Ms. Usha Kapuria On Phone To Igl Delhi Service
Not able to submit permanent disconnection of png.
Mr. D.s. Goindi On Phone To Igl Delhi Service
I am customer of PNG and my bills are paid through auto pay. Till June the bills were paid, but from july 2020 bills were not paid I sent numerous mail to customer care, but no response I am senior citizen of 74 years and to remember the due date of payment I opted this facility But I am not getting any response of not initiating this. At present I am out of country and due to age and pandemic I am not allowed to travel. PLease let me know the reason of not initiating this auto pay My BP. NO 1000057671.
Mr. Rahul Yadav On Phone To Igl Delhi Service
I was living in dharuhera (REWARI). Your pump of IGL for vehicle cng gas is 5km away from there. First of all the closing timing of pump is not well for customer because at 6pm every one is releive from office and pump is closed and in the morning customer facing the problem of break down of electricity is regular and no arrangement of generator. So please resolve the problem. Regards
Rahul Yadav
9466179949.
Mr. Manoj Raghav On Phone To Igl Delhi Service
Sir
i book png pipeline gas connection at 19-7-17 to my home address KU-54 PITAM PURA DELHI my booking code is 4000530244 before 15 day your employee come my home and tell me that they will tomorrow and set up your gas connection, but no body come tomorrow and i also complaint four time in your helpline no, but your department not take any action please consider my complaint my phone number is 9999325627.
Mr. Rajesh Kathuria On Phone To Igl Delhi Service
I want to shift my gas pipeline because of construction. Please send your authorized person to check viability. Thanks.
Mr. Ashish Kishor On Phone To Igl Delhi Service
We had applied for a connection year 2013 at 5-Doctors Lane, Gole Market. New Delhi-110001. The concerned person has taken cheque for rupees 5000/- twice till day, but the cheque has not cleared from the bank all the documents have been submitted there is no response. The next door neighbour already have it for the passed six months. Our pipelines have been laid since three yrs, but their has been no supply and we are speaking Mr. Rajinder Kumar one of your officer dealing our matter is not responding to our calls and the documents have been submitted to him. Kindly look into a matter.
Mr. Rishu Johari On Phone To Igl Delhi Service
I am residing at Sapna Ghar Plot six B, Flat no 233, Dwarka sector 11 New Delhi 110075. We have gas pipe line there in our society we just need help to connect with our Gas burner. Rishu Johari
8395070100.
Mr. Sanjay Singh On Phone To Igl Delhi Service
what is the processor for making recharge card for Refilling gas in company office vehicles.
Mr. Anil On Phone To Igl Delhi Service
YOUR METER READER CLICKS THE METER READING OF KITCHEN GAS METER WITH HIS MOBILE PHONE. CLICKING OF PHONE NEAR GAS STOVE OR PETROL PUMP IS PROHIITED. WHEN ASKED HE SAYS WE HAVE BEEN GIVEN THIS App FOR METER READING, WE ARE HELPLESS. IT IS VERY DANGEROUS.
Mr. Anil On Phone To Igl Delhi Service
1. When we right a message to you the captcha does not allow.
2. How to take out duplicate bill from the website.
Mr. Anil Bhatia On Phone To Igl Delhi Service
None of the telephone numbers given for complaint receiving i. E. In-charge, nodal officer and appellate authority are attended. It seems their their staff has been instructed to keep the handset off the cradle.
Mr. Prem Chhabra On Phone To Igl Delhi Service
MY PNG connection has been disconnected since January 2016. I have made so many complaints, but they are in vain. Please explain why no action was taken on my complaints. My dues have been cleared. Prem Chhabra ,
C-27, New Moti Nagar,
New Delhi-110015
BP No. 4000271449
Ph. 9810710020.
Mr. Rajkishore Panigrahi On Phone To Igl Delhi Service
MY BP NO IS 5000018074, NAME-R. K. PANIGRAHI, F-8/431, SAGAR PRESIDENCY, SECTOR-50, NOIDA-201301. I PAID Rs. 510/- for last igl bill by smart pay of HDFC regalia card. KINDLY, SEND ME RECEIPT BOTH BY MAIL AND POST IMMEDIATELY. MY MAIL ID IS : panigrahi_crri@yahoo. Co. In
alternate e-mail ID is panigrahi. Dst@gmailcom
with regards,
R. K. Panigrahi.
Mr. Chakradhar Yadav On Phone To Igl Delhi Service
I have submitted demand draft No. 705537 dt. 2/8/2016 with all papers of Government Quarter No. 5/1, Sector one, M. B. Road, Pushp vihar, new Delhi 110017 for IGL connection. Many times I requested for connection to your customar care. But yet not been connected IGL in my house. Please give me urgently connection of IGL in 5/1, sec one, M. B. Road, pushp vihar
Thanking you,
Yours : Chakradhar Yadav Mob. No. 9968263924.
