Ebony Magazine Customer Service Phone Number

Phone Number of Ebony Magazine is (212) 397-4500 .
Ebony magazine is a monthly magazine. Amy DuBois Barnett is the Editor-in-Chief, Bryan Monroe is former editor, Kierna Mayo is Editorial Director of the magazine. Johnson Publishing Company is the publisher of the magazine. The ebony magazine publish in 1945. Ebony magazine is the most popular magazine in U.S. Ebony magazine is the number one source for information about the African-American community. Ebony magazine articles that focus on hair, beauty, automobiles, politics, health, cuisine, new music artists etc.

General Line Phone Contacts Of Ebony Magazine


Official Contact Number for General Inquiries Ebony Magazine
Phone Number: (212) 397-4500
Official Contact Number for General Services
Phone Number: (800) 999-5954
Official Additional Contact Number for Additional Information
Phone Number: +1 312-322-9200

Ebony Magazine is one of the prime mortal authentic magazine found in across the nation of united states. As the authority are celebrating their 66th anniversary in 2015. The Ebony Magazine has touched and reached the millions of hearts. As the Embarrassing Magazine provides well nourished news, blogs, events and updated breaking news around globally. Ebony Magazine provides the nourished, behind the scenes, photo journal and much more about hot celebs.

Assistance Of Ebony Magazine


  • Ebony Magazine provides well expenditure and as well nourishing interment.
  • Ebony Magazine have more than 2 million subscribers.
  • Ebony Magazine provider provides online email alerts to the registered users.
  • Ebony Magazine provides well embarrassing hassle free customer support.
  • Ebony Magazine provides e-magazine as well paper.
  • Ebony Magazine provider provides home delivery option in the united states..


Top Tendering Tittles Of Ebony Magazine


  1. Carrer And Finance
  2. Love And Sex
  3. Entertainment And lifestyle.
  4. Black History
  5. Campus Queens


Publishing Pattern Of Ebony Magazine


  • Monthly.


Editor In Chief


Kierna Mayo

For Careers Kindly Visit The Above link


www.ebony.com/careers

Social Media Networking Links Of Ebony Magazine


Official Facebook Account Link of Ebony Magazine
https://www.facebook.com/ebonymag/info?tab=page_info


Ebony Magazine Address


The address of Ebony Magazine is Illinois, U.S..

Ebony Magazine Email Address


The email address of Ebony Magazine is ebonycustomerservice@ebony.com.

Ebony Magazine Website


The Website of Ebony Magazine is www.ebony.com.

Ebony Magazine Customer Support Service Phone Number


The customer support phone number of Ebony Magazine is (212) 397-4500 (Click phone number to call).



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Ebony Magazine Phone Number Customer Service

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Ebony Magazine Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Calvin L Roberts CallsJun 28, 2017

I have not received an Ebony Magazine since the Oct/Nov issue 2016. My subscription is paid through April issue 2019.

Reply
Customer care female
Ms. Rita M Wright CallsOct 27, 2017

Ms. Rita M Wright On Phone To Ebony Magazine Service
Have not received magazines in several months. My magazines expiration date is September 2019.

Reply
Customer care female
Ms. Kathen Peden CallsOct 12, 2017

Ms. Kathen Peden On Phone To Ebony Magazine Service
You stopped sending my magazine, I can not tell if my subscription is up or not. I have not received a renewal notice. Are you still open for business?.

Reply
Customer care female
Ms. Lasco Seymore CallsMay 02, 2017

I have sent several emails to Ebony Magazine regarding my subscription. To this day I have not received a response. My subscription does not end until October 2018. I would appreciate a response from someone from your office. All the numbers listed for customer service do not work. I have not received my magazine in at least two months Please have someone contact me.

