Mate1 Customer Service Phone Number

Phone Number of Mate1 is 1514-393-1414 .
Mate1 is a Canadian online dating website that is helps in the looking of a long term relationship, casual date, and a large social circle. According to the Comscore Mediamatrix® and Neilsen Netratings®, the website ranked in the among of the top five dating websites. The website has more than 15 million visitors across the world.
Mate1 is an influential online portal, by through people can find perfect mates. Mate1 is strongly recommended to start the formation of a new beginning and tag along with perfect singles. Mate1 is prescribed for both male and females, from any part of the globe, people can find beloved ones and perfect matches in a flash. The dating portal is globally recognized with premier prestige and enables world population to find categorized mates in a convenient manner. However, the undertaking is endorsing privileges of looking ideal mates into brief categories and prescribed to get in touch with million of other mates instantly.
Official Contact Number of Mate1 for All General Inquiries / Support
Phone: 1514-393-1414

To Keep In Touch With Mate1


People form global corners are authorized to make an immediate connection with care representatives whenever facing queries regarding uploading photos, or any other company aspect. The care representatives are frequent in assisting customers in an appropriate manner and provides timely support to evaluate the core of queries. However, the mates can interact with care officials through the following given numbers:
  • Customer Care Numbers: Call 1514-393-1414
  • To Report Query: Visit http://www.mate1.com/nw/feedback/customerService

Service Portfolio of Mate1


Mate1 is a sound way to tag along with splendid ones and exposes a sufficient path to find categorized mates weather Muslim or Christian, in a flash. Mate1 is premierly entitling customers willing to look for ideals life partners to register an online account containing essential information regarding what you need and personal likes, dislikes. The customers are prescribed to fulfill all the field with undoubted information and at final upload an image to start communicating. However, the customers customers can find perfect matches through the given link: http://www.mate1.com/. After registering, the customers can built the foundation of strong relationship and conventionally authorized to meet and date each other. People can manage respective accounts online via: http://www.mate1.com/?login=true#~/ref/search/SearchAction/ONLINE_NOW and gradually can deposit subscription fee using credit card.


Mate1 Address


The address of Mate1 is 500-4200 Boul Saint-Laurent, Montréal QC, Canada.

Mate1 Website


The Website of Mate1 is www.mate1.com.

Mate1 Customer Support Service Phone Number


The customer support phone number of Mate1 is 1514-393-1414 (Click phone number to call).


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Mate1 Phone Number Customer Service

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Mate1 Source of Knowledge


www.mate1.com/?login=true#~/ref/search/searchaction/online_now
www.mate1.com/nw/feedback/customerservice
www.mate1.com

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Mate1 Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. AJ CallsNov 16, 2019

Ms. AJ On Phone To Mate1 Service
Linda 40 Freemont CA Fake profile

Reply
Customer care female
Ms. AJ CallsNov 16, 2019

Ms. AJ On Phone To Mate1 Service
Wynutluvnw 37 yrs old Baltimore MD Believed to be a fake profile. A request to text and a phone number (682-235-2757) is included in the profile twice.

Reply
Customer care male
Mr. Andrew Kirisits CallsAug 03, 2019

Mr. Andrew Kirisits On Phone To Mate1 Service
I had some trouble logging in to my account. I got kicked out for too many requests. What is the mandatory waiting time before the website will allow me to log back into my account?.

Reply
Customer care male
Mr. Maunga CallsMay 17, 2017

Mr. Maunga On Phone To Mate1 Service
Hay yous have been taking my money with out my knowledge and I would like it back please.

Reply
Customer care male
Mr. Carl Parsons CallsJun 13, 2018

Mr. Carl Parsons On Phone To Mate1 Service
Sir. My name is Carl Parsons . I cannot get to my account to check message or view ladies. Email. Cparsons2005@yahoo.com. I keep getting message says ERROR. Please fix. Thanks.

