PLDT Customer Service Phone Number

Phone Number of PLDT is +63 8888-171 / +63 (2) 840-1864 .
PLDT stands for Philippine Long Distance Telephone, is the Philippines based leading provider of telecommunications services like cellular telephony, fixed-line telephony, information technology, satellite communications and broadcast media. PLDT's common stock is listed on the Philippine Stock Exchange under 'TEL' and New York stock exchange under 'PHI'. The company was founded in 1928 and is headquartered in Makati City, Philippines. PLDT is the parent company of the Cignal Digital TV, Connectivity Unlimited Resource Enterprise, Inc., Nation Broadcasting Corporation, Smart Communications, ABC Development Corporation, Digital Paradise, SPi Global etc.

Investor Contacts Of PLDT


Customer who want to get the details regarding investor services, can contact to the officials of PLDT at:
Telephone: (632)816-8024

Media Contacts Of PLDT


For details related to Media, press holders can connect to the officials of PLDT by using the below mentioned number:
Telephone: 632) 816-8684
Telephone: +63 (2) 840-1864
Email: media@pldt.com.ph

Directory Assistance Contact Of PLDT


For assistance related directory of PLDT, feel free to call at:
Telephone: 187

General Queries Contacts Of PLDT


For general information related PLDT services, customers can contact to the representatives through the given number:
Telephone: 8888-171 to 173
Telephone: +63 8888-171
Telephone: +63 (2) 840-1864

Enterprise Customers contact Detail of PLDT


To know about PLDT, enterpize customers can connect to the officials through the given email:
Email: pldtalpha@pldt.com.ph


PLDT Address


The address of PLDT is Ramon Cojuangco Building, Makati Avenue, corner Ayala Avenue, Legaspi Village, Makati City, Metro Manila, Philippines.

PLDT Email Address


The email address of PLDT is customercare@pldt.com.

PLDT Website


The Website of PLDT is www.pldt.com.

PLDT Customer Support Service Phone Number


The customer support phone number of PLDT is +63 8888-171 / +63 (2) 840-1864 (Click phone number to call).



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The postal and official address, email address and phone number (helpline) of PLDT Service Center and PLDT customer service phone number is given below. The helpline of PLDT customer service phone number may or may not be toll free.

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PLDT Phone Number Customer Service

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PLDT Source of Knowledge


www.pldt.com/about-us/contact-us
www.pldt.com/investor-relations/shareholder-information
www.pldt.com

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PLDT Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Fo2 Leidy Danica R Arcega CallsJul 06, 2018

Ms. Fo2 Leidy Danica R Arcega On Phone To PLDT Service
Good day sir/maam, I just would like to report our HOTLINE NUMBER 837-07-40 AND 837-44-96 of Bureau of Fire Protection, Taguig City Central Fire Station. Our Landline has no or without DIAL Tone as of yesterday. We are looking forward for early repair of it the soonest possible because it is primarily used for calling any fire incident in our areas of responsibility. Thank you.

Reply
Customer care male
Mr. Samuel P. Pamaylaon CallsJul 05, 2018

Mr. Samuel P. Pamaylaon On Phone To PLDT Service
Good afternoon i just want to know my new Service Reference Number I'm Samuel P. Pamaylaon brod band user. Thanks.

Reply
Customer care female
Ms. Dra. Dorothy A Gardiner CallsJun 18, 2017

Ms. Dra. Dorothy A Gardiner On Phone To PLDT Service
By the way my telephone is 0495621516, but the voice only gets as far as 04956215. Apparently, your customer servise representative does not understand the power of the pen.

Reply
Customer care female
Ms. Dra. Dorothy A Gardiner CallsJun 18, 2017

Ms. Dra. Dorothy A Gardiner On Phone To PLDT Service
WHOEVER I SPOKE TO ALSO BLOCKED the last two digits of my telephone number so that I cannot get through to 171.

Reply
Customer care female
Ms. Dorothy Gardiner CallsJun 18, 2017

HI. GOOD AFTERNOON. FOR NO REASON AT ALL MY OUTLOOK WEB APP BOX IS TELLING ME THAT EITHER MY USER NAME OR PASS WORD IS INCORRECT AND I CANNOT ACCESS MY EMAIL. THIS HAPPENED ONCE BEFORE AT THE END OF LAST YEAR AND PLDT GAVE ME A DIFFERENT PASS WORD AND IT WORKED UP TO LAST WEEK. I CALLED THE CUSTOMER SERVICE NUMBER AND GOT THROUGH TO A REPRESENTATIVE WHO HARDL Y SPOKE ENGLISH. WHEN I ASKED HER TO SPEAK ENGLISH THE LINE SHORTLY WENT QUIET AND THEN SHE HUNG UP THE PHONE. BOTH OF THESE THINGS ARE MAKING PLDT MORE PALPAK THAN IT USUALLY IS AND I AM ONE VERY VERY VERY DISSATISFIED CUSTOMER.