Mr. P Ndahiya On Phone To Igl Delhi Service
PNG line is fixe on back wall of my house no 26 Block -I pocket -04 Sector. 16 Rohini Delhi. I have to repair and rennovate my house. PLEASE SHIFT PIPES TO THE WALL. HOUSE NO 27 the actual user of PNG. Please note that no PNG is used at my house still the line is mounted on my waLLC
Regards
P N DAHIYA
9811534526.
Ms. Jitender Ahuja On Phone To Igl Delhi Service
my Bp No. Is 4000380911, and my lead number Is 800114990, user name is Mr. Jitender Ahuja . I have a very big issue. I submit my first cheque for new connection before six month. After some time they said cheque has bounced, in feburary i gave other cheque and i called up so many time, but your executive said we have no received any cheque, but on monday 4th july they said you have to give photo copy of last cheque and application. Now my cheque is clear. I just want to know when i will get new connection? now i am fedup.
Mr. Sanjay Kumar Taneja On Phone To Igl Delhi Service
Sir I have applied for a new connection lead number is 8800186471 and BP no as told by your executive on toll free number is 4000421119, all relevant documents and cheque of rupees 6000 was given one month back awaiting for connection. Pl help in getting the connection. Sanjay Kumar Taneja 9958222802.
Mr. Mohit Khurana On Phone To Igl Delhi Service
Hi,
I got this mail on 9th May 2016
Dear Customer,
Lead No. : 8800140155
Mobile No. : 9818294557
email ID : mohit@rootseducation.com
In reference to your request against lead No 8800140155 for new PNG connection at your premises, we would like to inform that documents has been verified and cheque against registration has been cleared from your Bank. Kindly note your BP no 4000392504 (Business Partner No) for future correspondence
but so far connection has not been installed or started when will it be done.
Ms. Hemlata Solanki On Phone To Igl Delhi Service
Mrs Hemlata Solanki my house number is 776 type 1govt flat in gulabi bagh. I have applied for new PNG connection my B. P. NO 4000308333 lead number 8800033261 I have paid rupees 1000 through cheque number 043599. I did not get PNG connection in my kitchen. Please intimate the status my application.
Ms. Jaya Babu On Phone To Igl Delhi Service
My BP No is 7000035295. I have received a bill of 2745. 75 INR. My only consumption for billing is 30 scm and the bill came for 30 75 scm. As per the IGL bill, The reading used for billing on 11. 02. 2016 is 526 (30 scm) and 12. 04. 2016 is 601(75 scm). However, the actual reading on 12. 04. 2016 is 526 because we didn’t use Gas after 11. 02. 2016 reading. Please find attached herewith photo copy of Meter Reading for create new bill as per attached meter reading. Thanking you, SincerelyJaya Babu Mob No. 9958076989.
Ms. Arti On Phone To Igl Delhi Service
Dear Sir/Madam, I Arti Sharma trying to get modification bill of Ms Pushpa Mittal my employer from last ten days, but not getting any positive response i have tried all of your head office numbers and only getting reminder regarding payment. If i am not getting bill how can i make payment. Please look into the matter on priority basis. Kindly send bill on urgent basis @ coordinator1@hitechpulses.comB. P No is 4000085043RegardsArti Sharma.
Mr. Mohammed Hussain On Phone To Igl Delhi Service
Dear Sir/Madam I applied for new gas connection on 19 Mar' 2016 vide BP No. 1000192507, but not yet any response from your side received. Request do the needful for early providing of new connection in quarter No. 281 Sector - seven Pusha Vihar MB Road New Delhi.
Mr. S.k Gupta On Phone To Igl Delhi Service
Hello Sir/Madam, This is to bring to your kind notice that instead of calling customer care many times, No one responded. My complaint is regarding the Bill payment at IGL. I paid the bill of rupees 1918. 92 dated as on 23. 3. 2016 by online payment against BP No: 4000258380 from ICICI Bank with Transaction Reference No: FHMP4374764037. After this online payment I am getting several reminders to pay the bill. Request you to kindly resolve the issue as payment has already been paid. Attaching the receipt for your early reference. Thanks, RegardsS. K Gupta9013134200.
