Gtbank Customer Care Phone Number

Phone Number of Gtbank is +234 700 48266 6328, 01-4480740-9 .
GTBank stands for Guaranty Trust Bank Plc. is a financial company that was established on 17th of January 1990 as a limited liability company with the aim of providing commercial and banking services to the citizens of the Nigeria, but it was officially started in February 1991. With the growth of the bank, it became public limited company in the year 1996. GTBank is publicly traded on London Stock Exchange and Deutsche Borse. It is one of the largest and profitable banks around the country. The company has headquarters in Victoria Island, Lagos, Nigeria.
Valuable Contact Number of Gtbank for All General Support
Phone: +234 700 48266 6328
Additional Contact Number for Support
Phone: 01-4480740-9

GTBank Business Segments


GTBank operates service through five segments namely-Corporate Banking, Commercial Banking, Public Sector, Retail Banking and SME Banking. The bank has a large network of over 201 branch offices and 291 ATMs throughout the Nigeria. With the passage of time, Guaranty Trust Bank Plc. expanded business in the countries of the United Kingdom, Sierra Leone, Ghana, Gambia, Uganda and Rwanda. According to 2013 records, the bank has more than 5000 employees.

GTBank Services


GTBank provides a wide range of banking and financial solutions regarding retail, commercial, savings, loans, fixed deposits and corporate banking. In addition to this, the bank also offers online and mobile banking to the subscribers. The bank has been rewarded with the Nigerian Stock Exchange President’s Merit award, Best Bank in Mobile Banking award and Most IT Driven Bank award.


Gtbank Address


The address of Gtbank is 635 Akin Adesola, Victoria Island, Lagos State, Nigeria.

Gtbank Email Address


The email address of Gtbank is cardservices@gtbank.com.

Gtbank Website


The Website of Gtbank is www.gtbank.com.

Gtbank Customer Support Service Phone Number


The customer support phone number of Gtbank is +234 700 48266 6328, 01-4480740-9 (Click phone number to call).



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The postal and official address, email address and phone number (helpline) of Gtbank Service Center and Gtbank customer care number is given below. The helpline of Gtbank customer care number may or may not be toll free.

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Gtbank Phone Number Customer Service

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Gtbank Source of Knowledge


investing.businessweek.com/research/stocks/snapshot/snapshot.asp?ticker=guaranty:nl
www.bloomberg.com/quote/guaranty:nl
www.linkedin.com/company/gtbank
gtbank.com/help-centre
en.wikipedia.org/wiki/guaranty_trust_bank
www.gtbank.com

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Gtbank Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Salaudeen Muhammed Adisa CallsDec 13, 2018

Mr. Salaudeen Muhammed Adisa On Phone To Gtbank Service
Good afternoon. I made a mistake by transferring money into another account, please how can I retrieve the money transferred.

Reply
Customer care male
Mr. Ibrahim Husaini CallsJul 09, 2018

Mr. Ibrahim Husaini On Phone To Gtbank Service
Please, i need my statement of account, because there is a problem that am going to tackle it now, i will loss, you will loss without that statement, send now please.

Reply
Customer care female
Ms. Evelyn Ngoli CallsMar 27, 2018

Ms. Evelyn Ngoli On Phone To Gtbank Service
Good morning,
Am Evelyn and i have an account with GT. My GSM number is 08023100195. I tried to register online for a live connect program and i was to pay $20, i used my GT card and the equivalent in Naira was about 7000, but the transaction was not completed that i could not use my card because its naira account and am a little confused and want clarity as i still want to do the transaction.

Reply
Customer care male
Mr. Shobande Daniel Ibukun CallsMay 29, 2017

Mr. Shobande Daniel Ibukun On Phone To Gtbank Service
A friend made a transfer of 5, 700 from zenith bank 29th May 2017 at 10:19pm. The transaction was successful, but I haven't gotten any credit alert yet and I checked my balance, the cash is not in yet. My account number is 0150457995.

Reply
Customer care female
Ms. Boluwatife Irewunmi CallsJun 23, 2018

Ms. Boluwatife Irewunmi On Phone To Gtbank Service
I bought data of 500 naira about some minutes ago and I was debited 700 naira.

Reply
Customer care female
Ms. Jane Nnadi CallsMay 17, 2017

Ms. Jane Nnadi On Phone To Gtbank Service
My name is. Telephone number 08023635909. Lodged in a cheque at Commercial Road Apapa. At 11:13Am and up till now my account have not been credited. Please I need them to credit my account as we have an important issue to solve in my office.