Reply
Customer care female
Ms. Julie Sentin CallsJul 03, 2018

Ms. Julie Sentin On Phone To PLDT Service
Good Morning,
I would like to follow-up our repair request No. 26485035 this is more than three weeks ago. Our landline has no dial tone, and We need our telephone line. Kindly make necessary action on this. I think our complain and repair on our telephone is long overdue. We are hoping that you could repair this within the week.

Reply
Customer care male
Mr. Jonathan Balintag CallsAug 16, 2018

Mr. Jonathan Balintag On Phone To PLDT Service
This is to inform you that we are experiencing internet connection problem. We are out of connection for almost two weeks including our landline connection. We need your assistance please. Account Name: Philippine General Council of the Assemblies of God
Account Number: 0247364870
Tel Number: 881-85-82.

Reply
Customer care female
Ms. Eunice Alferez CallsAug 14, 2018

Ms. Eunice Alferez On Phone To PLDT Service
We want Telephone Directory in our house, our number is 023644228 my cp number is 09985615450.

Reply
Customer care female
Ms. Haide CallsAug 03, 2018

Ms. Haide On Phone To PLDT Service
Sana pag tumawag kami ng hotline sana may paraan para maka usap naman namin kahit man lang customer service assistance para mai relay naman namin ng maayos ang problem na na eencounter namin kasi kahit paulit ulit kami mag press ng numbers depende sa kung anong problem na mention ng operator wala pong nang yayari sa aming concern. Bibigyan lang kami ng repair ticket number and then wala namang mangyayari. Once na tumawag ka ulit bibigyan ask ulit ng problem para mabigyan ng ticket number which is same problem pa rin naman ang na encounter namin ano na ang nangyari sa ticket number na binigay sa amin naresolve ba nila? pero bakit ganon pa rin ang problem na na i experience namin. Hope we can talk to any customer service assistance to follow up our concern.

Reply
Customer care female
Ms. Ma Cecilia Carlos CallsJul 31, 2018

Hi

Our PLDT landline with telephone number (02)3734539 has been without any dial tone for a month now. We originally reported it to 171 with Repair Ticket No. 26649033, but no action has been taken. The landline is registered to Dr. Danilo Carlos with account number 0006440282. We really need this phone to be functional as my husband is a medical doctor. Appreciate your swift response. Thanks.

Reply
Customer care male
Mr. Jim Philip Banzagales CallsJul 31, 2018

Mr. Jim Philip Banzagales On Phone To PLDT Service
Almost a month already yet still no connection landline and wifi, here again our payments due, but still no repair mam/ staff going in our house. Please please try to prioritize us, always computerized messages answering the phone. Were located at Molino one bacoor cavite. Blk 12 lot ten New Better Landscape subd. Molino 1.

Reply
Customer care male
Mr. Andres Basilio CallsSep 19, 2018

Have our landline fix we need this badly for the sake of my children who are studying. My landline number is 02 3645448. We called 171 a hundred times already and have to PLDT offices in Valenzuela and SM Marilao.

Reply
Customer care female
Ms. Jane Cabbab CallsSep 14, 2018

Ms. Jane Cabbab On Phone To PLDT Service
Sir/ Madam,

Please check are availability of connection or signal from San Marino City, Salawag. I have my monthly bill for August and my present bill will only be due on Sept. 18. Kindly inform and or advice what is wrong with our connection. Hope for your immediate response. Account No. 0266889674 and
Tel No. (046)-4548705

Thank you. Ms. Jane Cabbab .

Reply
Customer care female
Ms. Arlene Naga CallsJul 22, 2017

Ms. Arlene Naga On Phone To PLDT Service
Hello sir,

our normal download speed is five, but after two weeks the internet slowly down for 1. 20 or 1. 5, but when we complain in your branch here in butuan they only got no response until now, i hope you can help me soon.

Reply
Customer care male
Mr. Eric Roy Nemenzo CallsSep 07, 2018

PLEASE REPAIR OUR PLDT ACCOUNT LINE CALL ME AT 09206586676 FOR IMMEDIATE REPAIR. NO ENTERNET CONNECTION AND LANDLINE.

Reply
Customer care male
Mr. Eric Roy Nemenzo CallsSep 07, 2018

PLEASE REPAIR MY PLDT ACCOUNT 0822270576. PLEASE CALL ME FOR YOUR IMMEDIATE ACTION MY CELL NO. 09206586676. I HAVE NO INTERNET CONNECT AND LANDLINE.