Ms. Tapsi Debnath On Phone To Igl Delhi Service
My bp number is 4000351327 address 40/72 c are park, but others building owners are not allowed for igl pipe install in this building now please refund my deposit Rs. 6000/-as soon as possible. I tried many times your customer care, but there in no response.
Mr. Gaurav Kumar On Phone To Igl Delhi Service
I have initiated the online refund process on 14-August-2015 and got confirmation from the customer care around 20-aug-2015 that my documents has been received. As per them the maximum time to get the refund is two months. But that doesn't happen. I have resubmitted my documents for the refund of my security deposit on 29-Dec-2015 by hand to R. K. Puram main office. But till now there is no update on the refund. Then i visited the R. K. Puram office again on 17-feb-2016 as well and they are saying that your refund will come on the first week on March, but till now there is no update on this.
Ms. Deepali Gupta W/o Rajesh Gupta On Phone To Igl Delhi Service
Sir
My complaint is regarding charging of bill again. I got my invoice number 100014251072 dt. 2/12/2015 in which i was asked to pay the previous bill amount (Rs. 507. 74) which i had already paid thru Axis bank cheque no 263743. I lodged a complaint in your customer care and got a complaint number 9900107294. I sent an e-mail also and got an assurance of resolving the issue soon. But now today i got a message again to pay the added bill of Rs. 962. I tried to contact your executives the whole day, but no-one attended the call. Please give me the detail of my bill. I am trying to attach my passbook photo which clearly shows that the said amount (508/-) has been debited from my account into IGL account, but your system is not accepting. Please do the needful at the earliest possible. I am very tensed on this issue. Today also i have e-mailed my request and passbook photo on your customer care
Rajesh Gupta
BP number is4000086319
mobile:9810360759.
Mr. Amar Singh Rawat On Phone To Igl Delhi Service
My BP number Is 7000095592. My PNG service was started in Oct-2015. But till date I have no received any bill and also request to please send meter reader also, no any meter reader came till date. I have mailed the grievance to the customer care cell many time and today i. E 12/02/02016 also again compaint number No 9900152143. But nothing as been done so far. Kindly resolve my issue at the earliest. Treat it urgent basis. Regards
Amar Singh Rawat
53, Ist Floor, Shiv Shakti Vihar, Sahibabad,
District- Ghaziabad (U. P)
contact number 9818489258.
Ms. Sonali Soni On Phone To Igl Delhi Service
Dear Sir/Madam,
I am a resident of Mayur Vihar Phase one and my BP number Is 1000061707. The meter and the pipe have been installed at my residence however the PNG supply has not started. I have tried calling at the customer care numbers several times, but have not been able to get through. Kindly look into the matter at the earliest. Thank you
Sonali
B-34 Manu Apartments
Mayur Vihar Phase 1
Delhi -110091.
Mr. Rajesh Mohite On Phone To Igl Delhi Service
Dear Sir/Madam our Business partner No. 1000157087 our meter is running fast. Current consumption is approx, 300 units previously our units used to be approx 30-35. Please check immediately the our meter installed in our premises. Our quarter number 193, Sector number three Pushp vihar, New Delhi-110017. Rajesh Mohite .
Mr. Shashi Godiyal On Phone To Igl Delhi Service
Please note that i am Shashi Godiyal bp no-5000007264 mobile 9871144719 noida i wrote many time through email to igl customer care due to registered my e mail ID sachidanandgodiyal@gmail.com regarding bill amount, but till date customer care numbert registered my e mail please i do not know what is the png bill amount of my December 2015 so i requested to you registered my e mail and sen the bill dec2015 in my e mail as soon as possible.
Ms. Shagufta Nasreen Bhat On Phone To Igl Delhi Service
My BP number Is 4000303575. My PNG service was started in August 2015. I have received bill of two cycles so far. I have submitted the screen shot of meter reading on the number provided. But, both the are estimated bills which is much more than the actual consumption. I have mailed the grievance to the customer care cell along with the screen shots of meter reading also and requested to provide revised bills. But nothing as been done so far. Kindly resolve my issue at the earliest. RegardsShagufta Nasreen Bhat Contact number 9868742241B-II/38 UDAP Colony Nehru NagarNew Delhic.
Mr. Prem Pancholi On Phone To Igl Delhi Service
Old portal login details will not work. The registration for the new login is not accepting the detail filled by me, why so happening, I have to pay my bill on line before the due date. Your helplines are so busy that no one could not get the call matured easily, Let me know the solution for this problem.
