Tim Italy Customer Service Phone Number

Phone Number of Tim Italy is 39 06 39 00 21 58 .
TIM stands for Telecom Italia Mobile, is a privately held mobile telecommunications services company that was formed in the year 1995. The company has headquarters in Milan, Italy. TIM operates as a part of Telecom Italia which is a public company, providing telecommunications services with its subsidiaries namely- Olivetti, TIM, Telecom Italia San Marino, TIM Brasil and Telecom Italia Media.
TIM offers voice, data, and Internet services to the residential and business customers across it operations. It is one of the largest operators of GSM, UMTS and LTE networks in Italy. On the other hand, the company also operates HSPA and EDGE networks across the country. Telecom Italia Mobile mainly serves in Italy and Brazil. It operates in Brasil through its subsidiary company 'Tele Celular Sul Participaçoes S.A. (Brazil)'. TIM is the leading provider of mobile telecommunications services in Italy, serving more than 10 million subscriber.
Valuable Contact Number for All General Support of Tim Italy
Phone: 39 06 39 00 21 58
Valuable Contact Number for European Customers
Phone: +393399119
Valuable Contact Number for Canadian or United States Customers
Phone: 011 39 3399119119

Getting In Touch With Tim Italy


Customers, particular from Virginia are recommended to interact with care representatives when facing any complexities. The enterprise is frequent in resolving queries of customers and provides intellectual information regarding services and facilities through the following given numbers:
  • For Europe Customers: Call (+393399119)
  • For United States Customers: Call 011 39 3399119
  • Find Nearest Service Center: Visit www.telecomitalia.com/tit/en/footer/mobile.html

Portfolio of Tim Italy


Tim Italy is responsible for customizing anticipation of customers with uninterpreted cellular network and internet amenities. Tim Italy is vast in rendering a platform of telecom amenities and provides strong connectivity of 4G network to manage business activities online. However, the enterprise is exceptionally known for exclusive amenities such as:
  • Low Call Tariff
  • High Speed Internet
  • Broadband Plans
  • Wi-Fi
  • Cellular Network
  • Digital Cable



Tim Italy Address


The address of Tim Italy is Via P de Francisci 152, Rome, RM 00165, Italy.

Tim Italy Website


The Website of Tim Italy is www.tim.it.

Tim Italy Customer Support Service Phone Number


The customer support phone number of Tim Italy is 39 06 39 00 21 58 (Click phone number to call).



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Tim Italy Phone Number Customer Service

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Tim Italy Source of Knowledge


www.referenceforbusiness.com/history2/29/telecom-italia-mobile-s-p-a.html
en.wikipedia.org/wiki/telecom_italia_mobile
investing.businessweek.com/research/stocks/snapshot/snapshot.asp?ticker=tit:im
www.tim.it/home
www.corba.org/industries/telecoms/tim.html
investing.businessweek.com/research/stocks/private/snapshot.asp?privcapid=2864339
www.tim.it

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Tim Italy Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. David Palmer CallsApr 18, 2019

Mr. David Palmer On Phone To Tim Italy Service
Hi, I am travelling to Italy soon and plan to purchase the Tim Tourist offer. Is it better to purchase the offer online before arriving in Italy or at a Tim store in Italy?.

Reply
Customer care female
Ms. Rivera Bustos CallsJul 05, 2018

Ms. Rivera Bustos On Phone To Tim Italy Service
I loaded online credit on this no 3314000537 was confirmed, but till now no credit. L did yesterday.

Reply
Customer care male
Mr. Ming Chung CallsMay 16, 2017

Mr. Ming Chung On Phone To Tim Italy Service
I would like to re-activate my phone number:
331-1234110.

Reply
Customer care male
Mr. Ashley Florence CallsSep 22, 2017

Mr. Ashley Florence On Phone To Tim Italy Service
I have been getting bills from tim italia for the house phone since January 16th, but we have had no service from you since then as the snow brought the telephone line down. I have written to tim italia and emailed lots of times, but with no reply, please can you help sort this out. Thank you
This is getting rediculous as we have NO access to a telephone with TimItalia and you expect us still to pay for the service. A Florence.

Reply
Customer care male
Mr. Whuang CallsSep 11, 2017

Mr. Whuang On Phone To Tim Italy Service
My daughter bought a TIM SIM in Italy on her iPhone, with phone number +39-334-3461169. She said it worked for a first six also hours and then can only receive calls, but cannot make calls or use any data connection. Can you help fix the problem?.