Reply
Customer care male
Mr. Estefa G Antoniadis CallsNov 19, 2018

Mr. Estefa G Antoniadis On Phone To Mate1 Service
I cannot send my response to the members who responded to my profile. I cannot check the status of my subscription. I do not know why. Please fix this problem so I they can get my response. They are complaining that I did not answer, but I did answer only those were not being sent. Thank you very much. Also can one subscribe just for a month? Thank you. My friend is asking as she wants to join.

Reply
Customer care female
Ms. Estefa G Antoniadis CallsNov 19, 2018

Ms. Estefa G Antoniadis On Phone To Mate1 Service
My user name is Caringlady4250 and I am surprised why my responses to those who contacted me could not reach them. One complained what happened that I did not respond when I did respond.

Reply
Customer care female
Ms. Maria CallsJan 28, 2018

Ms. Maria On Phone To Mate1 Service
Hi, I sign up a couple days ago through the website. I try to sign in to finish my profile and it doesn't let me. So I downloaded the app and tried like that, but no luck. I've been gettingessages from members, but I can not log in to see the messages or even profiles of members. I do not know how to get in the site either to delete my profile or to finish it. Please help me figure it out. Thank you. Profile name is lostsoul19.

Reply
Customer care female
Ms. Shelley Roberts CallsAug 31, 2017

Ms. Shelley Roberts On Phone To Mate1 Service
Hi you have taken money out of my account today please refund with immediately. 39. 00 Telephone number 07840 120005 Thank you.

Reply
Customer care female
Ms. Donna CallsApr 16, 2018

Ms. Donna On Phone To Mate1 Service
There is no where to see rhe online now or people online with the new mobile on desktop, So i want to be using the old one where i will be able to see the people who are online.

Reply
Customer care female
Ms. Paige Bird CallsSep 18, 2016

Ms. Paige Bird On Phone To Mate1 Service
Please take me off your web site too many scammers on here thank you.

Reply
Customer care female
Ms. Robin Hall CallsSep 07, 2016

LifeLock informed me that my email address and password information was breached by Mate1. I have never created a Mate1 account. Please respond. Robin Hall .

Reply
Customer care male
Mr. Issam CallsSep 04, 2016

Mr. Issam On Phone To Mate1 Service
Hi there I just need to ask about your site is this site free no charge and just only
people in Canada or around the world even of course because i am living in UK.

Reply
Customer care male
Mr. Paul Clack CallsAug 28, 2016

Mr. Paul Clack On Phone To Mate1 Service
Re turn money taken from bank 39. 00 UK. Or l visit mate one al rugby road twix and take back in well you'll find out tel as soon as possible UK 07745317787.

Reply
Customer care male
Mr. Raj CallsAug 12, 2016

Mr. Raj On Phone To Mate1 Service
Hii
i use your app before five days
and i pay 1. 50 euro for free trail for three days
but i didn't like this app so
i uninstall this and i did my ID logout as well
after two day you take 45 euro from my account
why you take that money i not want to use your aap
i want my money back as soon as possible
i am a student and i have no job
this money is really matter for me
please i reqvest you give my money back
i need this money please.

Reply
Customer care male
Mr. Warren Divers CallsAug 05, 2016

Mr. Warren Divers On Phone To Mate1 Service
I am contacting you because I had someone get my card number and use it for several sites and they are using pictures from my facebook page. I have a charge of 47. 96 that came out of my bank account that I would like refunded back please. Mobike number for me is 304-389-9790. If you could please block my card so it cant be used again. Thank you. Card number ending in 5656.

Reply
Customer care male
Mr. Sandy CallsJun 30, 2016

Mr. Sandy On Phone To Mate1 Service
I did the three day trial and the ten days later was charged 49. 76 on my card without my permission I want that amount back on my card.

Reply
Customer care male
Mr. Joel Binford CallsJun 24, 2016

I have been charged for a account the past two months with Mate1. And I'm not able to log in because I do not have a account with mate one so to whom it may concern it would be wise to stop taking money from my bank account and refund me a full refund.