Mr. Mukesh On Phone To Igl Delhi Service
All phone are ringing or engage, but no body picks up, continuously puttin gon hold. This is very irritating. If some one in urgency than what he will do. Is this the service you are giving. I suggest to shut down all your nos. I request concern person to look inot this and streamline the process.
Mr. Manoj Kumar Tripathi On Phone To Igl Delhi Service
Dear Sir/Madam, I am very sorry to say that presently customer care services of your organization have become very poor. It is amazing. Your new developed website for making payments is not responding at all. A link was sent to me through mail on 28 September, 2015, but it could not be opened. I send the information via mail on 28 September, 2015, but it was not replied to me till date. Moreover, No body is responding on any Customer Care Numbers. I have tried so many times. I am shocked to see such poor services first time in so many years. In charge Complaint Receiving Cell, Nodal Officer and Appellate Authority all are not responding at given Telephone numbers i. E. 46074806, 46074811 and 46074801 respectively. I hope some needful will be done in near future.
Ms. Urmila Barua On Phone To Igl Delhi Service
Dear Sir/ Madam, This is my second complain since 3rd. Oct. My name is Mrs. Urmila Barua , residents of 162-B, Pocket-A2, Mayur Vihar, Phase-III, Delhi-110096. I have complained to relocate the gas pipe line in front my above said flat as I am doing face lifting of my flat. The work has all ready started there for you are requested to relocate supply line at the earliest because the pipe line work has slowed down. Your prompt action shall be highly appreciated. Thanking You, Urmila Barua , 9899925478.
Mr. S C Pandey On Phone To Igl Delhi Service
I, s c pandey m. no. 9868124784, b p no. 1000056820, r/o 240 b pocket c mayur vihar ii delhi 91. requested for modification of my line on 26-09-2015. i have been informed that i g l engineer will visit on 03-10-2015 but till date no body visited my residence. there fore it is once again requested to visit my residence immediately and give the estimate and shift the line. s c pandey 9868124784.
Mr. Abhishek On Phone To Igl Delhi Service
The attitude of IGL customer service is same or rather worst then what MTNL use to offer in 90's. In 2015, they are offering the worst customer experience and i am amazed to see them having Facebook page etc. HATS OFFI suggest people who haven't yet taken their connection to stay away and rather look for conventional approach or go for latest induction systems. My billing dispute remain unresolved even after one year of follow up and eventually they even disconnected my connection rather resolving the matter.
Ms. V.s.anjali Devi On Phone To Igl Delhi Service
For Making online payment, I am unable to login to IGL. I always used to login and make the payment online and now getting failed. I tried customer care number last three days and could not talk anyone, as there seems to be no option for. Could you please give me the correct number I can talk on get a replay. My Mobile No is 9868878072, 9990552698 and my Email ID is tradhakrishnann@gmail.com and BP No. 4000335363, Name V. S. Anjali Devi.
Mr. Rajvir On Phone To Igl Delhi Service
Dear concern, my name is Rajvir , my BP N;:7000057520this month I received bill 862/- Aprox. I have paid bill on 19/09/15 through HDFC credit card. Payment was deducted in my account. But as on 28/09/15 still its not updated. And I have seen into my IGL online account. There is no payment details. Please help me asp. Thanking youRajvir Contact number 7838565492BP number is7000057520.
Mr. K. Haridasan On Phone To Igl Delhi Service
For making online payment, I am unable to login to IGL. I always used to login and make the payment online and now getting failed. I tried customer care number many times and could not talk to anyone, as there seems to be no option for. Could you please give me the correct number I can talk on and get a reply. My mobile number Is 9868559593. K. Haridasan B. P. No. 4000142039.
Mr. Vinod Sharma On Phone To Igl Delhi Service
Dear Concern, I have face a lots of problem related to our PNG connection in our premises (home), i have applied connection date at 12/11/2013, but till date. I have not use your services and lots of people use PNG services in our society many time give you complaint by written in your office and phone, but no one tack action as on date. I am sending you photograph near by my home which people(home) use a services please see and support. (BPNO) is 4000254586 for the domestic PNG connectionRegards Vinod Sharma Fc-113 GF shivaji Enclave RajorigardenNew Delhi-110027 0-9540029509.
Mr. Gulshan Gulati On Phone To Igl Delhi Service
Complaint many times, regarding wrong bill generated. meter reading as on 30. 06. 15 was 649 but bill generated as meter reading 675. meter reading also submitted via whatsup but still bill has not been corrected. reading boy also misbehaved with daughter at home at the time of reading and he intentionally noted wrong meter reading just to harass us. please look into the matter and generate correct bill. see the bill history, since inception, never got a bill for more than rs. 700/-. i am not going to pay the wrong bill. so please correct the bill so that i can deposit the genuine bill. and also take action against the boy who note down the wrong bill. how can he harass the customer? matter is very serious. please take immediate action. waiting for your call. my telephone no. is 9811398899. regards, hoping an early action.
