Game South Africa Customer Service Phone Number

Phone Number of Game South Africa is 0861 4263 2273 .
Game is a private British retail company. The company was founded in 1991. The company has it’s headquarter in Basingstoke, Hampshire, United Kingdom. The company provides many products including Game consoles, video games accessories. It is the biggest retail company is South Africa. The company was founded as rhino group in 1992. It is the leading and fastest growing retail company worldwide. The company provides many latest products our users and operated in the United Kingdom under the Game station brand.

About Game South Africa


is the leading distributor company which distributes a number of goods. They supplies a number of items for home and became the whole seller of various food particles. They provides a various discounts for retailing which helps in the business sector also. The Game store is launched first in South Africa in the year 1970. They wanted to make shopping a fun not as a boring purpose. They provides the warranty for the prize of the Game South Africa products means they offers a their products with very cheap rates. Game South Africa is the leading producer of various products and also offers the game cards which helps the user for shopping in a very affordable rates. They provides a variety of products and services for the users.

Other Contact numbers Of Game South Africa


Contact for General Enquires: 086142632273

For Game Head Office: 0313028991

Customer Service Email at: service@game.co.za

RCS Email: contactus@rcsgroup.co.za

For Credit Enquiries / RCS: 0861002233

Durban: 0315345700

10 Quarry Park Place, Riverhorse Valley, Cnr of Queen Nandi Drive, Durban
Gauteng: 011776 4600
1457 Gosfoth Park, RaceWay Park, Cnr of Silverstone and Catallunya Streets
Cape Town: 0219357800


Game South Africa Address


The address of Game South Africa is South Africa.

Game South Africa Website


The Website of Game South Africa is www.game.co.za.

Game South Africa Customer Support Service Phone Number


The customer support phone number of Game South Africa is 0861 4263 2273 (Click phone number to call).



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The postal and official address, email address and phone number (helpline) of Game South Africa Service Center and Game South Africa customer service phone number is given below. The helpline of Game South Africa customer service phone number may or may not be toll free.

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Game South Africa Phone Number Customer Service

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Game South Africa Source of Knowledge


www.game.co.za/contacts
www.game.co.za/get-to-know-us/about-game/
www.game.co.za

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Game South Africa Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Elana Louw CallsSep 06, 2016

Ms. Elana Louw On Phone To Game South Africa Service
Hallo. I boughy a tumble drier at GAME Worchester last year. I moved to Upington. The macine is tripping my electricity. I reported it to GAME Upington. They send someone to fix it. They even took the machine to their shop. When they returned it I pluged it in and it triped the electricity again. I again went to GAME and reported it. Since then no one even contacted me. Whats the use i have a machine and for the past two months I'm not able to use it. I buy all my electricals from GAME, but since this incident I do not feel like doing business with GAME any more.

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Customer care male
Mr. Jacques Heynes CallsAug 30, 2016

Mr. Jacques Heynes On Phone To Game South Africa Service
I have spent 100's of Rands on phone calls to the RCS Game call center over a period of two weeks and have still not been able to find one person in that call center that can assist or even understand my problem. The call center supervisors are not reachable either as they cannot take your call directly. The service I have received is beyond poor.

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Customer care male
Mr. Milan CallsAug 07, 2016

Mr. Milan On Phone To Game South Africa Service
Am very angry with the staff members and their managers in Chrishani Game store. The staff members especially parcel staff they are extremely bad. They do not want to even direct customers when we are looking for a certain section within the store. My cellphone number is 0715576121.

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Customer care male
Mr. Thamsanqa Jali CallsJul 26, 2016

Mr. Thamsanqa Jali On Phone To Game South Africa Service
I am so dissapointed by the quality of games Samsung television set, I bought a TV on the 09/05/2014 hoping its going to last for a longer period atleast however on the 23/06/2016 TV breaks at no ones fault due to some latent defects, I understand i did not take extended warranty, but for the TV set to break after a month when its original warranty expired is ridiculous, I took the TV for repaires at game again remember the cost price for the TV set which i paid for in cash was R5050 the repairs quote is R4310 now is that fair?you have already taken rejection cost of R250 this is shocking I swear, i am closing the credit card i recently received because no customer deservs. My contact details are 0738882599.