Reply
Customer care female
Ms. Kay Brown CallsJan 31, 2018

I prepaid for Ebony Magazine thru 2021 due to special subscription prices, I have not received a magazine in almost eight months; I mailed copies of my subscription labels over two months ago as well as emails with no response, As soon as I get a working address and phone numbers I am filing a complaint with the Better Business Bureau, .

Reply
Customer care male
Mr. Albert Samuel CallsNov 13, 2018

Mr. Albert Samuel On Phone To Ebony Magazine Service
This is my 2nd request about my sub. To your mag. I have been a member to jet and ebony for the last 25 years. My last sub. Was for eight years because jet mag. Was no longer in service. My ebony sub. Was extended for another may 2020. I would like to know what happened.

Reply
Customer care female
Ms. Amelia Russell CallsJul 10, 2017

Ms. Amelia Russell On Phone To Ebony Magazine Service
I have not received Ebony in several months, my subscription expires November 2019. Amelia Russell , 7708 E Jefferson Ave, Apt. 104, Detroit, MI 48214

cell 313-978-9098. Thank you.

Reply
Customer care female
Ms. Flossie Myers CallsJul 28, 2016

Ms. Flossie Myers On Phone To Ebony Magazine Service
Ebony is full of bullshit I spoke with John he only has excuse wasn't helpful at all he's just a waste of TIME. It's July and I'm just getting April and May. The company has turn into a big piece of SHIT.

Reply
Customer care female
Ms. Debra Jackson CallsJun 22, 2016

Ms. Debra Jackson On Phone To Ebony Magazine Service
Trying to get my fiance address changes Mitchell Thomas Greene 16111681 from: 446 Alta View Rd suite 5300 San Diego, California 92158 His magazines are to be sent to the new address 325 South Melrose Drive suite 200 Vista, California 92081 It took me over and hour to get your magazine mailing address.

Reply
Customer care male
Mr. Debra Lynne Dancer CallsJun 20, 2016

Mr. Debra Lynne Dancer On Phone To Ebony Magazine Service
I'm trying to contact someone concerning missing magazine. Don't have the account number, but the name is Mary R. Smith, address- 8237 Wayne ave. KCMO 64133.

Reply
Customer care female
Ms. Sherry Suber CallsJun 09, 2016

Ms. Sherry Suber On Phone To Ebony Magazine Service
I AM WRITING THIS ON MY MOTHER BEHALF. WHY MY MOTHER RECEIVED EBONY MARCH MAGAZINE FOR JUNE. REALLY

HER NAME IS : EUNELL SUBER
PO BOX 564
ARCADIA, SC 29320

I Sherry Suber CAN BE REACH @ SHERRYSUBER1216@GMAIL. COM

WHAT HAS HAPPEN TO MR JOHNSON MAGAZINE COMPANY. REST IN PEACE. SAD :(
THIS NOT THE FIRST TIME THIS HAS HAPPEN. MY MOTHER IS 74 YEARS OLD AND PAY BY MONEY ORDER. MY 404-435-1184.

Reply
Customer care female
Ms. Katrina Thompson CallsJun 06, 2016

Hello my name is Katrina Thompson , I live at 2813 Tennyson PL Hazel Crest, IL 60429. I just received my May Ebony Magazine. I like to know why is it so late arriving. I would like to get my June Issue now. You can reach me at (708)214-2006.

Reply
Customer care female
Ms. Doris Long CallsJun 05, 2016

I have been getting the Ebony Magazine and I did not subscribe for it and I have no need for it. My name is
Doris Long - address 13585 W CR 800N - Gaston In 47342. I would appreciate you discontinue sending it to me.

Reply
Customer care female
Ms. Katherine Adams CallsJun 02, 2016

Ms. Katherine Adams On Phone To Ebony Magazine Service
I just received my March issue of Ebony and this is June 1st. Whats going on, I have a subscription thru Oct. 2018. I like to keep up with latest and I'm not. Can you send me Apr. May and June I would appreciate it. Thank you for your assistance.