Reply
Customer care male
Mr. Jacki Lynn Ewing CallsJun 05, 2016

Mr. Jacki Lynn Ewing On Phone To Mate1 Service
I did Ur three day trial for 1. 99 and I cancelled it on the 3rd day. But you still charged my account for the whole month. I want to cancel my account and be refunded the whole amount you charged me of 46. 57 immediately if I do not receive my money back by tomorrow I will be calling the bbb and filing a dispute with my credit card company. I have searched for Ur toll free number to call you, but when I click on any of Ur links it takes me to an advertisement Jackie Lynn Ewing I exspect this to be done immediately.

Reply
Customer care female
Ms. Lupe Martinez CallsApr 08, 2016

Ms. Lupe Martinez On Phone To Mate1 Service
My master card was charged for an international membership. I didn't make this purchase. Please cancel effective immediately. Call me at 1-419-619-8943. I'm going to report to my bank today, 4/8/16Lupe Martinez 4/8/2016.

Reply
Customer care male
Mr. Reginald Featherstone CallsMar 20, 2016

Mr. Reginald Featherstone On Phone To Mate1 Service
Hi i ve had 49 pound took out of my bank with out giving you permission I've contacted my bank and they told me to speak to you before they get involved can you please refund the money as I do not use your site my name is Reginald Featherstone .

Reply
Customer care female
Ms. Cheryl Gatewood CallsMar 06, 2016

Ms. Cheryl Gatewood On Phone To Mate1 Service
Carl sewell is using my email address on your alls website and I want you all to contact me because I want my email taken off your website and this to stop you can email me back or call me at 270 556 7849 I have done talked to the police about this because he is doing this on a lot of dating sites and they are looking into what I can do so I would advise contacting me and let's get this taken care of before it goes any further

Reply
Mate1 Customer Service Care Phone Number 253109
Mr. Aman Dhand CallsFeb 02, 2016

I buy a three day trail membership on 01/25/2016 and you cut a $2. 86 CAD from my visa. Its reasonable. After that I remove my ID and signout. But again you cut a $72. 32 CAD from my visa on 01/28/2015. Its not reasonable. I checked my visa bill on 02/01/2016 and then I talk to Mate1 customer care. I don’t want use your service any more and cancel my membership. I got a one extended day for refund money. So please refund $72. 32 in my visa. My visa card last four digits is - 1014

My Mate1 Information :

Nick name - Dhand5853

E-mail ID - amandhand1988@gmail.com

Full Name - Aman Dhand

Profile Created - 01/25/2015(12. 56 AM)

Birth Date - 01/15/1988.

Reply
Mate1 Customer Service Care Phone Number 250310
Mr. Kasey Correll CallsJan 06, 2016

I am inquiring about an issue I have been having regarding the continual text messages I have been recieving from Mate1 members that I would very much like to put an end to considering I myself am in no way a member of Mate1. I am not sure as to how my personal cell phone number has become affiliated with your dating service, but I would very much like to have this addressed as it is becoming not only a non stop nuisance, but is also causing me a lot of undue stress between my girlfriend and I which is becoming increasingly difficult to explain due to the unending volume of texts I have been receiving at all hours of the day and night. I am not sure what info is needed to address this kind of issue, but considering I am again not a member of Mate1 I can only assume that the main thing you need would be my phone number which is (423) 440-4701.

Reply
Mate1 Customer Service Care Phone Number 249276
Ms. Desiree Betke CallsDec 27, 2015

Ms. Desiree Betke On Phone To Mate1 Service
I cant get through. I never mad aprofile on this site yet it has one for me. Now my boyfriend is asking me about something i have no clue about.

Reply
Mate1 Customer Service Care Phone Number 247774
Mr. Stuart CallsDec 12, 2015

Mr. Stuart On Phone To Mate1 Service
Hello i signed up months ago and all i got was messages from fake profiles or people from the other side of the world. So i have tried a number of time to cancel my subscription. I went into the settings which told me i did not have one? so if this is the case why am i still being billed every month? i deleted my profile and again got billed. I live in london uk, but there isnt a number for me to call so i can get this resolved. If this isnt resolved i will be taking legal action because its becoming a joke now.

