Samsung South Korea Customer Service Phone Number

Phone Number of Samsung South Korea is +82-2-2255-0114 .
Samsung Group is an international multi-business company that operates in the business sectors of manufacturing of electronics and other equipment, advertising, finance, hospitality, retailing, healthcare, construction, education, information and communications technology.

The group consists of various subsidiary companies, among them few largest are Samsung Electronics, Samsung Fire & Marine Insurance, Samsung Life Insurance, Samsung SDS, Samsung Heavy Industries, Samsung C&T and Samsung Techwin and others. Samsung Group manufactures a broad line of consumer electronics, electronic components, precision instruments, medical equipment, Energy and telecom equipment. Samsung Electronics Co., is the prominent subsidiary company of the Samsung Group. Samsung Electronics produces a complete range of consumer electronics, telecom equipment and home appliances including Mobile phones, televisions, smartphones, refrigerators, laptops, washing machines, air conditioners, ipad samsung, digital cameras, printers and much more.

Samsung is one of the best selling electronic brands in the world. On the other hand, It also provides entertainment, medical and financial services worldwide. The company has global headquarters in Samsung Town, Seoul, South Korea. It was incorporated in 1938 under the leadership of Lee Byung-chul. Samsung Group is one of the world's largest and leading conglomerate companies measured by Revenue and employees. It had approximately 427,000 employees globally and revenue of US$ 327 billion in the year 2013. Samsung group also sponsors several national sports clubs and teams like football, basketball and other. It is one of the major sponsors of Premier League football club Chelsea.


Samsung South Korea Address


The address of Samsung South Korea is 1320-10, Seocho 2-dong, Seocho-gu Seoul 137-857, South Korea.

Samsung South Korea Website


The Website of Samsung South Korea is www.samsung.com.

Samsung South Korea Customer Support Service Phone Number


The customer support phone number of Samsung South Korea is +82-2-2255-0114 (Click phone number to call).



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Samsung South Korea Phone Number Customer Service

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Samsung South Korea Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Elvira Mazhenova CallsFeb 13, 2024

Ms. Elvira Mazhenova On Phone To Samsung South Korea Service
This new year, my husband presented me a Samsung S23Ultra. Recently i put my phone on the hood. However, he slipped and fell on the kitchen table, sideways on the fork lying on the table. I was sure that the new Gorilla Glass Victus two is practically immortal and nothing could happen, besides, the phone was in a protective coating. But it turned out that the display is broken, and this is already affecting the image of colors on my phone. Unfortunately, the service center of our country is not ready to meet the customer halfway. They told me that this breakdown is solely my problem and fault. And glass repair will cost 1/3 of the cost of the new phone, which costs $1200. It's a pity, because when you buy such an advertised product, you rely on its quality. I would like to ask you not to talk in ads for Samsung phones about the strength of Gorilla Glass, its endurance and so on. Because this is not true and thousands of Samsung fans may suffer and become victims of deceptive advertising.

Reply
Customer care male
Mr. Alexey CallsFeb 12, 2024

Mr. Alexey On Phone To Samsung South Korea Service
Hello. Please tell me about the Samsung ww70ag5s21 washing machine, I recently purchased it and the drum beats strongly on the spin mode. I loaded the laundry both full and incomplete, but the situation does not change. Tell me what this might be related to. Thanks. 89533044502.

Reply
Customer care male
Mr. Alexey CallsFeb 12, 2024

Mr. Alexey On Phone To Samsung South Korea Service
Hello. Please tell me about the Samsung ww70ag5s21 washing machine, I recently purchased it and the drum beats strongly on the spin mode. I loaded the laundry both full and incomplete, but the situation does not change. Tell me what this might be related to. Thanks.

Reply
Customer care male
Mr. James Schuhs CallsFeb 05, 2024

Mr. James Schuhs On Phone To Samsung South Korea Service
My kimchee refrigerator did not arrive on time. Neither Samsung or delivery partner (RXO) can tell me if the order has shipped or where my order is in the whole process. How can they not know where it is?.

Reply
Customer care male
Mr. Mikhail Zhuk CallsMar 20, 2023

Mr. Mikhail Zhuk On Phone To Samsung South Korea Service
Hello. I'm a customer of your product sumsung S22 ultra, I've recently dropped my phone and came to customer service here in Russia and it turns out that the display (green) is not available in Russia at all how can I resolve this problem? If not to much trouble I can be reached at whatsapp at +7917 425-62-92.

Reply
Customer care male
Mr. Tarik Fathi CallsDec 10, 2020

Mr. Tarik Fathi On Phone To Samsung South Korea Service
I am having a lot problems getting spare parts for my split duct air conditioner model number DC36 BTVA. I need an air filter. Local vendors in Saudi Arabia are do not have them and just ignore your request. It has been six months when I requested the parts and no response. I need the air filter and I no problem ordering them direct otherwise I need to replace all the AC units. I have 17 units.

