DSTv Zambia Customer Service Phone Number

Phone Number of DSTv Zambia is +260 211 368300 .
DSTv Zambia was established in the year of 1995. The DSTv Zambia is a digital satellite TV channel company. The major services of the DSTv Zambia are operated to the citizens of Sub Saharan Africa. The DSTv Zambia renders all types of channels related to Movies, Lifestyle and Culture, General Entertainment, Sport, Documentaries, News and Commerce, Music, Religion, Infotainment, etc. In the year of 1986, the DSTv Zambia started its functioning as a single channel service but later on, the company gained a huge success from the market. In the year of 1995, the company introduced its new developmental progress in the form of digital and satellite services in the city of South Africa.

Valuable Contact Numbers Of DSTv Zambia


Johannesburg
Phone: (011) 289 2222
Pretoria
Phone: (012) 422 2222
Durban
Phone: (031) 710 2222
Cape Town
Phone: (021) 508 2222
Port Elizabeth
Phone: (041) 395 2222

Channels Of DSTv Zambia


  • The DSTv Zambia originally consists of bouquet of 17 channels including M-Net, MGM TV, TCM, TNT, Sci-Fi Universal, ESPN, SelecTV Channel, KTV, Cartoon Network, BBC World News, CNN International, Sky News, Trinity Broadcasting Network, CNN International, Sky News, Trinity Broadcasting Network, MTV, VH1 and TV5Monde.
  • The company later on added the Compact Plus Channels through which customers can enjoy all the sports events.
  • DStv Zambia also render DSTv Family channels through all the family based programs are telecasted by the company and many others.

Other Email Address of the DSTv Zambia


mczambia@zambia.multichoice.co.za

Other Service Centres Of DSTv Zambia


Cape Town:
MultiChoice Customer Centre
Willie Faasen Avenue
N1 City
Durban:
Sky Towers
275 Anton Lembede Street
Durban Central

Randburg:
Cnr Oak and Grove Street
Ferndale
Randburg
2194
Umhlanga:
The Glass House
309 Umhlanga Rocks Drive
Umhlanga Rocks


DSTv Zambia Address


The address of DSTv Zambia is PO Box 320011, Woodlands, Lusaka.

DSTv Zambia Email Address


The email address of DSTv Zambia is enquiries@multichoice.co.za.

DSTv Zambia Website


The Website of DSTv Zambia is www.dstv.com.

DSTv Zambia contact person


The contact person of DSTv Zambia is na.

DSTv Zambia Customer Support Service Phone Number


The customer support phone number of DSTv Zambia is +260 211 368300 (Click phone number to call).


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The postal and official address, email address and phone number (helpline) of DSTv Zambia Service Center and DSTv Zambia customer service phone number is given below. The helpline of DSTv Zambia customer service phone number may or may not be toll free.

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DSTv Zambia Phone Number Customer Service

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DSTv Zambia Source of Knowledge


www.dstv.com/
selfservice.dstv.com/contact-us
www.facebook.com/dstvzambia/info?tab=page_info
www.dstv.com

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DSTv Zambia Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. S Mwaanga CallsDec 16, 2019

Mr. S Mwaanga On Phone To DSTv Zambia Service
Paid DSTV, but no signal. Send signal 1030078156. Call center not reachable.

Reply
Customer care male
Mr. Daka Mirriem CallsOct 09, 2019

Mr. Daka Mirriem On Phone To DSTv Zambia Service
I have paid for my dstv I cant receive the channels back and no numbers in Zambia are going through.

Reply
Customer care female
Ms. Thelma Muyembe CallsSep 29, 2019

Ms. Thelma Muyembe On Phone To DSTv Zambia Service
I can not get through to customer service. I rented a movie, but can not watch. I do not want to rent the same movie twice.

Reply
Customer care male
Mr. Jacob Kanyikwa CallsSep 28, 2019

Mr. Jacob Kanyikwa On Phone To DSTv Zambia Service
I have made payment for my subscription today, but nothing is showing. My IUC number is 7023461259.

