

Reply
Customer care male
Mr. Iris Walters CallsDec 03, 2017

Mr. Iris Walters On Phone To Moneypak Contact Service
The account number got scratched off the back of my card.

Reply
Customer care male
Mr. Iris Walters CallsDec 03, 2017

Mr. Iris Walters On Phone To Moneypak Contact Service
When I scratched the back of my moneypak card some of the numbers got scratched off and I need my account number.

Reply
Customer care male
Mr. Allen Howard CallsNov 28, 2017

Mr. Allen Howard On Phone To Moneypak Contact Service
THIS IS THE WORSE COMPANY EVER, , MY MONEY WAS STOLEN BY YOUR COMPANY AND I WANT IT BACK.

Reply
Customer care male
Mr. Allen Howard CallsNov 28, 2017

Mr. Allen Howard On Phone To Moneypak Contact Service
MONEY PAK CUSTOMER SERVICE SUCKS AND YOUR COMPANY HAS TAKEN MY MONEY. I NEED TO KNOW WHO I CAN SPEAK WITH REGARDING FILING A COMPLIANT OUTSIDE OF THE BETTER BUSINESS BUREAU?
I WILL NEVER USE YOUR SERVICE AGAIN AND I WILL BE SEEKING LEGAL ACTION OVER THE STEELING OF MY MONEY.

Reply
Customer care male
Mr. Allen Howard CallsNov 28, 2017

Mr. Allen Howard On Phone To Moneypak Contact Service
I have purchased a moneypak card on 11/27, and its 11/28 my funds are now saying that the moneypak number i have has already been used. Not to mention I have spoken with Michael and Antonio who has repeatedly hung up on me. They have the worse customer service skills. The telephone number for moneypak are all incorrect. 6108715326 no one answers
8667957597 is only a auto machine

No one will assist me with getting my money off of your card, , I need for someone to call me and resolve my issue. I also want to put in a formal compliant as I am contacting the better business bureau regarding your companies actions.

Reply
Customer care female
Ms. Vanessa W Snider CallsNov 27, 2017

Ms. Vanessa W Snider On Phone To Moneypak Contact Service
I am having trouble making an account. I purchased a 35. 00 card today and went online to create an account. I got a text saying to confirm my phone number and replied yes to it. I have not received a confirmation yet. I did this at 3:30 today, but when I try to access my account it tells me that my information does not match.

Reply
Customer care male
Mr. Luis Lema CallsNov 25, 2017

Mr. Luis Lema On Phone To Moneypak Contact Service
Hi my name is luis resently I buyet amoneypak card, but I can use how can I activate.

Reply
Customer care female
Ms. Sharon Hayes CallsJul 27, 2018

Ms. Sharon Hayes On Phone To Moneypak Contact Service
I have what MoneyPak and I tried to load it, but they said I couldn't because I changed my number and I couldn't find my password so right now I got money on my card MoneyPak and can not get my money I want to know what should I do I had to change my phone number because my phone got stolen.

Reply
Customer care male
Mr. Dale A Mathis CallsJul 22, 2018

Mr. Dale A Mathis On Phone To Moneypak Contact Service
I bought a green dot card on 7/15/2018 from a CVS pharmacy for $ 80. 00. When I tried to scratch off, some of the numbers came off so complete number set is unable to read. Is it possible I could mail you the card for you to translate
and email me or call me back with complete number. Thanks for your consideration
Dale Mathis
423-246-6769 or 423-765-6235 cell.

Reply
Customer care female
Ms. Jessica CallsJul 17, 2017

Ms. Jessica On Phone To Moneypak Contact Service
I bought a money pak card from walgreens for 100. Oo an now i go
to use the card my money is not on there i been trying to reach customer servicw for a week now am still haven't got knowone please call me 9122424823.

Reply
Customer care female
Ms. Daphne Jones Young CallsApr 02, 2018

Ms. Daphne Jones Young On Phone To Moneypak Contact Service
PLEASE SOMEBODY CALL ME BACK SOON AS POSSIBLE, I NEED HELP GETTING MY MONEY OFF THIS MONEYPAK CARD. WHEN I CALL I DONT HAVE 16 DIGIT CARD NUMBER BECAUSE I DONT HAVE A GREEN DOT CARD, I HAVE AN ACCOUNT NOW CARD. MISTAKE WAS MADE WHEN TRYING TO LOAD MONEY ON THIS CARD. PLEASE CALL ME I NEED THIS MONEY ON MY CARD TODAY. 901-503-1634.

Reply
Customer care male
Mr. May Chantharath CallsFeb 03, 2018

Mr. May Chantharath On Phone To Moneypak Contact Service
What are the phone number for getting refund back for the money pack reload card I pay for and can’t read the code.

Reply
Customer care female
Ms. Teleia Silver CallsAug 10, 2016

Ms. Teleia Silver On Phone To Moneypak Contact Service
Goo dmorning i forgot my log info to my moneypak accoun to add money to my rushcard can you please reset my account tried, but it sayin my info doesnt match. Can you please give me a call at 9513677955.

Reply
Customer care male
Mr. Gerald Drury CallsJul 11, 2016

Mr. Gerald Drury On Phone To Moneypak Contact Service
I cannot speak to anyone on the phone. It says my social and birthday cannot be verified. I would appriciate a phone call so I can understand how the sysytem works. I put money into both a money pack and a green dot credit card. I asked for a refund for both because I was a victim of an attempted scam. I did not give them the Money pak number or my temporary cc number. The money pak funds were not transfed to the cc balance. However, I received no verification that my funds are eiter being returned to me or they are in an account My email is gdrurydds@hotmail.com. My phone is 310 722 5125 or 310 316 9150. Would it help to drive to Pasadena tomorrow with my rite aid receipts, my money pak info and my temporary cc info? Please advise I am very concerned that I put out cash and have no idea if it was registered in my accoounts. Gerald Drury DDS.

Reply
Customer care female
Ms. Velma Smith CallsJun 30, 2016

Ms. Velma Smith On Phone To Moneypak Contact Service
There is something wrong with the moneypak card that I have and I woulod like my money back.

Reply
Customer care male
Mr. William Barr CallsJun 20, 2016

Mr. William Barr On Phone To Moneypak Contact Service
Having trouble loading money pak to my green dot walmart money card. I have been able to Successfully load before, but have had some problems lately. Cell phone 936-645-3198 email billtg36@gmail.com I have a moneypak secure account. Card on file to reload is walmart money card 4373 0708 0108 5113.

Reply
Customer care male
Mr. Tyrone Cooke CallsNov 24, 2014

Mr. Tyrone Cooke On Phone To Moneypak Contact Service
I purchased a green dot Money pack card and the money was not on the card when back to walgreens a got conformation that i purchased this and after speaking with customer service with on help at all this is not good i have a receipt say i purchased this money pack need someone to get on this matter please thank you.

Reply
Customer care user complaints