Reply
Customer care male
Mr. Kenichi De Guzman CallsJul 25, 2018

Hi i just want to ask how to upgrade our internet into unli fiber we are currently using the ultera which is 699. We would like to upgrade it into unli which is 1299 unli fiber. Please contact me with this number 09433676276 because i cannot connect to PLDT customer service. Thanks.

Reply
Customer care male
Mr. Diosmela Padpad CallsJul 23, 2018

Mr. Diosmela Padpad On Phone To PLDT Service
NO DEALTONE MY LANDLINE (02)8556956
under name dong yen chen.

Reply
Customer care male
Mr. Enrico Oblepias CallsNov 07, 2017

Nov. eight, 2017

Dear PLDT,

For almost a month now, our phone (02-4239597) has had no dial tone. I reported the matter to the PLDT Customer service for the first time on Oct. 21. I was given the reference number 235-436-18. Oct. 30, the phone was still out of order. Called again customer service. I was told that my complaint with the above reference number has already been fixed. The person attending to my call even called our number to confirm that our phone was indeed still not working. I was given a new reference number 236-563-49. Nov. three, still no dial tone. Called PLDT customer service again. I was told that a service team has already been dispatched. Nov. 7, still no dial tone. Called PLDT customer service again. The person attending to my call gave the name of the repairman. I was told to expect a certain Adrian (Evangelista?) that very day. No one came. Please send somebody to fix our phone.

Reply
Customer care female
Ms. Virginia Quiniones CallsSep 02, 2018

Our landline (044) 940 8272 has no dial tone since July. This was already been reported via facebook. Though PLDT has responded to the concern, but no action was taken about it. We are receiving another bill for August -Sept. And yet our phone has no dial tone and the internet bundle connection is poor. Please act on this immediately because we depend on internet connection especially in submitting reports. Thank you.

Reply
Customer care male
Mr. Kenneth CallsAug 31, 2018

We already reported this two weeks ago at PLDT main office at max suniel st Carmen, cagayan de Oro city, about NO DIAL TONE until now there is no action taken done by your office, account name is elsie estrada montano at mandumol macasandig cagayan de oro city, please take your appropriate action my number is 09179120287.

Reply
Customer care male
Mr. Woody Evaldez CallsAug 30, 2018

PLS CHECK OUR PLDT LANDLINE TEL NO. 9909860. WE CAN NOT CALL THIS NUMBER BUT WE CALL MAKE AN OUTSIDE CALL. YOU IMMEDIATE ASSISTANCE IS HIGHLY APPRECIATED.

Reply
Customer care male
Mr. Rodel CallsAug 28, 2018

DEAR PLDT
ANG HIRAP NYONG LAPITAN YUNG CUSTOMER SERVICE NUMBER NYO BUKOD SA MAHIRAP NA NGANG MATAWAGAN PURO VOICE PROMPT PA ANG SUMASAGOT PAG SA SINGILAN ANG GALING NYO

PAKI CHECK ANG LINYA NAMIN, +632-8261291 LAGI NALANG MAY GARALGAL, PAKI CHECK NARIN KUNG FIBER READY NARIN KASI CABLE PARIN YATA KAMI. PLEASE LANG. MY CONTACT NUMBER +639213339810 OR +965-60782043.

Reply
Customer care male
Mr. Dante Dejeto CallsAug 27, 2018

OUR PLDT DSL PACKAGED LANDLINE WITH ACCOUNT NUMBER 0212252425 UNDER THE NAME OF JOSEPHINE DEJETO HAS EXPERIENCED MALFUNCTION BOTH DIALTONE AND INTERNET CONNECTION LAST WEEK. NOW IT IS ALREADY FUNCTIONAL HOWEVER WE ARE SURPRISE THAT THE TELEPHONE HAS CHANGED FROM 3322298 TO 3512170 WITHOUT PRIOR NOTICE. WHAT DOES THIS MEAN?.

Reply
Customer care male
Mr. Dante Dejeto CallsAug 27, 2018

WHY IS OUR PLDT LANDLINE NUMBER CHANGED WITHOUT NOTICE?.

Reply
Customer care female
Ms. Ma. Regina F. Escober CallsJul 16, 2018

Ms. Ma. Regina F. Escober On Phone To PLDT Service
Good morning po. Mag tatanong lang po sana ako kung pano po pag nagpa up grade po ako ng WiFi ko home DSL po ang gamit ko meron po ba agad akong babayaran o kagaya din po ng una na isa sabay na bill salamat po sana po sagutin nyo po agad.

Reply
Customer care user complaints