Reply
Customer care male
Mr. Sam Nkhoma CallsSep 02, 2019

Mr. Sam Nkhoma On Phone To DSTv Zambia Service
I made payments for my account yesterday, but up to now its not yet Activied please I need your help.

Reply
Customer care male
Mr. Jim CallsAug 01, 2019

Mr. Jim On Phone To DSTv Zambia Service
My pin is blocked, so please help me to unblock it. The smart card number is 41392356865.

Reply
Customer care male
Mr. Mwila Simon CallsMay 08, 2019

Mr. Mwila Simon On Phone To DSTv Zambia Service
I have not been watching channels since Friday 3may 2019. Your quick response to this technical will be appreciated. Called your offices, but still no signal. Channel 100 is on meaning my dish position is ok. IUC:9017095554.

Reply
Customer care male
Mr. Golden Sambwa CallsMar 28, 2019

Mr. Golden Sambwa On Phone To DSTv Zambia Service
I paid my go TV through zanaco on Tuesday am still not connected what's going on my account I currently number is 2020949181.

Reply
Customer care female
Ms. Sheila Pauline Ngoma CallsMar 23, 2019

Ms. Sheila Pauline Ngoma On Phone To DSTv Zambia Service
Need activation of my account, but can not seem to get through using the dstv contact number given.

Reply
Customer care male
Mr. Stanley Kalukoshi CallsMay 29, 2017

Mr. Stanley Kalukoshi On Phone To DSTv Zambia Service
Kindly help me connect my Dstv account, it was disconnected last week, please connect on compact plus, my smart card number is 4133 5183 939, I'll pay on Wednesday afternoon, I'm out of the country I'll be in on Wednesday morning, my kids are off pleease help.

Reply
Customer care male
Mr. Asher Chongo CallsMay 27, 2017

Mr. Asher Chongo On Phone To DSTv Zambia Service
Good morning,
can you help me with my dstv card number 42905648251 am only able to watch ZNBC. The account was activated yesterday in the evening using FNB pay system and I watched the games, but today am only able to watch one channel. My contact number is 0968872585 I hope you will respond in time. Thank you,
Asher.

Reply
Customer care male
Mr. Nicholas Sibinda CallsOct 30, 2017

Mr. Nicholas Sibinda On Phone To DSTv Zambia Service
I pay 300, but now its demanding 600. My smartcard number is 1050588196.

Reply
Customer care male
Mr. Aaron Sinkondyobwe CallsOct 24, 2017

DSTv Zambia you have cut my compact plus bouquet around 16hrs, but i paid on 1st October 17 and you have inconvenienced me. Am due to pay on 1st November 17, but you have just cut me off, but I still have cash in the account. I wonder what wrong I have committed. And you have only left 100 channel, but you would have cut on 1st November 17.

Reply
Customer care male
Mr. Bwile Joseph CallsFeb 17, 2018

Mr. Bwile Joseph On Phone To DSTv Zambia Service
I bought a second hand dstv decoder from chansa moses and i want to change the ownership of it, secondly to stream on my tablet phone. Ill be greatiful to you if my application will be favourbly considered.

Reply
Customer care male
Mr. Hope Mumba Nasilele CallsMay 04, 2017

Mr. Hope Mumba Nasilele On Phone To DSTv Zambia Service
GOOD MORNING. I WAS ON COMPACT BOUQUET BUT SWITCHED TO FAMILY BOUQUET WHEN PAYING. I PAID K205. 00 USING KAZANG WITH REF NUMBER BEING 2001576229. PAID ON WEDNESDAY O3 MAY 2017 BUT STILL NOT SHOWING. PLEASE KINDLY SEND SIGNAL. THANKS IN ADVANCE.