Reply
Customer care male
Mr. Ajibade CallsOct 20, 2017

Mr. Ajibade On Phone To Gtbank Service
I have a very serious issue you Gtb, A sum of 5000 was transfer from bet9ja to my Gtb account and the money has never show in my account. I only received an alert of 5000 and my balance did not increase. I mean my balance suppose to bee 5019. 08, but its now 19. 08. Please kindly do something about this. Here are my account details below. Acct/Name: Ajibade ADESEYI ABDUL
Acct/No: 0035230035.

Reply
Customer care male
Mr. Aderogba Dare Joshua CallsOct 06, 2017

Mr. Aderogba Dare Joshua On Phone To Gtbank Service
I transffered a sum of 7, 000 to an UBA account which name is Godpower Samuel Obinna. I was debited immediately, but till now he hasn't been credited whats wrong post the transaction now please.

Reply
Customer care male
Mr. Timothy Edet CallsNov 07, 2018

Mr. Timothy Edet On Phone To Gtbank Service
Good morning,
I made a transfer of 35, 000 on Saturday 3rd November using *737* to a first bank account 3068606968, my account was debited, but the account I transferred to was not credited till date and no refund was made to me. My account number is 0020993886 and my phone number is 08035304322. Second compliant, on Monday 5th I used my ATM card to make a withdrawal from a zenith bank ATM machine, the 8000 I requested for was not given and my account was debited no reversal till date, please help sort these out. Thanks.

Reply
Customer care male
Mr. John Orimisan CallsMay 21, 2018

Mr. John Orimisan On Phone To Gtbank Service
John Orimisan (08165383672) is my name from Lagos, Ikeja local government area,
i am requesting for a reverse of two thousand naira 2, 000 for cardless transaction performed by me on saturday 6th may 2018, time:7:38 as i was informed my reference code wont be valid after twenty four hours and i think reverse should done immediately. Thanks

John Orimisan
08165383672.

Reply
Customer care female
Ms. Tomilola Sofela CallsOct 26, 2018

Ms. Tomilola Sofela On Phone To Gtbank Service
My name is Tomilola Sofela , account number 0049926500. I've received text of disturbing withdrawal from account that I didn't make. I'm currently in UK, but I didnot make any online transaction, but got a message. Attached is a pic of the withdrawals. Please kindly reply with valid explanation. Thank you.

Reply
Customer care male
Mr. Nwigbo Peter Chibike CallsMay 14, 2018

I Nwigbo Peter Chibike (3197429017)AN FCMB CUSTOMER TRANSFERED 12000 TO Gtbank (0176429121) BY 3:35pm AND I WAS DEBITED BUT THE ABOVE BENEFICIAL ACCUONT HOLDER CLAIMED NOT TO HAVE RECEIVED IT UP TILL NOW. PLEASE I'LL BE GRATEFULL IF GIVEN FEEDBACK. FROM YOU THAT THE MONEY WAS RECEIVED. THANKS SINCERELY.

Reply
Customer care male
Mr. Adebodun Toheebadeniyi CallsMay 12, 2018

Good morning my name is ADEBODUN TOHEEB ADENIYI I mistakenly recharge 4000 naira instead of transfer to another Gtbank account and I have been complaining to the customer service I want you to refund the money back into my account my account number is 0163483776 and my phone number is 08131676896.

Reply
Customer care male
Mr. JefferyFes CallsMay 11, 2018

Mr. JefferyFes On Phone To Gtbank Service
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Reply
Customer care female
Ms. Kehinde Nofisat Oluwapelumi CallsDec 29, 2017

Ms. Kehinde Nofisat Oluwapelumi On Phone To Gtbank Service
Good afternoon, I recharge online day before yesterday and I didn't see the airtime, today also I trasfered money to someone and they didn't posy it, please I want to know what's going on. Thanks.

Reply
Customer care female
Ms. Olajumoke CallsSep 27, 2018

HI Good afternoon
my name is otemuyiwa olajumoe joyce
i have an account with Gtbank and ive not used it for a while now, please i want to confirm if the account is still active?.

Reply
Customer care male
Mr. Babatunde Abdulquadri Opeyemi CallsApr 26, 2018

Mr. Babatunde Abdulquadri Opeyemi On Phone To Gtbank Service
Good evening
I want to withdraw 4000naira this evening, but unfortunately the ATM said insufficient funds and I left, immediate I saw a debit alert that the 4000 has been withdrawn.

Reply
Customer care male
Mr. Cape Integrated Services Ltd CallsDec 12, 2017

Mr. Cape Integrated Services Ltd On Phone To Gtbank Service
Why was my account got restricted from withdrawing money without my knowledge?.

Reply
Customer care male
Mr. Odulaja Akinwunmi CallsSep 19, 2018

Mr. Odulaja Akinwunmi On Phone To Gtbank Service
Pls kindly look in my account 0003282895 I did a transfer with *737* to multichoice 1900 for subscrition since 16th of this months about 11pm and its as not reflected according to multichoice pls, kindly use good office to treat it ASAP. This is the 3rd mail am sending to this effect if nothing is done by the end of today you will hear from my lawyer cos multichoice keep telling my is founded or you reverse my 1900.