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Customer care female
Ms. Denise Diamond CallsJul 19, 2016

Ms. Denise Diamond On Phone To Game South Africa Service
Suggestion:

I have been buying my linen from Game since the opening of the Bruma store. I now live on the West Rand and some months ago bought one queensize and one doublebed size duvet cover set. An oversight on my part: I did not see that it was not cotton, but something called micro fibre. This micro fibre is NOT a suitable material for bedding. The duvet slides around inside and bundles up. The bed never looks neat, but crumpled. My suggestion is that a line be added to the label in bold saying THIS IS NOT COTTON. I am going to buy batting and make both duvets into comforters because the only way it can work is if the material is sewn quilt-like onto the batting. Denise Diamond 072-696-8827.

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Customer care female
Ms. Rethabile CallsJul 11, 2016

Ms. Rethabile On Phone To Game South Africa Service
My name is Rethabile . I called the laptop department asking for two hp laptop quotations to be sent to my email address, I even sent an email asking for them, but I still have not received them. I urgently need two Hp laptop quotations below the price of R7. 000. Please send them to me.

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Customer care male
Mr. Zain CallsJun 14, 2016

Mr. Zain On Phone To Game South Africa Service
Hi request that somebody seriously does something about your customer service
at the games store at trade route mall. The service at that store is pathetic. The staff are on a loaf and does not no what is going on. Thank you.

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Customer care male
Mr. S Pienaar CallsJun 10, 2016

Mr. S Pienaar On Phone To Game South Africa Service
Hi I need a conformation letter of my Game account please it is quite urgently.

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Customer care male
Mr. Rodney Ramdeyal CallsMay 20, 2016

Mr. Rodney Ramdeyal On Phone To Game South Africa Service
I have not received any joy as to why my credit limit is only R93 after my payment. I was first told that my credit balance was about R250-00 last week when i phoned the 0861 number, yet yesterday when i went to games Gateway to purchase, i was told that my credit balance limit in only R93. I have phoned three times requesting a statement, i have not received it. When i phoned from the gateway branch to find out what is happening, i was told that because i did not use my card from last week, my limit will automatically decrease, what BS. Last week i was told that i overspent on my card by R250, BS again. I last used my card on the 11/04/2016. I would like all my recordings of my calls to be listened to by a manager or supervisor as i had no joy getting a hold of either one(kept hanging on the line for long period) and i will like proper feed back ASAP as to what is going on.

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Game South Africa Customer Service Care Phone Number 248092
Ms. Louise Booysen CallsDec 15, 2015

Ms. Louise Booysen On Phone To Game South Africa Service
Just need to complain about your poor customer service as I purchase a KIC fridge 6001955057987 form your Secunda Branch on the 27th of November 2015 and was promised delivery the next day, now almost three weeks later and several trips to them I still do not have my fridge, but you have my money, this is not the first time this happens, I do not think that this is fair.

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Game South Africa Customer Service Care Phone Number 244822
Ms. Karen Levy CallsNov 15, 2015

Ms. Karen Levy On Phone To Game South Africa Service
I am unable to complete the online application due to technical problem on the website. I want to apply for a game store card. It's the last page that doesn't give me options of language, ethnic group and correspondence options.

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Game South Africa Customer Service Care Phone Number 242589
Ms. Zameka Koko CallsOct 22, 2015

Ms. Zameka Koko On Phone To Game South Africa Service
I'm very concerned and devastated about poor service delivery-Game Store in King Williams Town. I brought in the Salton Mini Kitchen that I have purchased on the 20 June 2015 and you have advised me that it will be booked inn for repairs, I honestly do not have a problem with that, but my main problem is the fact that I am being inconvenienced due to the fact that I cannot get a loan set. Basically I have to survive for 21 good days without a proper meal. My family have to survive 21 days without a meal, I honestly feel that my have rights as a customer have been violated and the manager has been ignorant to my needs. The manger advised me to buy another two plates stove instead of solving my problem and in fact even say it out loud that he does not how I would like to be assisted because you can not help me. I further explained that I am staying far 120km from K. W. T. And he answer by saying he gets people from all avenues even further than where I came from.