Reply
Customer care male
Mr. Tshabalala Lawrence CallsMay 03, 2017

Mr. Tshabalala Lawrence On Phone To DSTv Zambia Service
SINCE MORNING YOUR SYSTEM IS SAYING CONNECTION PROBLEM OR WRONG MMI code am trying to pay for my subscription since this is Zanaco Xapit it is very hard to pay using Xapit and when you live in an area like Shangombo its very frustrating.

Reply
Customer care male
Mr. Shabalala Lawrence CallsMay 03, 2017

Mr. Shabalala Lawrence On Phone To DSTv Zambia Service
Why is it that paying through Xapit is almost imposible why are you people not doing some thing, i have been trying since morning and its failing.

Reply
Customer care female
Ms. Betty Kamwendo CallsOct 04, 2017

Ms. Betty Kamwendo On Phone To DSTv Zambia Service
Why is that am not able to pay my subscription using internet banking from you time the accounts were changed. What could be the problem.

Reply
Customer care male
Mr. George Mbewe CallsJun 08, 2018

Mr. George Mbewe On Phone To DSTv Zambia Service
Just paid for my compact plus, but have not been reconnected on account number 1021161658 and below is the confirmation message as receipt ID is 12002769.

Reply
Customer care female
Ms. Cleopatra Kaunda CallsSep 20, 2017

Ms. Cleopatra Kaunda On Phone To DSTv Zambia Service
I made an online transfer for 2022491028 on the17th August 2017 via Standard Charted bank, Ref 170817201355626 unfortunately the amount of 90Kwacha upto now is not reflecting. Have been making contacts with your office and they keep on promising they get baack, Upto now still waiting. My contact is 0971 466003.

Reply
Customer care male
Mr. Sinyinza Benny CallsMay 27, 2018

Mr. Sinyinza Benny On Phone To DSTv Zambia Service
Can my dstv w7 decoder which i last used it in 2015 be updated?.

Reply
Customer care male
Mr. Mulenga Arnold CallsMay 27, 2018

Mr. Mulenga Arnold On Phone To DSTv Zambia Service
Is there signal for GOtv in Mpika District of Muchinga province? Please help i got a GOtv decodar, but am stranded i do not know what do.

Reply
Customer care male
Mr. Timothy Phiri CallsSep 02, 2017

Mr. Timothy Phiri On Phone To DSTv Zambia Service
I have subscribed for family package, but up to now no reconnection. My smart card number is 1020917820. I subscribed on 02 September 2017 at around 12hrs.

Reply
Customer care male
Mr. Mike CallsMay 12, 2018

Mr. Mike On Phone To DSTv Zambia Service
1050599865 All the Channels except for channel 100 are blocked despite me paying via xapit last thursday night.

Reply
Customer care female
Ms. Jean Chama CallsMay 09, 2018

Ms. Jean Chama On Phone To DSTv Zambia Service
Payment of K300. 00 was made by Miss Jean Chama from Barclays account. My acoount was debited, but no confirmation was made from DSTV and the channels are not connected
DSTV Account number 10275347697
Owner: Smart Nkhoma
Mobile: 0978091766.

Reply
Customer care male
Mr. Muloshi CallsJan 04, 2018

Mr. Muloshi On Phone To DSTv Zambia Service
Since my account was opened early this week am only able to watch channel 100 on my explora two, kindly help me to remove the pairing card error message, .

Reply
Customer care male
Mr. Sokoni Chilando CallsMay 05, 2018

Mr. Sokoni Chilando On Phone To DSTv Zambia Service
I received a text message from DStv on my Airtel line 0976793359 yesterday 04/05/2018 at 5:18PM indicating that if I pay before the disconnection date on SC 1045963922 I will be upgraded to PREMIUM for one month at no extra cost. I just did that this morning. I have been trying to call the customer call center to ask about T and Cs. The responce was not satisfactory. Kindly advise before I send a complaint to relavant authourities or lose interest in your services and promotions all together.