Reply
Customer care male
Mr. John Leone CallsAug 11, 2017

Mr. John Leone On Phone To Tim Italy Service
11:09:303337838751: What is going on? I just put ten euros recharge YESTERDAY, and now it's 3. 28? This is crazy
11:09:34Servizio Clienti 119: Attendi, ti stiamo mettendo in contatto con un operatore
11:11:20Servizio Clienti 119: un attimo di attesa sto verificando sui nostri sistemi, grazie
11:12:013337838751: 12:22:113337838751: I will recharge today for 1p euros. The new ten euro per month for 400 min free calls in Italy and one gigabit Internet will begin today for 28 days. Correct? 12:22:31Servizio Clienti 119: Yes, as I said before. Thank you. -12:22:113337838751: I will recharge today for ten euros. The new ten euro per month for 400 min free calls in Italy and one gigabit Internet will begin today for 28 days. Correct? 12:22:31Servizio Clienti 119: Yes, as I said before. Thank you. Hello?
Is anyone there?
WHat is going on?
Where are you?
I just put ten euros recharge YESTERDAY, and now it's 3. 28?
Please acknowledge your presence.

Reply
Customer care male
Mr. Eke Benjamine CallsJul 23, 2017

Mr. Eke Benjamine On Phone To Tim Italy Service
I was approached late year by one i supposed was an agent of Tim, with a 25. 90euro vat included four weeks tim ADSL forever offer. But i just found out through customer service that i was tricked by the agent. She gave Tim smart that is very expensive for me, and it's of no use for me. I just need ADSL just for internet, i do not make calls or watch. Please what can i do for i can afford the expensive Tim smart monthly bills? My telephone number is 3886582116.

Reply
Customer care male
Mr. Duke Pham CallsSep 04, 2018

Mr. Duke Pham On Phone To Tim Italy Service
I bought a SIM card in Milan at TIM store on 8/31/18 for 32. 89 EU. My number is 393669725392, to my understanding it was suppose to be unlimited calls in Italy and 10GB of data and 500 minutes for international- per sales person. However, after one day of use, the next day, there was no more data to use and unable to call international. We also unable to contact customer service due to no English speaking customer service I am very disappointed with the service and will make sure that noone else will experience the same problem with this service.

Reply
Customer care male
Mr. David Newman CallsSep 01, 2018

I purchased a TIM Tourist SIM in Australia for 30 euros. Voucher stated this could be picked up at any Tim store. Tried to pick up at Tim store Grandate Centro Commerciale and was told that they coulld not provide the SIM card. I am now in Bellagio and am very annoyed that I cannot find where to acquire my SIM card. I feel that t have been defrauded by Tim Italy

Where can I obtain my tourist SIM card without further hassle. Obviously I don’t have mobile access, but my email is dcnewman@ozemail.com. Au. Please help
Thank you. David Newman .

Reply
Customer care male
Mr. Alexander Romo CallsJun 22, 2016

Mr. Alexander Romo On Phone To Tim Italy Service
Hello,

I live in Gricignano Di Aversa (Napoli) and I'm having issue with my internet box. The internet does not work at all. My phone number is 348-375-4216. Thanks in advanced for your assistance. Alex.

Reply
Customer care male
Mr. Orasteanu Ionut CallsJun 12, 2016

Mr. Orasteanu Ionut On Phone To Tim Italy Service
Ciao, ho ricaricare on-line con carta di credito Mastercard xxxx xxxx xxxx 5297 nome Orasteanu Ionut , numero di conto 3347173891 mila con 25 + 30 euro e ho bisogno di attivare internet TIM SPECIALE VOCE + DATI 15 €/4 sett. Il denaro è stato ritirato dal conto bancario, ma il saldo del conto di TIM è -3 €. Si prega di verificare e darmi una risposta per e-mail oionut_ 2000@ yahoo.com

Hello, I recharge online with credit card master card xxxx xxxx xxxx 5297 name Orasteanu Ionut , account number 3347173891 with 25+30 euro and i need to activate internet TIM SPECIAL VOCE+DATI
15 €/4 sett. Money was withdrawn from the bank account, but the account balance of TIM is -3€. Please check and give me one answer by email oionut_ 2000@ yahoo.com.

Reply
Customer care male
Mr. Mariano Fioretti CallsMay 25, 2016

Mr. Mariano Fioretti On Phone To Tim Italy Service
Buon Giorno
Il Porto SMTP 587 oh il Porto 25 non funzionano. Il POP3 con il Porto 110 invece funziona perfetamente. Oh provato anche il Porto 465, ma anche questo non funziona. Esiste un altro Porto che posso dobrare al posto del 587 oh il 25?
Mi potrebbe aiutare con il mio problema?
Grazie per la sua risposta. Cordiali saluti
Mariano Fioretti .

Reply
Customer care male
Mr. Luo Jiaxuan CallsMay 10, 2016

Mr. Luo Jiaxuan On Phone To Tim Italy Service
Hi, I am a customer of TIM who is currently in Barcelona. I am unable to activate my TVPASSPROMO package nor send SMS to 40916 despite having 12 euros of credit. My number is 331 8997377. A quick reply will be greatly appreciated. Jiaxuan.