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Game South Africa Customer Service Care Phone Number 236650
Ms. Smah CallsAug 27, 2015

Ms. Smah On Phone To Game South Africa Service
They sold me an old fridge that holes at game empangeni branch and when I returned it I was interrogated and accused of stealing goods in a store and being involved in some fraud they having in their store, and that Mckerson sales manager was so rude to me after that he says hes sorry. Just sorry after putting me through so much horror being hush to me and I phoned the Durban service branch to com-plane no one has ever said anything to me ever since I want my money back coz the one they gave me is still not the same as the one I meant to buy.

Game South Africa Phone Number Customer Care Service
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Customer care male
Mr. Gray Rutherord CallsApr 14, 2015

Mr. Gray Rutherord On Phone To Game South Africa Service
On 24 December 2013 I entered into a Vodacom cell phone contract on behalf of my CC, The Fisch Group, at your Knysna store. It was a U Choose Flexi 100 contract I was quoted a rate of 1c/second on per second billing with R100 free airtime per month by your sales assistant. I recorded this rate on the contract No BC 625704. On my statement the rate charged was R1. 90/minute or more than three times what was quoted. I consulted my attorney who advises that it is Game's responsibility as they signed me up and quoted the rate. My contact number is 073 856 72.

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Customer care female
Ms. Annemarie Thiart CallsApr 11, 2015

Ms. Annemarie Thiart On Phone To Game South Africa Service
I called the customer care number for Game as advertised on two catalogs - got a fax line. Then looked up the customer care number on website, saw that one number was omitted on these catalogs. Dialed the "correct" number - got a message "this line is currently busy" for four consecutive tries. Dialed the advertised Head Office number - automated voice answered and transferred me to the switchboard - after three minutes of tinned music playing in my ears, I just gave up. Everything smacks of total unprofessional - as I only wanted to check on a item that had been ordered on 29March to which I have had no reply whatsoever (Voucher Nr 188/20150329/36) - now I understand totally.

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Customer care female
Ms. Zethu Simelane CallsMar 11, 2015

Ms. Zethu Simelane On Phone To Game South Africa Service
Good dayI would like to bring my concern to your attention, I bought a television sonotec in 2013 August 24 and it started to give me some technical problems when am switching it on. I then took it for the repairs which it happens on the 17/01/2015 and the return it back on the 23/02/2015 without it being fixed because there was no proof of purchase. I then refuse to take it back because the proof of purchase was with them on the 23/02/2015, but it is still not fixed. I call the repairman to make the follow up, but he confirmed that he received the TV on the 02/03/2015 which I find it very disappointing because its been two months now without my TV. I feel that I was not serviced fairly because if I was told to pay for the repairs at the first place I could have done that, but I was advised by game sales person to send the TV without the purchase slip. I will appreciate your quick response.

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Customer care female
Ms. Thabiso Mmotlana CallsMar 06, 2015

Ms. Thabiso Mmotlana On Phone To Game South Africa Service
I bought an item last of last year le kettle now mom took the kettle back and they dd not give her a slip, now i payed for repair that was said i will receive my item within 21 days, i went there Monday and they told me to come on Thursday, i went there yesterday and bare before i sleep i will get my item, they failed to deliver, now i went there to claim my money back and they say its impossible so i walked out of the out of the store

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Customer care male
Mr. Nirmal CallsMar 04, 2015