Reply
Customer care male
Mr. Olorunyemi Bidemi John CallsSep 17, 2018

Mr. Olorunyemi Bidemi John On Phone To Gtbank Service
Hello,

My name is bidemi and am having issues receiving money transferred from an eco bank account. Am a little worried because the person has sent it since 3, 30pm today. Would appreciate if my requested is processed.

Reply
Customer care male
Mr. Odulaja Akinwunmi CallsSep 17, 2018

Mr. Odulaja Akinwunmi On Phone To Gtbank Service
Pls kindly look in my account 0003282895 I did a transfer with *737* to multichoice 1900 for subscrition since last night at about 11pm and its as not reflected according to multichoice pls, kindly use good office to treat it ASAP.

Reply
Customer care male
Mr. Akande Mahruf CallsSep 11, 2018

Mr. Akande Mahruf On Phone To Gtbank Service
I can not log in to my internet banking account.

Reply
Customer care male
Mr. Anas Halliru CallsNov 28, 2017

Mr. Anas Halliru On Phone To Gtbank Service
My complain is that i wanted to register an online banking, but since it wasn't registered i do not know why.

Reply
Customer care male
Mr. Oyewola Femi Oluadediean CallsNov 20, 2017

Mr. Oyewola Femi Oluadediean On Phone To Gtbank Service
100 was deducted to fund my bet9ja account, but no money appear in my bet9ja account. Please refund my money. My account number is 0159207643
Name is Oyewola Femi Adediran.

Reply
Customer care female
Ms. Priscilla Nze CallsApr 16, 2018

Ms. Priscilla Nze On Phone To Gtbank Service
Good morning my daughter by name Nze Promise Chidima opened students account when a staff from one of your branches came to their school, she has been given account number and now she needed to commence using the account as she has gone to higher school in Owerri, when she got to your branch over there her information was brought out and it was discovered that her name instead of Chidima they captured Chioma and they told her that only from the branch where it was opened that the change can be made. Please we need your assistance.

Reply
Customer care female
Ms. Winifred Demian-aluya CallsJul 25, 2018

Ms. Winifred Demian-aluya On Phone To Gtbank Service
Dear Team,

please I noticed there was a transaction on my account of N368 equivalent of $1. I want to report this as I did not authorize this transaction. Please this is urgent as this may repeat itself. Thank you.

Reply
Customer care female
Ms. Chinaka Fabian Agbak CallsAug 27, 2018

I didn't carry out this transaction on my Gtbank Current Account Number 0021813176. Pls my Account has been compromised. GeNS Transaction Alert Debit: 6,603.00 . AGBAKOLOM CHINAKA FABIAN

Reply
Customer care male
Mr. Abubakar Ibrahim Mazangari CallsJun 16, 2018

Dear sir
I use stanbci IBTC bank ATM machine @kasuwan baci Kaduna state on 14/6/2018 time 07:24am, which 5000 was debited. From my account. Number 0125985087 Gtbank, I was debited, but no cash out of the machine, my telephone number 08063939619, please if you can help me out to rectify my complain
Best regards
Abubakar Ibrahim Mazangari .

Reply
Customer care female
Ms. Florence Onuabuchi CallsMay 04, 2018

Please I transferred 10, 000 from Fedelity ATM Saka Tinubu, Victoria Island, to Samsudeen-Balogun Olorunsola Acoount number 0115619815 Gtbank from my account Florence Onuabuchi Account no 0164422664 Gtbank and this is not credited to the recipient. Please treat as a matter of urgency. Thanks.

Reply
Customer care male
Mr. Aiyenigba Babatunde Moses CallsApr 19, 2018

Mr. Aiyenigba Babatunde Moses On Phone To Gtbank Service
Pls I can not use 737 again for airtime recharge bicos the card type is not highlighting on my phone.

Reply
Customer care male
Mr. Goodnews CallsSep 11, 2016

Mr. Goodnews On Phone To Gtbank Service
Hello GT bank, my account name is Goodnews Philip Ogheneta. But I want you to recover or check my account number for me for I misplaced it. Thank you.

Reply
Customer care male
Mr. Narayanan CallsAug 25, 2016

Mr. Narayanan On Phone To Gtbank Service
Hii, this is Narayan Here from India representing from Narayanan consultancy, Bangalore India. I would like to suggest me whether the payment has been made for the business transaction by my client in Nigeria. Can you help me on that? He has sent me the payment slip. Just want to verify it. Please do the needful. Thank you.

