Discovery Health Customer Service Phone Number

Phone Number of Discovery Health is 0860-998-877, 0860-445-566 .
Discovery Health is a major health care financing corporation based in South Africa. It offers a wide range of financial and life Assurance products to individuals and families in the country. The company mainly serves in life assurance, healthcare cover, short-term insurance, long-term savings and investment market throughout the United Kingdom, South Africa and China. Discovery Health is the nation's biggest healthcare funder established in the year 1992 which comprises in 14 medical schemes. In addition, Discovery Health Medical Scheme is the country's greatest open medical scheme that serves approximately 2.6 million lives. The Sunday Times Top Brands survey recognized the company as the top medical brand for the years 2010 and 1011. At the Financial Intermediaries Association of Southern Africa (FIA) Awards, the Discovery Health was rated one of the prominent suppliers of healthcare products. Additionally, Discovery Vitality provides wellness programme to individual and corporate wellness Citizens in the United States, China, South Africa and the United Kingdom. The company's wellness programme is also the the largest wellness solution in the world with over Three million members. In addition to Discovery Health, the company works in various segments including Discovery Life, HumanaVitality, Discovery Invest, Ping An Health, Discovery Vitality, Discovery Insure, PruHealth, PruProtect, and The Vitality Group. The principal office of the Discovery Health is located in Sandton, South Africa. The company's branches are located in Centurion, Durban, Cape Town and Port Elizabeth. For more information and queries regarding Discovery Health including claims, validating memberships, benefits, confirming Benefits and other related information, the customers can speak to customer representatives which is available 24 hours a day, 7 days a week.

Discovery Health Address

The address of Discovery Health is 16 Fredman Drive, Sandton 2146, South Africa.

Discovery Health Email Address

The email address of Discovery Health is

Discovery Health Website

The Website of Discovery Health is

Discovery Health Customer Support Service Phone Number

The customer support phone number of Discovery Health is 0860-998-877, 0860-445-566 (Click phone number to call).


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The postal and official address, email address and phone number (helpline) of Discovery Health Service Center and Discovery Health customer service phone number is given below. The helpline of Discovery Health customer service phone number may or may not be toll free.

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Discovery Health Phone Number Customer Service

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Discovery Health Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Faseega CallsDec 12, 2016

Ms. Faseega On Phone To Discovery Health Service
Good Day

I have been busy with my application since Tuesday (6 December)
I thought doing it through a broker would speed up the process, yet nothing. I was advised that i needed certain documentation and i have sent it through. He also advised that i could back date my medical aid plan to start as of the one Dec and i will need to pay this month. I made it clear that i needed to be covered as i will be going on holiday soon. I called the call center on Friday as the broker wasnt taking calls or answering emails. They said that my application is being processed and that it normally take 1-4 days. Friday was my 4th day. I find this frustrating, i call this morning again and spoke to a friendly Chevon, I again got a turn around time with 4HRS? why? I need this sorted out ASAP please. Ref 4847915863

Everytime i called your call center it says application take 1-4 days? Clearly it does not

Faseega - 8307160149085.

Customer care male
Mr. Mike Dollow CallsOct 11, 2016

Mr. Mike Dollow On Phone To Discovery Health Service
Trying to get hold of Kim Scheepers in your PE office with regard to extended travel insurance. PLEASE CALL ME URGENTLY ON 0217900763 OR CELL 0829387050.

Customer care male
Mr. Sabelo Nxumalo CallsOct 06, 2016

Mr. Sabelo Nxumalo On Phone To Discovery Health Service
I join discovery over six months I have not received card.

Customer care female
Ms. Tanya Naidoo CallsOct 05, 2016

Ms. Tanya Naidoo On Phone To Discovery Health Service
Discovery cannot complete my medical aid application because I cannot remember a date from 23 years ago
Why is this so? As you would have access to my medical records. This is most disappointing and ridiculous.

Customer care female
Ms. Verne Terry CallsAug 27, 2016

Ms. Verne Terry On Phone To Discovery Health Service
My rewards just disappear off my screen. I had two for the 24th August and two for the 31st of August I only used on and they are gone. What's happening?
Verne Terry

Customer care female
Ms. Letitia Smit CallsAug 23, 2016

Good day

MEDICAL AID NO: 504260631

I've made numerous calls to the call centre of Discovery Health since the 10th Aug. 2016. It is the 23rd of August today and I'm still struggling to get an answer. The problem lies therein that I'm with Dicovery Health since the one Sept. 2015, of which I wasn't aware. Apparently someone from Genesis Life signed me up for this policy when I was searching for a new medical aid. This was done through voice recording, and I didn't sign any documents. Discovery said that they will listen to the voice recordings,, but no one has come back to me. Every time I have to phone in to the call centre and use up all my airtime, as their consultants apparently are not allowed to phone out. I am so desperately in need of an answer PLEASE.

Customer care male
Mr. Pontsho CallsAug 16, 2016

Mr. Pontsho On Phone To Discovery Health Service

claims for glencore medical aid are failing to go through mediswitch. Claims
always return unpaid and report aa swithich error. Please address this matter with mediswith. It has been four weeks now and no solution yet.

Customer care male
Mr. Melesh Rugnath CallsAug 13, 2016

Mr. Melesh Rugnath On Phone To Discovery Health Service
My Name is MeleshRugnath I am a discovery member and i wanted to know can you utilize in the USA Orlando Florida in need. If so can someone call me and explain the process. My number 407 480 0975 or 407 345 4971. Email

Just to let you know this is not a complaint, but merely a request for assistance. Please it is important as i need to know soon. Thanks.

Customer care male
Mr. Rakesh Karanchand CallsAug 05, 2016

Mr. Rakesh Karanchand On Phone To Discovery Health Service
I have sent numerous e-mails with my supporting documents that I received from Discovery for chronic medication and have not received a reponse to date. My first correspondense was on 11 July 2016.

Customer care male
Mr. Ab CallsJul 25, 2016

Mr. Ab On Phone To Discovery Health Service
Slow to answer the call. Waiting in que on call centre takes long.

Customer care female
Ms. Mpho Mochudi CallsNov 20, 2015

Ms. Mpho Mochudi On Phone To Discovery Health Service
My Membership number is 227778250 and my mobile number is 0715716946; I need to be assisted with my "tax certificate" for the period March 2010 to February 2011; as urgently as possible please. SARS needs it urgently.

Customer care male
Mr. Rembrandt Klopper CallsSep 10, 2015

Mr. Rembrandt Klopper On Phone To Discovery Health Service
I phoned 08604455661 to talk to a consultant about membership, but I'm only permitted by your automated service to key in a membership number, a medical practice number or or a medical practitioner number. 021 855 0657084 5446

Customer care user complaints