Mr. Nirmal On Phone To Game South Africa Service
Suren Nirmal suren. Nirmal67@gmail.com 4:41 PM (16 hours ago)to garthp, kevinn ---------- Forwarded message ----------From: Suren Nirmal suren. Nirmal67@gmail.com Date: Sat, Feb 28, 2015 at 11:20 AMSubject: MILK. HELP. To: GameGateway@mdd. Co. ZaCc: Shemila Nirmal shemila_r@yahoo.com Dear Sir/MadamWe are avid customers of Game. Our Fidge, TV, Washing machine and groceries are all purchased from Game. We normally purchase about six packs of milk at a time. This time round, we just do not know how, but we did not look at the dates. On 29/01/2015 we bought six packs of milk and kept it away to use when our current milk was finished. Today when we got to the new milk we found that four packs expire in March 2015. There is no way we will use so much in so little time. Is there anything you can do?Thank youNirmal078 312 4103.

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Customer care female
Ms. Raimana Khan CallsFeb 17, 2015

Ms. Raimana Khan On Phone To Game South Africa Service
I purchased a benett zoom vacuum and I am not satisfied with the product I bought it after querying with a salesman. I did bring it in to the store was convinced nothing is wrong, I still can not clean with it all I bought it for was a carpet that is 1. 5m by 1m I would like for a rep to call to my home as I fed up coming to and fro also he can come clean and feel the frustration I am experiencing as in store you guys vacuum air. Really disappointed since I have purchased a lot from this store and have future business as well hope we find a solution.

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Customer care male
Mr. Gray Rutherford CallsFeb 13, 2015

Mr. Gray Rutherford On Phone To Game South Africa Service
I have tried repeatedly to call the customer number, but am told it is busy. I purchased a cell phone contract being told that the call rate was 1c per minute. This was recorded on the contract. I am now being charged 3c per minute by Vodacom. (3x the amount quoted)I have lodged a complaint with the Knysna store, but they have not sorted out the problem.

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Customer care female
Ms. Dikeledi CallsFeb 10, 2015

Ms. Dikeledi On Phone To Game South Africa Service
Morning, i have a complain, i bought a DVD with two beakers so i lost my proof(recit). So that dvd its not working well, it just switch pff while still playing and when you switch it on iy will say no disc, so i went back to the store to exchange and they refuse and i bought using my game account so i don't know if the is nothing they can do to assist me and i still have that SMS that send after you use your game card. Please assist me.

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Customer care female
Ms. Christa Rossouw CallsJan 24, 2015

Ms. Christa Rossouw On Phone To Game South Africa Service
Game had a Russell Hobbs fridge RHBF420MDG 310 liter on its floors (bar code 6002322012345). On 16 Jan. 2015 I wanted to buy it at Menlyn, Pretoria Branch,, but the salesman said no Game warehouse has stock, and that the floor model cannot be sold. New orders would come in by Tue. 20 Jan. 2015. Game ADVERTISED THE EXACT SAME MODEL effective 21 Jan. 2015. I called the same Game Menlyn store and was told there is countrywide still NO STOCK and worse, NOTHING ON ORDER. Upon asking how can a product be advertised without any stock in its warehouses or at least on order, I was told that the advertisements are done six months in advance. It seems your advertising department does not liaise sufficiently with the purchasing department. Or is this a scheme to get customers through your door and in desperation for a fridge, buy a more expensive product?

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Customer care male
Mr. Junior CallsJan 23, 2015

Mr. Junior On Phone To Game South Africa Service
I recently bought a Play station three at one of your stores and on purchase I was informed that it had a one year warranty/Guaranty I cannot remer the exact word hence the excitement however 2-3 months down the line my Controller started to have problems with the gear of which I was not to concerned as it was within 12 months it wa astonishing when I visited your stores and find out it was not covered only the console is covered which does not make any sense to me as I bought the whole package together and they are part of the PS3 I mean really what I am going to do with a console with no controller. I phone your call center and they said the same thing and gave me an example of an insured car tires are not insured and my example is like insuring the whole car and leaving the steering uninsured or buying a desktop and leaving the mouse and keyboard out of the warranty/Garanty of which I find very much unfair to me as a consumer.