Reply
Customer care male
Mr. Alimi Taofeek Kolawole CallsAug 02, 2016

Mr. Alimi Taofeek Kolawole On Phone To Gtbank Service
Good morning Sir, my name is Alimi Taofeek with account No. 0139299127. I was informed through my e-mail yesterday with the message that my card had been debited with Ten thousand naira for a transaction of a web purchase from one NOSLINK VENTURES. I have to state that this is untrue, i have neither had any transaction nor buy any web from this so called company. I have never heard nor known this so-called company before. I am pleading for your help to save me because of this my hard-earned money. I have lodged this complaints through Gtb facebook yesterday, but no response till now.

Reply
Gtbank Customer Service Care Phone Number 250154
Mr. Ahmed Usman CallsJan 04, 2016

Mr. Ahmed Usman On Phone To Gtbank Service
Good day I made a withdrawal from an ATM on the 2nd of this month at a diiferent Bank using my gtb card, but on unfortunately my account was debited without actually being paid and that transaction has not been revised and am presently out of kano. My phone number is 08039668744.

Gtbank Phone Number Customer Care Service
Reply
Customer care female
Ms. okon esther omon CallsNov 25, 2015

Ms. okon esther omon On Phone To Gtbank Service
Please my B V M is not working

Reply
Gtbank Customer Service Care Phone Number 241308
Mr. Adesunloye Daniel O. CallsOct 08, 2015

Mr. Adesunloye Daniel O. On Phone To Gtbank Service
I have an account, but it haven't been active for some time now. Wanna know if it haven't been blocked so that I can continue with it. This are my Account details: Name- Adeseunloye Daniel O. Account number is0139299938.

Reply
Gtbank Customer Service Care Phone Number 239171
Ms. Opeyemi Oluseyi Amogbonjaye CallsSep 22, 2015

I want to open a current account with Gtbank. I am in The Gambia. My names are Opeyemi Oluseyi Amogbonjaye . Can you open the account for me. What are the requirement.

Reply
Customer care female
Ms. Lawal Omolara Suliat CallsSep 14, 2015

Ms. Lawal Omolara Suliat On Phone To Gtbank Service
I need Alert through my Email Address, because am unable to receive message through my mobile number.

Reply
Customer care male
Mr. Ipaye CallsAug 25, 2015

Mr. Ipaye On Phone To Gtbank Service
Good afternoon my name is Ipaye kereem ajibade passport no A04669605 i am from Nigeria, but currently living in south Africa before i leave Nigeria i have a account with GTB BANK Nigeria, but i lift two years i like to no if my account is still operating and i like to no if i can pay into my account from south Africa my account number is 0012597432 thanks.

Reply
Customer care female
Ms. Onyeneke Amarachi Andrea CallsJun 29, 2015

Ms. Onyeneke Amarachi Andrea On Phone To Gtbank Service
Am out of the country and can not get the BVN done so what do I do, and I want my account details please.

Reply
Customer care male
Mr. Abdullahi Aliyu Abdussalam CallsJun 02, 2015

Mr. Abdullahi Aliyu Abdussalam On Phone To Gtbank Service
I buy Mtn of 4000 and 1000, but no alert my money is removed.

Reply
Customer care male
Mr. Leon Chux CallsMay 31, 2015

Mr. Leon Chux On Phone To Gtbank Service
I've tried loading credit from my Sim card. The amount is removed from my account, but it doesn't enter my phone.

Reply
Customer care male
Mr. Alarapon Damilola Tolulope CallsMay 28, 2015

Mr. Alarapon Damilola Tolulope On Phone To Gtbank Service
Money was deducted in my account for no reasons.

Reply
Customer care female
Ms. Rufai Abolanle Kafayat CallsMay 26, 2015

Ms. Rufai Abolanle Kafayat On Phone To Gtbank Service
I used my ATM card at Stanbic IBTC at Idumota, trying to withdraw money, but the money rolled, but i didn't see and i tried it the second time and the money came out, but i was debited twice sir. I need you to help me reverse the money. I hope you find the above in order why i remain at your disposal for any further clarifications.

Reply
Gtbank Customer Service Care Phone Number 228371
Ms. Akpan Mandu Anietie CallsMay 18, 2015

I recharged my line with my Gtbank account N200 twice last night, only N200 was credited two my number and N400 was debited from my Gtbank account.

Reply
Customer care female
Ms. Temiloluwa CallsMay 14, 2015

Ms. Temiloluwa On Phone To Gtbank Service
I am unable to get through to a customer care personnel. The ATM card to my account (0151887926) was stolen a few minutes ago. I request that the card be blocked immediately.

Reply
Customer care male
Mr. Garba Hassah CallsJun 02, 2014

Mr. Garba Hassah On Phone To Gtbank Service
I receive an alert of salary after the loan deduction the balance i have is 43 plus instead of 48 plus.

Reply
Customer care user complaints