Reply
Customer care female
Ms. Bettina Burdeshaw CallsMay 19, 2016

Stop Ebony Magazine from going to this address: Bettina Burdeshaw 2591 Rex Rd. Ellenwood, Ga. 30294 Thank You.

Reply
Customer care male
Mr. William Creecy CallsMay 17, 2016

I'm not receiving my subscriptions in a timely manner. Today, May 16, 2016 I received the March 2016 issue of Ebony (this delay has been going on for months). Have sent an email to no avail. Tried calling the Ebony Magazine Customer Support Number, 212-397-4500, and I am directed to input the extension of the person I am calling -- do not know an extension so the system continues to default to the beginning of the message. I'm a subscriber of more than 30 years and find the lack of service reprehensible.

Reply
Customer care female
Ms. Diamond Demps CallsMar 31, 2016

I ordered a subscription for Ebony Magazine in Dec 2015. I had the subscription sent to a relative in prison and I gifted myself. My relative nor have I received our magazines yet However you'll still charged my card. In additon my relative received a post card or flyer from Ebony so that tells me they have her correct address and information on file. Yet in still she nor I have received are magazines. This is the 3rd emailed I have sent and I still have not heard from anyone. I called all three numbers and each time I'm met with an automatic messaging service stating you'll are working on the problem with late subscriptions. Well, that's not good enough. Its been three months. Either refund me my money or start my subscription. I hope to hear from someone soon. My number is 404-771-0242.

Reply
Customer care female
Ms. Baldwin CallsMar 23, 2016

Ms. Baldwin On Phone To Ebony Magazine Service
MY LAST MAGAZINE WAS NOV 2015, AFTER THAT NOTHING, I TRY E-MAIL NOTHING, IS IT STILL MAGAZINE. I MEAN MY SUBSCRIPTION IS UP IN FEB 2017, AND I GET NOTHING, CUSTOMER SERVICE IS A JOKE KNOW ONE WILL RESPONSE. I HAVE SEND E-MAIL KNOW RESPONSE. MAYBE IF SUE MAY I WILL GET YOUR ATTENTION. IT SAD THAT MAGAZINE AS BIG AS THIS TREAT THERE CUSTOMER THIS WAY.

Reply
Customer care female
Ms. Anna James CallsMar 15, 2016

My name is Anna James and I have sent you several messages that I am not receiving my Ebony Magazines. I sent you a check 1502 in August for a two yr. Subscription and I have only received three magazines. Sept, Oct, and Nov. My subscription is good until June 2017. Now I know that Ebony is a monthly magazine and I saw the March edition on the newsstand on Friday. What is the problem? I have called and you want an extension which I do not have, you do not seem to want to answer your phones, but want people to email you and you still do not answer. I see that I am not the only person not getting the magazine and I do not like this. If I do not receive my magazines in a timely fashion you leave me no choice, but to involve my attorney. And I will be reporting this matter to the BBB so that they are aware of this situation.

Reply
Ebony Magazine Customer Service Care Phone Number 253084
Ms. Taelor Brown CallsFeb 01, 2016

I'm trying to change my brothers mailing adress for his Ebony Magazines. He's currently in prison. I need to speak to somebody.

Reply
Ebony Magazine Customer Service Care Phone Number 246557
Ms. Olga CallsDec 02, 2015

Ms. Olga On Phone To Ebony Magazine Service
This is the most vile company ever They have no working customer service number, and the website doesn't have any working contact means. It's impossible to find any contact info or to reach anyone to get removed from mailing lists :-(.

Reply
Ebony Magazine Customer Service Care Phone Number 241060
Mr. Lancinie Davis CallsOct 07, 2015

Mr. Lancinie Davis On Phone To Ebony Magazine Service
Please stop sending me magazines I did not order any magazine for you all. I am not paying for something I didn't order.

