Ms. Marytoner On Phone To Thomas Cook Airline Service
When trying to book flights and adding the bundle package it is not allowing the savings in the bundle.
Mr. John Keeping On Phone To Thomas Cook Airline Service
Dear Sir,
We recently booked our flights for 2014 to and from Heraklion on Booking Reference K7MIJW. The total cost of this was £618.96.
However, the original summary for this showed a total cost of £612.96. Further, if one repeats the exercise now, exactly the same difference occurs between "Summary" and "Booking" total costs. When booking, the charge (adding £6) seems to occur on selecting the required seats with the "bundle" facility.
Why is this? Are we missing something here, as it has never occurred with previous bookings over many years? If we have been overcharged, please arrange a refund of the difference.
Previous booking was RDS52R (2013)
Thanks.
Yours faithfully
Ms. Brigitte Marsh On Phone To Thomas Cook Airline Service
On 28.09.2013 we are flying to Antalya with TCX2538. We are returning on 12.10.2013 with PC1691. At the time we booked, we thought this was also FlyThomasCook. We now can not find this arrival nor which airline this PC belongs to. Can you please advise.
e-mail address: brigittemarsh@talktalk.net
Ms. Sheila Gabriel On Phone To Thomas Cook Airline Service
Please can you tell me I have booked a flight to Turkey reference icnjnh for 25th September one way I now have a hospital appointment for 23rd October and require a return flight around 21 22nd is it possiible to arrange a return flight. I would appreciate it if you could inform me . Many thanks in anticipation Sheila Gabriel shegab4@gmail.com
Ms. kavlak On Phone To Thomas Cook Airline Service
TO allcustomercarenumbers.net
I wish to remove my complaint from this website. It was posted in error. I keep clicking on the 'contact me' link and privacy policy for this website, but there is no connection to anything.
Please remove my complaint posted below and all my details.
Thank-you
M Kavlak
Ms. minever kavlak On Phone To Thomas Cook Airline Service
Dear Sir or Madam,
ref H46I3P
Despite several attempts, I have not been able to contact you by telephone to discuss the matter and hope you will respond to my email. Live chat keep refering me to the unanswered telephone (08448798880) and thomas cook send me back to fly thomascook,same number.I had no choice, but to accept the flight change as I need to fly to Turkey to visit a sick relative . However as a result of this significant change, my husband and I will have one day and night less abroad. I should have been returning on September 14th, but am now returning on September 13th.
I understand from your booking conditions and recent EU directives that compensation is payable for such changes. Please inform me of how much compensation you will be giving to my husband and myself for the
shortened trip.
I will be flying out on August 29th and returning September 13th.
I look forward to hear from you.
Regards
Minever and Cahit Kavl