Reply
Customer care male
Mr. Mina Rizk CallsDec 18, 2019

Mr. Mina Rizk On Phone To Samsung South Korea Service
Compliant Against Samsung Egypt
I bought a Samsung mobile M30S on 6/12/2019 and used the device for two days only and the device overhears in a call that does not exceed five minutes and overheats very high if use games less than ten minutes
I contacted Samsung egypt and they informed me that the device should delivered to the Samsung service center to check the overheats issue
I delivered the device on 10/12/2019 to Samsung service center and asked to return the device and get back my money till now no response
I contacted the company more than once without any response, every time informed me they waiting the management feedback. Thanks
Mina Rizk
cell phone 01222327340.

Reply
Customer care male
Mr. Muhammed CallsNov 19, 2019

Mr. Muhammed On Phone To Samsung South Korea Service
Hello
i’m Mohamed Fahmy from Egypt
I want you to know that Samsung Egypt is a bad example for you they are irresponsible and don’t appreciate the human and material conditions of the human being and i ask you to address them to examine my complaint with humanistic look and to change the refrigerator with a different model from my refrigerator
Thanks in advance.

Reply
Samsung South Korea Customer Service Care Phone Number 332052
Ms. Burcin Sari CallsNov 04, 2019

Ms. Burcin Sari On Phone To Samsung South Korea Service
The screen of Samsung Galaxy S9+ 64GB mobile phone that I puechased at 28. 09. 2018 often has screen shading and heating problems. Samsung's authorized service department, under the warranty, three times a year, replaced some parts end repaired the phone, bur couldn't solve the problem. )please find the related enclosed files), the problem still continues. I asked the authorized service to apply procedure, to refund the product and return price to me, but they refused. I rely on the understanding of Samsung Customer satisfaction, and ask you to help me with my request. PS: I have added picture files, I'm not sure you received them. Please inform me if any lack of information,

Regards

Burcin Sari .

Samsung South Korea Phone Number Customer Care Service
Reply
Customer care male
Mr. Khaled El Sakka CallsApr 13, 2019

Mr. Khaled El Sakka On Phone To Samsung South Korea Service
Dear Samsung Team,

I am writing to inform you if the disgraceful customer experience I have been going through with your office in Alexandria, Egypt locates in Roshdy, Syria Street. Over two months ago I sent my mobile for repair as the screen was damaged, and was advised with a particular fee. On going to the branch to inquire about updates, I was informed that the fee would increase to about double the original amount I was told and that the mobile’s back and screen need to be changed. The customer service rep deliberately broke the mobile’s back and would not acknowledge his mistake As you know the back includes a serial number which is unique to each mobile. Since then I have been tossed back and forth between unprofessional customer service reps with no solution till date. Appreciate your kind intervention. Thanks
From: Khaled El Sakka
Investment Manager-Arab Dairy Company
Tel number is +201001695804.

Reply
Customer care male
Mr. Binod Choudhury CallsApr 11, 2019

Mr. Binod Choudhury On Phone To Samsung South Korea Service
Number did not connect. My number is +91 98400 71318 / 739739 9999. I have just sent you a mail with my complaint.

Reply
Customer care male
Mr. Binod Choudhury CallsApr 11, 2019

Mr. Binod Choudhury On Phone To Samsung South Korea Service
I have bought a S9+ about seven months. My phone number is +91 98400 71318 and 73973 99999 )two chips). This phone has been giving several problems. For example incoming calls, when I try to accept, many times, the phone does not respond inspite of repeatedly pressing the button. Number of unread SMS does not appear on the home screen, most of the times. As a result, i am unable to know and read these messages promptly. Similarly, the Whats app also does not show unread message, not the emails. Some times, video being played from whatsapp, does not stop inspite of pushing the button- arrow changes, but video continues in sound. I am a director in GIMPEX PVT LTD Chennai, with international business and always buy top end phones. I can seldom afford this kind of problems. Your Indian people are not responding properly. Pl assist me in getting a replacement phone as this phone is still under warranty. I do not want any repairs etc. Warm regards,
Binod Choudhury .

Reply
Customer care male
Mr. Erdem CallsFeb 08, 2019

Mr. Erdem On Phone To Samsung South Korea Service
I am writing Turkey (Mersin ctiy)

pls note i have sent mobile phohe (seri number 324260092469768) to the technic service to repair its screen is blackkout. But when they delivered it to me, it was completly corrupt
they informed me they did not opet the phones screen, but i controlled it thye opened ant it doesnt never work. I have called to customer service (mrs begum) they did not help me Samsung authorized service that name BDH is so bed service and they do not say true issues
pls help me about this issue you can see the other infos of my phones is as below

8801643044237
seri number : J7 PR 354260092469768.

Reply
Customer care male
Mr. Mohammed Selim CallsMar 17, 2018

Mr. Mohammed Selim On Phone To Samsung South Korea Service
I would like to give you my experience as loyal customer from long time ago the first thing i did preparing for my marriage i decided to buy Samsung TV Curved UHD 55 inch, i visited Samsung store here in Cairo, Egypt, the sales man suggested TV curved and assured that it will be a value added, when i asked him to transport the TV he refused and insist that you can transported by your car assuring rigid and well protected, when i went home we open the TV we found a big dark area in the screen, i called the call center and advised that it's an internal crack in the screen, and it would cost me 11k to get it fixed so i went to warehouse and the manager said we can not take any screen bigger than 32 inch as it can be broken and advised that this kind of screen specially the curved one needs a special shipping condition,
i hope we can find a solution to gain our trust in a big company again, i trust your judgment
Contacts:
Mohammed Selim : +201000705071.