Reply
Customer care female
Ms. Brenda Hawks CallsSep 27, 2015

Ms. Brenda Hawks On Phone To Ebony Magazine Service
I have been a Ebony subscriber for several years and never had an issue until nowI have not received my July, August and September issues for 2015. I would like for someone to contact to resolve this issue. Also, the past issues are all coming in late when the month is about over. I'm seriously condsidering not renewing my subsription for this magazine. This is poor customer service.

Reply
Customer care female
Ms. Brandie Poindexter CallsSep 26, 2015

Ms. Brandie Poindexter On Phone To Ebony Magazine Service
I have received two books and I haven't signed up for anything.please don't send another one.I am not paying for something I never asked for and they go in the trash!PLEASE DONT SEND

Reply
Customer care female
Ms. Loretta CallsSep 24, 2015

Ms. Loretta On Phone To Ebony Magazine Service
i called ebony magazine at the toll free number. you cannot speak to anyone. they advise you to send an email and no one gets back to you. how can you run a business like that. shame on ebony magazine.

Reply
Customer care female
Ms. Dawn Harris-young CallsSep 23, 2015

Ms. Dawn Harris-young On Phone To Ebony Magazine Service
I have started receiving magazines that I never subscribed to receive. These magazine have my name and address on them I do not know why I'am receiving these magazines from you company. Please, please remove my name from your mailing list I have already received two(2) please let's not make it three(3). I have "no intention " of paying for something I haven't ever ordered. Thank you for your time.

Reply
Customer care female
Ms. Cathy Head CallsSep 23, 2015

Ms. Cathy Head On Phone To Ebony Magazine Service
This complaint is for Kierna Mayo. I rec'd your magazine thru the USPS, I did not order this magazine Please remove me from your subscription base and refund any funds charged to me. I sent an email to your company yesterday confirmation KMM85419603V31927LOKM DATED 9. 22. 15. I didn't know that it could take over 24 hrs. For a rep to contact me thru email. Being that is the only option available to me, all other numbers or emails non responsive. Not being able to contact your company by phone is extremely disturbing I would expect that this issue will be handled as quickly as possible. Thank you for your cooperation.

Reply
Ebony Magazine Customer Service Care Phone Number 239080
Mr. Lisa Arrington CallsSep 22, 2015

Mr. Lisa Arrington On Phone To Ebony Magazine Service
I have never requested to have this magazine sent to my house and WOULD NEVER do so RACIST RACIST RACIST Do not ever send it to me again I am now checking to see if I have been charged for this, I have received two and do not want them What is going on? Please send mine to Al Sharpton I cannot reach a human and was told all requests are being handled via email.

Reply
Ebony Magazine Customer Service Care Phone Number 236331
Ms. Dee Rhody CallsAug 24, 2015

Ms. Dee Rhody On Phone To Ebony Magazine Service
Its very sad we cant talked two a live person and i been missing ebony issues for four months please make me understand this problem its a horrible feeling not two get in touch with nobody.

Reply
Ebony Magazine Customer Service Care Phone Number 233578
Ms. Carol Allen CallsJul 29, 2015

Ms. Carol Allen On Phone To Ebony Magazine Service
I have tried to contact ebony about my subscription and your site was down. I never received my July issue. It's very frustrating trying to contact anyone for help. Everyone do not have a computer, what other means do you have for communication? My account number is EBY0003701067/7 I have been a long time customer, please help.

Reply
Ebony Magazine Customer Service Care Phone Number 231818
Ms. Darnell P. Claypool CallsJul 07, 2015

I received your Ebony Magazine in the mail today and do not have a subscription with your company and also did not request this magazine. I would not subscribe to such a racist publication. It is companies/organizations such as your that continues to damage this country and separate the citizens that have worked hard over the past half century to build and rebuild relationships of the American spirit. I am extremely offended by your publication and the fact that you mailed this to my house without my permission to further your Marxist and racist agenda. Thank you in advance for never sending your publication to my address again. Sincerely, Darnell Claypool.