Reply
Customer care male
Mr. Tawela Mhango CallsAug 25, 2017

Mr. Tawela Mhango On Phone To DSTv Zambia Service
My account has been disconnected wrongfully. Account number 10504812974.

Reply
Customer care male
Mr. Kennedy Zimbizi CallsAug 25, 2017

Mr. Kennedy Zimbizi On Phone To DSTv Zambia Service
Want to pay my sub by phone. I am an FNB card holder? How do i pay using my phone?.

Reply
Customer care female
Ms. Esnart Makusa CallsAug 22, 2017

Ms. Esnart Makusa On Phone To DSTv Zambia Service
Payment was made on smartcard number 42851355901 in south Africa, but it does not reflect on the same number here in in Zambia, payments are made monthly in south Africa, but the smartcard number remains uncredited here in Zambia. Mobile line is 0977381593.

Reply
Customer care female
Ms. Esnart Makusa CallsAug 22, 2017

Ms. Esnart Makusa On Phone To DSTv Zambia Service
They said they want a reference number, but the person who made the payment has misplaced the receipt.

Reply
Customer care female
Ms. Esnart Makusa CallsAug 22, 2017

Ms. Esnart Makusa On Phone To DSTv Zambia Service
Payment was made on this smartcard number 42851355901 from south Africa, but the payment does not show any money been credited to the same number here in Zambia. This has been happening for a long time now where payment made in south Africa fails to reflect on my account.

Reply
Customer care female
Ms. Darrity Kabwe CallsAug 11, 2018

Ms. Darrity Kabwe On Phone To DSTv Zambia Service
Kindly activate my account 4135245589 names Darrity Kabwe 0977885960 online payment of K350 was done on 06. 08. 18 via FNB account holder Regina Shikaputo Chungu, I have no receipt to this effect. I have been active from the day payment was done, but last night it went off and am not being assisted by the local call center.

Reply
Customer care male
Mr. Peter Bwalya CallsApr 26, 2018

Mr. Peter Bwalya On Phone To DSTv Zambia Service
I have subscribed for Dstv access for K100. 00 using zanaco xapit electronic mobile transaction, but the system has not been activated. My smart card number is 1020915127.

Reply
Customer care male
Mr. Christopher Simasiku CallsJul 28, 2017

Mr. Christopher Simasiku On Phone To DSTv Zambia Service
Paid through Barclays using mobile internet banking or xabit, on Thursday 27/07/17, but upto today 28th the service is not activated. Smart card number 4106176015.

Reply
Customer care female
Ms. M. Miti CallsNov 25, 2017

Ms. M. Miti On Phone To DSTv Zambia Service
I made my subscription payment on the 29th October, 2017. Today the 26/11/2017 my account has been closed. This is less than one month.

Reply
Customer care male
Mr. Jaulani Kelvin CallsNov 24, 2017

Mr. Jaulani Kelvin On Phone To DSTv Zambia Service
MY payment coudnt go through using MTN Mobile money. Amount rejected is K95. 00
0977760282
ICU 2020895227.

Reply
Customer care female
Ms. Namukolo CallsNov 18, 2017

Ms. Namukolo On Phone To DSTv Zambia Service
I paid for Access bouquet subscription using Zanaco, but to date since two months ago am only viewing znbc, kindly resolve this, customer number : 42888458702.

Reply
Customer care male
Mr. Aaron Muzenga CallsApr 06, 2018

Mr. Aaron Muzenga On Phone To DSTv Zambia Service
I am very much disappointed with the way you deal with us your clients. I logged a query on Wednesday about my purchase of a dstv HD Kit last week on a Friday. From then my account hasn't been created. Your agent claims there is no network. So I had forward my new subscribers for via email on Wednesday, but to date nothing has been done. Why.

Reply
Customer care male
Mr. Aaron Muzenga CallsApr 06, 2018

Mr. Aaron Muzenga On Phone To DSTv Zambia Service
I am very much disappointed with the way you deal with us your clients. I logged a query on Wednesday about my purchase of a dstv HH Kit last week on a Friday. From then my account hasn't been created. Your agent claims there is no network. So I had forward my new subscribers for via email on Wednesday, but to date nothing has been done. Why.