Reply
Customer care male
Mr. William Buttemer CallsApr 11, 2016

Mr. William Buttemer On Phone To Tim Italy Service
Please contact me regarding being overcharged 160 Euros on my TIM mobile account.

Reply
Customer care male
Mr. Sushanta Nag CallsApr 11, 2016

Mr. Sushanta Nag On Phone To Tim Italy Service
Hi, i have taken a new connect from airport yesterday and the number is 3318911692. The number is not yet activated. Please help this is urgent.

Reply
Customer care female
Ms. Sukriti Tandon CallsMar 28, 2016

Ms. Sukriti Tandon On Phone To Tim Italy Service
Just got the recharge of this month yesterday. And have already ended my 1giga internet. When i did not even use that much of internet. And this is the third time this is happening in three months. Please look into the matter. Please provide me with some giga to navigate the internet.

Reply
Customer care male
Mr. Muhammad Sajid CallsMar 24, 2016

Mr. Muhammad Sajid On Phone To Tim Italy Service
Ciao signore, io sono Tim Italia del cliente, e io uso Tim Sim ultimi tre anni, ora questa volta sono in Svezia, prima dell'arrivo in Svezia mi ricarica di five carte di euro, ma ora questa volta il mio conto -114, 42 €, perchè. Questo è un non buon servizio, questo è un imbroglio, si prega di rimuovere questo credito -114, 42 €.

Reply
Customer care male
Mr. Adrian Bond CallsMar 04, 2016

Mr. Adrian Bond On Phone To Tim Italy Service
My telephone number in Italy is 032330761, this is a holiday home only partially occupied each year. I left t Italy in Oct last year and returned for one week on 23 Feb on my return I found two parcels from Tim one with a new modem and one with some sky equipment. At the same time I received Feb bill and found I had been billed for different services from normal and double the cost of my monthly bill. I have not ordered these nor the services either on line, by phone numberr have I given anyone permission to order these services for me. Repeated calls to 187 have produced only promises of being called back in 48 hours these calls have been made by my Italian friend as I do not speak the language. My bank account has been debited by SKY on your instructions and I have instigated a recall for this. I have also stopped any future payments to you until this is sorted out, the equipment sent is not been used.

Reply
Tim Italy Customer Service Care Phone Number 253043
Mr. Peter Francis CallsFeb 01, 2016

Mr. Peter Francis On Phone To Tim Italy Service
HelloI have a contract with TIM. My full names are: Peter Wesley Francis (PW Francis)My cellphone number is: 331 5292136The last payment of €80 was made on seven or 13 January 2016, I have two dates on the receipt. But the problem is I cannot make any outgoing calls, receive any incoming calls, or send SMS messages. Please can you help. Peter.

Reply
Tim Italy Customer Service Care Phone Number 243417
Mr. Antu Panengadan Ouseph CallsOct 31, 2015

Mr. Antu Panengadan Ouseph On Phone To Tim Italy Service
Respected Sir, I have a complaint about your service. I have taken internet option (TIM number 3342168578) for one year. I paid 149 euro, for ten GB Internet for each month. But you have activated one service without my consent and you have taken five euro each on the days of 23/10/15 and 30/10/15, so that I lost ten Euro. I am a Roman Catholic priest from India and studying here. I do not have any income to pay for these things. I am very poor. Please do have mercy on me. Please avoid all the unnecessary options )I want only ten GB internet). And please be kind enough to pay back the money that you have taken without my consent. Hope that you will do the best. With HopeAntu.

Reply
Customer care male
Mr. C Stace CallsOct 27, 2015

Mr. C Stace On Phone To Tim Italy Service
I want to deactivated the loSai Tim and Chiama Ora services as of now. I have tried many times to call the number 40920 as instructed - it is not active 119 and 40916 are also no help at all. My mobile number is:3348394165Please acknowledge receipt and deactivated services as requested. Thank you. C Stace .

Reply
Customer care male
Mr. Tuffour Eric CallsSep 24, 2015

Mr. Tuffour Eric On Phone To Tim Italy Service
My internet is running slow too much please I need help on that 3349872142 is my number.

Reply
Customer care male
Mr. Tolstoy CallsSep 20, 2015

Mr. Tolstoy On Phone To Tim Italy Service
The caller ID is not revealed for my Incoming and outgoing calls. Both incoming and outgoing calls show as unknown. Kindly, help me in this regard. My TIM number is 3347732524. Thanking you in advance. Tolstoy .

Reply
Customer care male
Mr. Michel Johnstone CallsAug 23, 2015

Mr. Michel Johnstone On Phone To Tim Italy Service
Hello TimIt is quite difficult to contact you as I would like to get help regarding access to my MyTim (119 area clienti) which is blocked. Which phone number should I use to get help please? And is there an English language help line?My Tim number is 339 2561 409Thank you Michael.