Reply
Ebony Magazine Customer Service Care Phone Number 226038
Ms. Consuelo Murphy CallsApr 18, 2015

Ms. Consuelo Murphy On Phone To Ebony Magazine Service
I am writing to advise Ebony that I have missed all of my issues starting from the first of the year. I have received Ebony for several years and have not experienced this situation. Please note my account information as well as my expiration date. BXNBPRS*CAR-RT LOT**C-013EBY0001293745/6

Reply
Ebony Magazine Customer Service Care Phone Number 221081
Ms. Terri Stephenson CallsMar 09, 2015

Ms. Terri Stephenson On Phone To Ebony Magazine Service
I am calling on behalf of my Mother and my attempts to contact this office have been many. She is 70 years old and really enjoy reading the magazine. However she has not received a magazine since October 2014. It is now March 2014. I have not been able to speak with anyone to resolve the issue in fact your do not even have a voicemail set up. The phone just rings. So I'm unhappy with Ebony right now. I really would appreciate it if someone would call me or contact me be email. Please do not attempt to send old magazines to her for she has already read them through purchases she made in the grocery store. ( unreal) seeing that she has already paid for her subscription.

Reply
Customer care female
Ms. Jacqueline Carringto CallsFeb 13, 2015

Ms. Jacqueline Carringto On Phone To Ebony Magazine Service
I have not received my ebony magazine for this month and my last payment was sent 6/13/2014. Thank u for your help with this matter.

Reply
Customer care female
Ms. Eva S. Morris CallsJan 15, 2015

My sister, Betty S. Brown, 245 Lemly Avenue, Jackson, MS 39209 has not received her Ebony Magazine for January, her subscription doesn't end until May 2015. Thanks, EvaS.Morris, 9312 Midvale Dr., Shreveport, LA 71118-3523. Please send her January issue to to the above address( Mrs. Betty S. Brown, 245 Lemly avenue, Jackson, MS 39209) as soon as feasible.

Reply
Customer care female
Ms. Tj Mcphail CallsJan 13, 2015

Ms. Tj Mcphail On Phone To Ebony Magazine Service
All I want to do is change my address. But I am getting the response that my account is not what they have on record. Of course I am unable to reach anyone by phone. Got a response to an email inquiry saying call the toll free number, and of course it says all customer service request are being handled via email. My subscription runs until June 2016, so I want to either be able to change my address and receive my magazine, or I want my damn money back. What is going on Ebony? You used to be a good company, or at least that's what I always believed. TjMcphail.

Reply
Customer care female
Ms. Gail Evans CallsJan 05, 2015

I have been a loyal follower of Ebony Magazine for over 30 years. My complaint is that I have not received my December magazine. You used to mail the magazine a few weeks before the next month. Now it at the end of the month. And if you want to take advantage of the activities you listed there over before you see the magazine.

Reply
Customer care female
Ms. Tai CallsDec 30, 2014

I called and spoke to an Ebony Magazine editor. He gave me another number 312-322-9200. When I called I just got a beeping sound.

Reply
Customer care male
Mr. Leon Correy CallsDec 23, 2014

Mr. Leon Correy On Phone To Ebony Magazine Service
My name is Leon Correy.My account number is 0045123049 I am moving as of January 2nd 2015 to 138 high street woonsocket Rhode Island 02895 I have tried calling, but all numbers I tried were no good

Reply
Customer care female
Ms. Jewelene CallsDec 17, 2014

Ms. Jewelene On Phone To Ebony Magazine Service
My name is Jewelene ware. I wrote to you when my jet subscription was canceled, because you no longer would have jet issues. I requested that you send me the balance of money paid for jet because i was not interested in receiving ebony. I have called and talked to at least three of your representatives on phone. I was told the money would be sent. That was several months ago. Please get my refund back to me for balance of jet issues as was promised. Sincerely, Jewelene WARE13039 CR 46TYLER, TX 75704.