Reply
Mate1 Customer Service Care Phone Number 247589
Mr. Laszlo.vilagi CallsDec 11, 2015

Hi me name it Lazlo. Vilagi end I pay for my acont $1. 95 for free day end aftars Mate1company tek form me acant £41please retorn me money beak I Don andastend Wat hepenying. Lazlo. Vilagi78@mail.com. Please led me no Wat hepenyg wit my money me phone number it 07540317130.

Mate1 Phone Number Customer Care Service
Reply
Mate1 Customer Service Care Phone Number 246217
Ms. B CallsNov 28, 2015

Ms. B On Phone To Mate1 Service
Someone is using my phone number er as a username without my permission. I demand that this stops immediately. I did not sign up for this website and it is sketchy that it is Being used.

Reply
Mate1 Customer Service Care Phone Number 242768
Mr. Jason Mulligan CallsOct 24, 2015

Mr. Jason Mulligan On Phone To Mate1 Service
U guys took money out of my account I did not authorize I did a three day trial and you guys just took 62and change I did not sign up for nothing past the two days for two dollars I want my money back my phone number is1-207-6317365.

Reply
Customer care female
Ms. Pam West CallsSep 24, 2015

Ms. Pam West On Phone To Mate1 Service
My credit card was tried to be charged without my authorization. Please do not make any further attempts. And cancel any subscription Pam West .

Reply
Mate1 Customer Service Care Phone Number 234193
Mr. Muzza CallsAug 03, 2015

Mr. Muzza On Phone To Mate1 Service
Money was taken from my bank acc and ID like it back please i signed up for a three day trial only. I am a solo parent and need ny 78. 12 back please my acc num is 01-0811-0206387-00. Thank you i am hoping you will reverse payment.

Reply
Mate1 Customer Service Care Phone Number 231954
Mr. Edijs Stonkus CallsJul 08, 2015

Mr. Edijs Stonkus On Phone To Mate1 Service
I do not know how to call to this website number because it is Canadian number and I would like stopped to be a part of this website.

Reply
Mate1 Customer Service Care Phone Number 228898
Mr. Dave CallsMay 26, 2015

Mr. Dave On Phone To Mate1 Service
Several days ago somehow I was charged to my Master Card account for this this dating site for $1. 90 US currency. I would like to cancel this account if possible. Please reply back to let me know if this is complaint is corrected, the user name is OhQTU4Me, thank you for your help.

Reply
Customer care female
Ms. Jason t Claudio CallsApr 22, 2015

Ms. Jason t Claudio On Phone To Mate1 Service
I need to speak with some one about money that was taking out of my account for this site please call me as soon as possible. At 3089203418 as soon as possible. Mr Jason t Claudio

Reply
Customer care female
Ms. Lori Brewer CallsFeb 21, 2015

Ms. Lori Brewer On Phone To Mate1 Service
Hobo .mikebrewer@gmail.com NO bullsh on your site Is a married man we urgent separated divorced. Etc. We live together in clio al March 3.2015 married 30 years.

Reply
Customer care female
Ms. Terrell Wright CallsFeb 05, 2015

Ms. Terrell Wright On Phone To Mate1 Service
I sent an email to waybearlier this morning. I am trying to cancel my subscription b4 I was charge for something, I can't pay for, I also called my card holder and told them. I tried to cancel not to let u charge me anything else.

Reply
Customer care female
Ms. Lindsay menzies CallsFeb 04, 2015

Ms. Lindsay menzies On Phone To Mate1 Service
It is urgent that you contact me asap. I do not wish you to take anymore money out of my account if you do i will take this further.

Reply
Mate1 Customer Service Care Phone Number 214631
Ms. Mary Farmer CallsJan 26, 2015

Ms. Mary Farmer On Phone To Mate1 Service
You took $49. 95 out of my bank account after I deleted my profile. I want it to have it put back in. I can not remember now the information I used for the profile, but you have my bank account information on file.

Reply
Customer care female
Ms. Monica CallsJan 24, 2015

Ms. Monica On Phone To Mate1 Service
There was 49 taken off my debit card because someone else used it without permission I would like my funds returned to me pleas contact me at 4149300196 thank you.