Reply
Customer care male
Mr. Shawn Fraser CallsAug 06, 2015

Dear Tim Italy, Password RequestI am located in South Africa. I purchased a 4G Wi-Fi Modem in Sorrento while on Travels. My problem is that when putting in my local South African SIM Card the modem requests a "Password". I did not get a password when purchasing the Modem and request your assistance and support with a default password. All my literature does not indicate a password and is in Italian. SSID:TIM_MF90_W75DWiFi Key:31164503 - NMU: 767484MAC: 9CA9E4D2E75D - IMEI: 359734031164503 - Z140819A3Many thanks your assistance - ShawnEMail: shawn@growthtrading. Co. Za.

Reply
Tim Italy Customer Service Care Phone Number 228178
Mr. Sujoy Kundu CallsMay 15, 2015

Mr. Sujoy Kundu On Phone To Tim Italy Service
My Tim Number is 39 3311644464, I was trying to recharge the mobile by on line from TIM site. In that i encountered with error saying recharge was not successful. But still it deducted the money from bank account. I tried to recharge 20 Euro twice. Kindly let me know when shall i get back my money from the account. Thanks in advance. Sujoy Kundu

Reply
Customer care female
Ms. Noy CallsFeb 26, 2015

Ms. Noy On Phone To Tim Italy Service
---------- Forwarded message ----------From: Noy Cornflake cornflakeNoy@gmail.com Date: Wed, Feb 25, 2015 at 10:01 PMSubject: cancellation of the internet in VeniceTo: webactivities@telecomitalia.comMy name is Noy baskin, i lived in Venice in Strada nova 3829 cannaregio last year ago, and had a web in apartment on my name, I'm not in the apartment in Venice. For 8-month and i am not an Italian citizen. I was a tourist and when I left the apartment the owner of the flat told me to leave the web and he will cancel the internet and told me he will pay for it. After a eight months that i am not living in Italy I was discover that he didn't cancel it and did not pay, Please turn it off and cancel it instantly, for any questions please contact with claudio: fclay@libero.Thank you, Noy.

Reply
Customer care male
Mr. Sethran CallsFeb 26, 2015

Mr. Sethran On Phone To Tim Italy Service
I called at 10pm to ask how i can retrieve my password to recharge internet. I was asked to call back after 8am. I am disappointed about the delay because I am a tourist and do not have time to waste.

Reply
Customer care female
Ms. Julianna Szabolcs CallsFeb 17, 2015

Ms. Julianna Szabolcs On Phone To Tim Italy Service
I paid 20 euros and it was taken out of my credit card, but the credit was not updated in my telephone. I stopped at the TIM store in Florence and they refuse to provide me with the credit stating I should call my bank. However the bank tells me it was already taken out of my account. What should I do? I am a student and I feel taken advantage of my money for the month just disappeared.

Reply
Customer care male
Mr. Prashant CallsJun 23, 2014

Mr. Prashant On Phone To Tim Italy Service
I have rechargedd my mobile number :3382593692 for euro six using my credit card.
I have been charged on my card, but the credit was not updated on my mobile number.
Please advise whom to contact as i am in India now and i have done recharging through online.

Reply
Customer care male
Mr. Abed CallsJul 28, 2013

Mr. Abed On Phone To Tim Italy Service
Hi i am using tim from may 2013. Last three days i am facing one problem that my balance is going decresing without saying anything to me. it's a stupid thing that what are done by tim. If this problem is going on, then i have to stop the service from Tim. As a student, it's not possible for me to carry on. So it's my highly request to please stop this kind of service and give back my money which is taken by Tim.My number is: 3335451007
thank you.

Reply
Customer care female
Ms. JUDY Howison CallsJul 06, 2013

Ms. JUDY Howison On Phone To Tim Italy Service
We are unable to connect to the internet via USB after having used TIM prepaid since 14/01/2013 and renewed contracts accordingly. Tried to call all customer service numbers and send SMS, but no response. I need an email address to write to them

Reply
Customer care female
Ms. SHAO WEI CallsJun 08, 2013

Ms. SHAO WEI On Phone To Tim Italy Service
Hello I get Obscenity calls from a couple of numbers
+39 4422547
+39 3206636105
+39 3887748520
+39 3898278721
THESE ARE THE NUMBERS WHICH KEEP ON GIVING CALLS AND I TRIED TO GET HELP FROM THE SERVICE PROVIDER, but NON COULD HELP ME WITH IT.. IF YOU COULD PLEASE HELP ME WITH TIS ISSUE IT WOULD BE GREAT.. IF NOT I WILL HAVE TO CHANGE MY SERVICE PROVIDER SOON..
my email ID would be mousthapha@gmail.com
KINDEST REGARDS
SHAO WEI

Reply
Customer care user complaints