Reply
Customer care female
Ms. Tegan Brock CallsDec 06, 2014

Ms. Tegan Brock On Phone To Ebony Magazine Service
Recording said complaints can only be taken by e-mail which I never heard of if true this is really bad customer service.

Reply
Customer care female
Ms. Tegan Brock CallsDec 06, 2014

Ms. Tegan Brock On Phone To Ebony Magazine Service
I have not received magazines. I have a two year subscription. I subscribed in 14th of September 2014. I should have received first issue 11/01/14 can you please assist in getting this matter corrected?

Reply
Customer care female
Ms. Celise Malone CallsDec 06, 2014

Ms. Celise Malone On Phone To Ebony Magazine Service
I was wanting to change the address on Retha Bacey 785905 account. Her current address with y'all is 2305 Ransom Rd Gatesville, TX 76528. The new address is 1401 State School Rd Gatesville, TX 76599. Could you please update this information for me. Thank you.

Reply
Customer care female
Ms. Carole CallsDec 04, 2014

Ms. Carole On Phone To Ebony Magazine Service
I do not have a subscription and wish only to purchase the October 2014 issue as I have been unable to access it either via the Web or the public library where I live. Is it possible to purchase it as a back copy? Please advise and thank you in advance for your response.

Reply
Customer care female
Ms. Sherilyn Cunningham CallsDec 04, 2014

Ms. Sherilyn Cunningham On Phone To Ebony Magazine Service
My name is Sherilyn D Cunningham, I ordered two subscriptions 22nd of September 2014 Monday 12:18 pm, One for my son Joe D McNeely and myself we have not received any magazines, It is now 3rd of December 2014 Wednesday, I paid for one year. Please contact me and let me know something as to why? I have not received any magazines. Please contact me as soon as possible at ( 925 ) 439-1677. This information should suffice the matter, my zip 94565. Thank You Much. Sinerely,
MS SHERILYN D CUNNINGHAM.

Reply
Customer care female
Ms. Marinietta Sturdivant CallsDec 02, 2014

Ms. Marinietta Sturdivant On Phone To Ebony Magazine Service
Please did not send anymore magazine to this address. 1477 Ferry Point Road also 1481 Ferry Point Road, no one is ordering any magazine from your company or any other company. No exception under anyone's name. Also I had cancel magazine from your company before. Thank you very much, Sincerely Marinietta Sturdivant.

Reply
Customer care male
Mr. Lloyd Archibald CallsNov 18, 2014

Mr. Lloyd Archibald On Phone To Ebony Magazine Service
Good Morning,
Myself or guest didn't receive our November 2014 Issue of Ebony. Please investigate and advise. Thank you in advance for you assistance in this matter.
LloydArchibald
1206
English Bluffs Court
Brandon,
Florida 33511.

Reply
Customer care female
Ms. Cousette Prince CallsNov 17, 2014

Ms. Cousette Prince On Phone To Ebony Magazine Service
I also will like to complain about not being able to speak to some one through customer service everyone doesn't like to use the web to discuss their business myself for one I feel like I am just being avoided and not a value customer please resolve this matter

Reply
Customer care female
Ms. Cousette Prince CallsNov 17, 2014

I have not received a refund for my un-mailed Jet magazines. I have been receiving this magazine for many years i am very disappointed. I also have a complaint regarding my un-mailed Ebony Magazines which is not due to expire until December 2015. I haven't been able to reach a live person through customer service. I am very frustrated I haven't received my Ebony issue since September. I would like to receive my un-mailed issues or a refund.

Reply
Customer care female
Ms. Sandra Thomas CallsNov 14, 2014

As of today 11/14/14, I have not received this month's (November) issue of Ebony Magazine. My zip code is 21230 and street name is Scott Street. I would appreciate a response as to when I can expect to receive the issue. Also, will it be the same in December as previous issues have been mailed the month before. Thank you.

Reply
Customer care user complaints