Reply
Customer care male
Mr. Michael Shenker CallsJan 17, 2015

Mr. Michael Shenker On Phone To Mate1 Service
The following was sent after their crooked company ripped me off for $50. We received your request to cancel your subscription for a refund by mail,, but were unable to process the refund. Although your letter was postmarked within three days of the last billing date, you have continued to use the paid features of the site after the 3-day period following the subscription, reactivation or rebill in question and are therefore not entitled to a refund under this policy. Your billing has been cancelled, however, and your paid membership will be expiring on 2015-02-01. Yours Truly, Customer Support.

Reply
Customer care male
Mr. Tommy Perez CallsJan 13, 2015

Mr. Tommy Perez On Phone To Mate1 Service
My Account name thomasperez5102 has been charged for services and I had cancelled before the 3day trial was over I had received no more texts from site members since I cancelled on 1-1-2015 so why am I charged to my credit card if I no longer have services.

Reply
Mate1 Customer Service Care Phone Number 212697
Ms. Dana CallsJan 12, 2015

Ms. Dana On Phone To Mate1 Service
My name is Dana and I applied for three day trial and it taking $49. 99 out ofy account, cancel it, I didn't give you permission to do so, cancel now.

Reply
Customer care male
Mr. Bruce Manning CallsJan 12, 2015

Mr. Bruce Manning On Phone To Mate1 Service
The Dating site lock`s up when trying too use it. Also when sending mail out, the mail, would come back too me. So this web site lock up own me.

Reply
Customer care female
Ms. Bonnie Daw CallsJan 08, 2015

Ms. Bonnie Daw On Phone To Mate1 Service
My name is BonnieDaw I joined your site and now I cannot even get on. I am canceling my subscription to this site effective immediately. Do not remove any monies from my account. Please reply to my request so that I know you have received it.

Reply
Customer care male
Mr. Neil Stevenson CallsDec 16, 2014

Mr. Neil Stevenson On Phone To Mate1 Service
You have taken £39 from my account when you stated it would be £1. 99 i am canceling my account and i want. My refund of £39 refunded urgently.

Reply
Customer care male
Mr. John Wyand CallsNov 30, 2014

Mr. John Wyand On Phone To Mate1 Service
I want to join, but too people using fake info and picture a lot of them have USA addresses, but say they are in foreign countries ie: Nigeria, Gghana UK, Russia just to name a few after I ask for phone saying. I will call them can someone call or text me 240-203-2918 to help me I really would like to be on your site. Thank you JohnWyand05@aol.com from Maryland.

Reply
Customer care male
Mr. Greg Sutherland CallsNov 24, 2014

Mr. Greg Sutherland On Phone To Mate1 Service
I signed up for the three day trial for $1. 95 I canceled membership after two days and was still charge the $39. 99 I Will dispute this with my credit card company and I would appreciate if it was taking off.

Reply
Customer care male
Mr. Lateef Ilesanmi CallsNov 22, 2014

Mr. Lateef Ilesanmi On Phone To Mate1 Service
Lateco66@gmail.com
I am not interested of being your customer. They told me that if I wanted to access to there website for €1. 30 I used my card to pay for €1. 30 for three days on the 17th and when it expired they do not need to go to my Visa card and take almost €40. 00 I want them to give me back my money they should never go to my Visa card without my permission that is fraud. I am not interested in your website anymore. Lateef Ilesanmi.

Reply
Customer care male
Mr. William CallsNov 17, 2014

Blessings and Thank You for Your Great Service. I am Very Happy with it, but I have not been able to log on for about a week now. My computer (in perfect working order) is unable to access the Mate1 site. Review of some of the complaints below reveals that others are experiencing the same 'freezing' phenomenon. Please Advise.

Reply
Customer care female
Ms. Cindy CallsNov 09, 2014

Mate 1.com took my photo down. So, i had to upload another photo and it has been in pending status for 54 hours. It also says people have e-mailed me and i do not see those either. My photo is within Mate1 guidelines. This problem needs to be addressed immediately as i have sent three emails. It should not take 48 hours to rectify this.Thank you.

Reply
Customer care user complaints