Mr. Naveen Kumar On Phone To Igl Delhi Service
Dear TeamI had issued a gas connection on 04 Aug2013 and no bill was issued to me for about nine months despite his repeated requests. Then I received an inflated bill of hefty amount of Rs. 8340/- for Nine months. The complainant approached the office of the IGL in written several times with a request to rectify the faulty bill and also to set right the fast moving meter. Subsequently on 09. 5. 14, the complainant made a written complaint through registered A. D. But despite his several requestsTotal nine month bill amount is a 8, 340. 23 INR for Total 237 SCM.complaint MKT20141612994, MKT20141616511, MKT20141747217, MKT20141707638 MKT20141747222, MKT20141632405, MKT20141616511Naveen @ 9891005321.
Mr. Binoj Pv On Phone To Igl Delhi Service
Sir l have received a bill of Rs. 6787 and is very shocking because I never crossed the limits, and you can search my previous bills and find the truth, but according to meter the bill is correct, but how it happened please help us to find out the problem at the earliest.
Mr. Anil Kumar Kapoor On Phone To Igl Delhi Service
B. P. No. 7000011961. Recd. Estimate Inv. 1000010881454 for 58 days for 20. 39 SCM charged in L-slab, another Estimate Inv. 1000011387375 for 71 daysfor 22. 62 scm in L-slab and paid. Today recd. Actual Retail Inv. 100011857312 for 57 days for 61. 99 scm. Charging 34 scm in L-slab and remaining 27. 99 scm in H-slab as if I have consumed huge 61. 99 scm in just 57 days. SIR, consider all three invoices Estimate and Retail simultaneaously for entire period from 9. 8. 14 to 10. 2. 15 i. E. Total 186 days. According to your regulations 36 scm png for 60 days is charged in L-slab and by calculating so the units for 186 days in L-slab comes to 111. six scm and only 14. four scm to be charged in H-slab wheareas you have charged 27. 992 scm in H-slab. Pl credit the difference amount of Rs. 291. 54(27. 992scm-14. four scm) to my next invoice. please Note estimated invoices are always adjusted at the time of making actual consumption invoices.
Mr. Brijender Kumar Bansal On Phone To Igl Delhi Service
Dear sir/madam, My Account number is 7000063099. I have given my last payment on 13. 9. 2014. Same reading bill receive on 08. 1. 2015. Current bill received on 26. 02. 2015 and the reading of this bill is wrong, my current meter reading is 00162021 so please give me the correct bill according to last six months slabeattached meter photoMy complaint number is MKT20151878285Thanks and Regards, Brijander Bansal, 09811360744.
Mr. Raju On Phone To Igl Delhi Service
I applied for new connection on 04. 02. 2015 for my Govt. Provided Accommodation. At the time of depositing papers at Head office, R. K Puram, informed that, I can the call within three days. Still no information. I am trying through the Toll Free number.
Ms. Neelam Gupta On Phone To Igl Delhi Service
I am getting estimated bills (BP number is 1000071071) since April 2014 onwards, partially due to our absence from Delhi and at times from home when you rep. Visits house for collecting meter reading. Shall be grateful, if the app. Date and time for next visit is indicated so that we make it sure to be at home or any other alternative procedure/ or I can send you the present meter reading for settlement. Kindly advise accordingly/ what is to be done best. Hope to hear soonest possible. ThanksNeelam Gupta 07/02/2015.
Ms. Rani Malkani On Phone To Igl Delhi Service
I am Rani Malkani. I applied for PNG connection on 25. 07 2014. My Mobile number is 9818825080. I was provided BP number 4000302011 on dated 11-10- 2014. I was contacting your local office at Anand Prabhat for help, but of no use. Already ninety days period is over, but i have not been contacted by any one from your office. Please provide me domestic pipeline connection. Smt. Rani Malkani20/48, Old Rajinder Nagar New Delhi-110060.
Mr. Sanjeev Rathi On Phone To Igl Delhi Service
Dear sir/Madam, I am from Pratap Vihar Ghaziabad, recently I purchased a IGL connection, but due to root problem, my BPNO is 7000082605, the installation was not done. Actually they dig the pit on the wrong side, so installation was not done, so now how this problem will be resolved. Thanks.