Fisher and Paykel Customer Service Phone Number

Phone Number of Fisher and Paykel is +64 9-273 0600, 0800-372-273 .
Fisher and Payke is a privately held company, which is known for household appliances like Home, Kitchen and Cooking Appliances,Cooking Accessories, Grills, Refrigerators, Dishwasher, Freezers and various other products. The company pertains to New Zealand and having its own designs, production and marketing units. Its business is operating in More Than in fifty nations while production plants are situated at New Zealand, China, Thailand, Mexico and Italy. Fisher and Paykel is an operating unit of Haier Group, world's one of the largest and best home appliances and consumer electronics brand, which is based in China. The operating unit has been in its business in the year 1934 when its foundation were laid by two people namely Sir Woolf Fisher and Maurice Paykel. The entire domestic and international process of the company is controlling under its corporate headquarters, which is placed at East Tamaki, Auckland, New Zealand.

Coming to Haier Group


As we mentioned above that Haier Group is an eminent brand that offers comprehensive range of major appliances, small appliances, commercial heating and cooling systems, and consumer electronics products. The group is registered in Hong Kong Stock Exchange, Shanghai Stock Exchange and OTC Markets Group. The corporate office of the group is situated at Qingdao, China. The group has employed a workforce of over seventy thousand staff members till the report March 2015.

About Us/Corporate Information link of Fisher and Paykel


www.fisherpaykel.com/in/company/about/
Through this link, the online user can get the entire corporate information regarding Fisher and Paykel.

Store Locator link of Fisher and Paykel


www.fisherpaykel.com/nz/store-locator/
Through this link, the online user can easily find out the store locations of Fisher and Paykel.

Fisher and Paykel has created pages on several social networking platforms such as Facebook, Linkedin YouTube, Google Plus, some of them are mentioned below.

To Join On LinkedIn:
www.linkedin.com/company/fisher-&-paykel

To Join On Facebook:
www.facebook.com/FisherPaykelNA


Fisher and Paykel Address


The address of Fisher and Paykel is 78 Springs Road, East Tamaki 2013, New Zealand.

Fisher and Paykel Website


The Website of Fisher and Paykel is www.fisherpaykel.com.

Fisher and Paykel Customer Support Service Phone Number


The customer support phone number of Fisher and Paykel is +64 9-273 0600, 0800-372-273 (Click phone number to call).



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Fisher and Paykel Phone Number Customer Service

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Fisher and Paykel Source of Knowledge


www.fisherpaykel.com/in/company/about/
www.linkedin.com/company/fisher-&-paykel
www.fisherpaykel.com

Your Complaint, Suggestion, Complication, Review To Fisher and Paykel

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Fisher and Paykel Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Dale Norton CallsDec 16, 2017

Part 3:We installed the new grates but, after the first use, the problems are the same. Ordinary cleaning damages the porcelain without cleaning it. The new grates are now chipped and spotted although the cleaning process we used is far less aggressive than with the original grates. Please note that the original gas burners still in use below the grates are finished with grey porcelain. That finish is still hard, tight and consistent after decades of scrubbing to remove all stains. That is our standard for a usable product and these new grates in no way meet that standard. Please assist us in resolving this matter. Our plan had been to replace the grates this year and the burner parts next year. That is now seems pointless as these other parts are likely to be as unusable as the grates. That will also preclude us from purchasing any Fisher and Paykel appliances in the future. Thank you,
Dale and Sandy Norton.

Reply
Customer care male
Mr. Dale Norton CallsDec 16, 2017

Part 2:While we waited, a local professional that specifies and accepts Fisher and Paykel and other kitchen equipment inspected the grates. His opinion was that the chipped off paint, staining through the finish and missing pads seemed to indicate that the grates were not new. Again, we called Fisher and Paykel and, after holding for 20 minutes, a service representative responded to forward our request for review. When that review was complete, we received a credit and a promise of new grates within two days. We received the new grates as promised and they looked acceptable, although also painted grey porcelain. Still, the finish appeared more consistent and tighter. There were no obvious stains, chips or missing rubber pads.

Reply
Customer care male
Mr. Dale Norton CallsDec 16, 2017

Part 1: We were excited to learn that we could order new grates for our 16-yearold DCS-RG-366-L from Fisher and Paykel. We ordered and received the new grates. But, when they arrived, they were all unusable. The finish on all new grates was inconsistent grey porcelain and soft. Most of the grates were stained or chipped down to bare metal and some were missing rubber-leveling pads. The original grates to be replaced had a different finish. It was a hard, shinny black enamel, or similar, paint. It was durable and easy to clean without serious damage for about 15-years. It was what we expected to replace the old grates. Thru the Fisher and Paykel USA website we were able to call the service department and explain what had happen. We were directed to post photos of the grates and a written description on the USA service website we also posted them to this website. Thank you,
Sandy Norton and Dale Norton , Architect Emeritus.

Reply
Customer care male
Mr. Dale Norton CallsDec 11, 2017

This is the 3rd message regarding my complaint, it includes my telephone, email and address from the order confirmation email from Fisher and Paykel Appliances Inc. Dated December four, 2017. Your Order Number

ON64069472
Total cost

$622. 08


Delivery Information

Ground
Your delivery does not require a signature. Thank you for choosing DCS by Fisher and Paykel. If you have any questions, give our team a call on 1. 888. 936. 7872. Delivery Details

Dale Norton

222 Clubhouse Drive
Lakeway, TX, 78734
United States
Ph: 0015124776220
Email: dnorton3@austin. Rr.com

Paid by visa card.

Reply
Customer care male
Mr. Dale Norton CallsDec 11, 2017

Mr. Dale Norton On Phone To Fisher and Paykel Service
To clarify my complaint of the condition of six replacement stove top grates, we showed these grates to an expert who designs and installs kitchens and kitchen appliances. His opinion was that these parts appeared to be repainted or re-conditioned and are not acceptable as new parts. This complaint form does not confirm to me that the photos of the specific damage have been, in fact, uploaded so I am re-attaching the same photos to this message. For reference, see the order confirmation below:
Your Order Number ON64069472 Total cost $622. 00.

Reply
Customer care male
Mr. Dale Norton CallsDec 11, 2017

Mr. Dale Norton On Phone To Fisher and Paykel Service
We received damaged and defective replacement parts that do not appear to be new. ORDER Number: ON64069472 Top grates six total. These were damaged with chips in the finish to expose bare metal, missing/damaged rubber leveling pads and stains. Unlike the original parts with a hard, shiny black finish, these grates have an inconsistent grey porcelain coating. This is apparently why the grates cannot be cleaned. So, after a few day's use they seem as old as the original parts. I have attached photos of the replacement grates to illustrate the many defects. Please replace these parts with new parts that match the original stovetop.

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Customer care user complaints