Reply
Customer care male
Mr. Niza Mambo CallsJul 04, 2017

Mr. Niza Mambo On Phone To DSTv Zambia Service
I paid for my dstv account number 40802321 yesterday, but you cut me out.

Reply
Customer care male
Mr. Davy Mwale 0966154935 CallsNov 17, 2017

Mr. Davy Mwale 0966154935 On Phone To DSTv Zambia Service
Good morning
i paid my subscription(K100. 00 cash on 30/10/17, through shoprite luanshya, it wasnt connected until i paid another subscription through kitwe branch dstv offices on 4/11/17 that's when it was connected. I want my other payment to be added to my account and upgrade my bouque.

Reply
Customer care male
Mr. Bwalya CallsNov 07, 2017

Mr. Bwalya On Phone To DSTv Zambia Service
I made a wrong payment on a different account number whats the forward if I want it to be reversed.

Reply
Customer care female
Ms. Susan CallsNov 20, 2018

Ms. Susan On Phone To DSTv Zambia Service
I HAVE UPGRADED TO GOTV MAX BUT STILL MOST OF THE CHANNELS ARE STILL BLOCKED, PLEASE HELP.

Reply
Customer care female
Ms. Susan CallsNov 20, 2018

Ms. Susan On Phone To DSTv Zambia Service
I have upgraded to GOTV MAX, but still some channels are locked, please help.

Reply
Customer care male
Mr. Chimwemwe Munthali CallsJul 30, 2018

Mr. Chimwemwe Munthali On Phone To DSTv Zambia Service
My dstv is supposed to be due on 4th July 2018, but to my surprise I have been disconnected today 30th July 2018. My smart card number is 1054431864. I am currently on full bouquet. Kindly rectify this. Regards,

Chimwemwe
0975041608.

Reply
Customer care male
Mr. Emmanuel Kannswe CallsJun 06, 2018

Mr. Emmanuel Kannswe On Phone To DSTv Zambia Service
My names are Emmanuel Kanswe, Account number 34784848. I write to request that my account balance be normalised. I subscribed for compact plus bouquet on eight January this year to run up to 13 August 2018. I did not know you were running a promotion and you upgrade the bouquet to premium. My account was running on premium bouquet without my consent until I was disconnected for insunfficient funds. Effort to get a solution from Lusaka call centre never materialise as all promises to call me back by a supervisor were not fulfilled. However, my account was reverted to compact plus. Kindly rectify the anomally.

Reply
Customer care male
Mr. Emmanuel Chaongopa CallsSep 08, 2016

Mr. Emmanuel Chaongopa On Phone To DSTv Zambia Service
I am spending a lot of money in services which I can get from you directly by phoning you your customer care desk, especially to do with error messages. Kindly, kindly please send me these contact numbers in Zambia as soon as possible. Surely I do not need your agents every time I have an issue in any of my sets that I HAVE dstv services. I will really appreciate. My regards,
Emmanuel.

Reply
Customer care male
Mr. Mukofu Athen CallsSep 07, 2016

Mr. Mukofu Athen On Phone To DSTv Zambia Service
The problem is i put a password for programs above 16 rating. Now the pin was blocked by one of my dependants after the numbers of trials finished. So we can not view all programs rate 16 and above. I have been trying your line +260211368300, but i cant go through. Why do not you put on your site even mobile numbers? My DStv number is 65815224. Please can you un block it for us today because we have good programs to view. Mukofu Athen , Zambia.

Reply
Customer care male
Mr. Winfred K. Khondowe CallsAug 26, 2016

Mr. Winfred K. Khondowe On Phone To DSTv Zambia Service
You have deactivated me, 49214025. Please send me signal as soon as possible.

Reply
Customer care user complaints