Reply
Customer care male
Mr. Omiros Vlsamis CallsMay 16, 2017

Mr. Omiros Vlsamis On Phone To Samsung South Korea Service
Dear Sir/Madam,
On 23 Feb. 2017 I bought a Galaxy J5 2016 single SIM, which from the first moment had a problem in 3G(only) operation. On all calls the line is cut. After three months and three visits at the service the problem remains. The problem was also found by technicians of the Customer Service Center. In the latest communication with them they are asking me to carry the device to the service for one more time and perform a TEST (myself) with the technicians in order to find out the problem ALREADY BEEN FOUND and keep the device there for unknown period I would also like to mention that I have been waiting for the Galaxy S8, but after the bad experience I had I do not think I would buy it. Please contact me as soon as possible to help solve my problem. Thanks in advance. Yours Sincerely
Omiros Valsamis.

Reply
Customer care female
Ms. Hina Zain CallsFeb 09, 2018

Ms. Hina Zain On Phone To Samsung South Korea Service
I bought a refrigerator last June. It is still under warranty. For the last two weeks the cooling was less so I contacted the Samsung customer service in Karachi. Someone came for a visit and after that there is no response. I’m very disappointed. Imagine living without a refrigerator for two weeks. Please look into this matter. Thank you.

Reply
Customer care male
Mr. Hesham Samir CallsJan 11, 2018

Mr. Hesham Samir On Phone To Samsung South Korea Service
My mobile number is 002-01111111156 )Egypt). I have bought Samsung Mobile Note eight from Etisalaat and while purchasing the mobile i was informed that Note eight would automatically get a VIP services. I contacted I2 who is guaranteeing the mobile two days ago to ask them to fix my screen. They were very unhelpful and they mentioned that i should have registered on their website. I mentioned that this was not told to me before and i should get the VIP service based on the day of my purchase. I am a Samsung user as well as all my family. I should not be treated this way; especially, when buying an expensive device. I was promised that on the next day someone will call me to fix the issue; unfortunately, no one approach me till now. I see this very offensive even when i offered to pay partial price of the device repair despite that i do not see a point in registering my name as there is no cost addition for the VIP service.

Reply
Customer care male
Mr. Alemayehu Emiru CallsAug 13, 2018

Mr. Alemayehu Emiru On Phone To Samsung South Korea Service
Good day/ good afternoon;
how are you doing gentlemen over there?
my name is Alemayehu and very recently I bought one Curved TV from Thailand and i need to buy replacement LED screen being the original one is broken. As of 18/8/18 i have a chance to visit S. Korea and want to pick it direct from there.

Reply
Customer care male
Mr. Sanjay Lad CallsAug 13, 2017

Mr. Sanjay Lad On Phone To Samsung South Korea Service
Dear Sir
We parchase Samsung color TV April 2015. After few momth screen show red. We clain through insurance. But now again TV screen show red again. Kindly take appropiate action. TV details : Model 29772, Product KDL-42W800
Mobile Number : +919820104156.

Reply
Customer care male
Mr. Ali Haydar Malaki CallsAug 01, 2017

Mr. Ali Haydar Malaki On Phone To Samsung South Korea Service
Hi
please see the attached letter I put the full text of the complaint there.

Reply
Customer care female
Ms. Florina Candin CallsApr 10, 2018

Ms. Florina Candin On Phone To Samsung South Korea Service
Dear sirs,
My name is Florina Candin , Bucharest, Romania. I am one of your biggest fan of your label and, from 15 years, all my TV's, air conditioned appliances, refrigerator's, smart phones are Samsung. On April 2015, I made a loan for five years and I bought a Smart TV. From one weak, unfortunately, the colors were lost and I am very disappointed. Sorry because I disturbed you with this, but my problem is if I can have trust anymore in your label. Best regards,
Florina Candin

tel. +40723553730.

Reply
Customer care male
Mr. T.a.p. Krishnan CallsJun 16, 2015

Mr. T.a.p. Krishnan On Phone To Samsung South Korea Service
Sub: My representation to Samsung India- Problems in Split AC. I invite your attention to defects in the Samsung SPLIT AC purchased six yrs back in India which was giving continuous problem right from the beginning. I represented to Samsung India about various problems faced by me which I felt was due to a manufacturing defect. I had to replace gas twice within warranty period, the compressor also failed within warranty period. Even after compressor was replaced FOC, it failed again just outside the warranty period. I had to spend lots of money for servicing the AC each time such as gas filling, labor charges and others. Samsung India has not given a fair hearing and I have now done repair on my own spending almost half the AC cost for repair. Samsung India has taken this light in the way they responded. I would like to know if Samsung HQ would step in else I would be constrained to seek remedy through a consumer forum for the monies spent and for the mental agony undergone.

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Customer care user complaints