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Customer care male
Mr. Vincent CallsJan 16, 2015

Mr. Vincent On Phone To Game South Africa Service
Hello to game, I would like to complain about how you post specials and in most of the time its either your network is offline or your printer is dead and your waiting for the technician. Game bloedmall in pta has done this in most times even this week and guess what? The technician is coming on Tuesday When the special ends. Its not good business principles.

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Customer care female
Ms. lizl jacobs CallsDec 20, 2014

Ms. lizl jacobs On Phone To Game South Africa Service
Good day
I was at bella mall on saturday 20/12/2014 at 4:30 pm. I was looking for help in the electronics dept. But couldn't find any staff member all was watching the soccer on the tv's in the display area. Ignoring us flat. When the announcement came that the store was closing we went to the till point. A very friendly cashier assist us her name Phina. We inquire were the store manager was. But ap partly he was outside taking a smoke break. The security at the door informed us that he need to stamp the receipt because we bought an electric kettle. My hand was full and so was my husbands. In his attemp to get the stamp another security officer pushed him inside pushing me out of the way and slam the glass door in our faces. Not even apologizing. When we again asked for the manager to report this rudeness the rude security officer refused to call him telling us to return the following day to complain because they do not getting paid over time and the store was now closed. To check my presence tax inv. 343/20122014/113/01/0218
I just find it unexceptable to treat customers in this way. What happened to customer service. I have been in retail for the past 20 years and never in my whole life have I seen so much incompetence and rudeness. This is just not except able. I small town like Bela Bela one should care for your customers because this town is not always as busy as for now with all the holiday makers if all of them leave we will be back to normal. And if residence are treated that why they sure are going to lose a lot of business. Please train the staff in customer service and let those go who doesn't pull there weight. Those people are harmful to business. It is the customers that pays there salaries not the soccer on TV and clock out time. I will not be shopping there soon. Rather pay more for service and friendliness than incompetence and rudeness. Your truly

LizlJacobs.

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Customer care male
Mr. Enock Zondi CallsNov 12, 2014

Mr. Enock Zondi On Phone To Game South Africa Service
I would really like to lay a complain about the game store Manager in Evaton Mall. I was really treated badly by this old lady. I was humiliated, embarrassed, as i was shouted, chased away from the store in front of her staff and other customers as if i was stealing or doing something terribly wrong. All i did was greet and ask something from a worker in no time. She was making all kind of noises, while going out, she was there following me making sure that i was completely out of her store. I do not think she knows the value of a customer in the store or she just do not even care, but with the position she has. She really have to know better than everyone else in the store because she had to lead by example. I feel something has to be done or said to her, if not so Game has lost a valuable customer just because of some arrogant, self centered somebody with no manners, bad attitude and no respect for customers and fellow workers.

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Customer care male
Mr. Morne CallsOct 30, 2014

Mr. Morne On Phone To Game South Africa Service
My name is Diedericks Morne. I bought the blackberry phone at Welkom Game store last year 2013 November. But in April month it gave me a problem, i talked to the store and they sent it for repair. The phone was fine until the beginning of June this year 2014. But it started to give me the same problem, the same month i took it back to game where they had to send it back for the repair again for the same problem. After four months it gave me the same problem until now, so i requested a new phone or a money back. Please phone me on 0832047266. Thank you.

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Customer care female
Ms. Carmelita CallsOct 01, 2013

Ms. Carmelita On Phone To Game South Africa Service
Myself and my husband visited the Cape Gate store on 24 September 2013 as he wanted to purchase a Samsung S4 for me for my birthday. At the cellphone counter we were told that the staff member who is supposed to be working there is on leave. One of the other staff members went to go look for someone who could assist us, but we waited for 30 min and we just decided to leave.

We then went to the Zevenwacht branch on 29 September 2013. The girl at the counter was so unprofessional. She told us that our bank statement needs to have the banks stamp on it. We asked her to complete the paperwork in order for my husband to sign then I could bring the statement as required the following day. She very abruptly said number We immediately left and went to Autopage in Somerset Mall and within ten minutes the contract was approved.

The service we received from your branches was appalling and they also lost out on a sale. I will not shop with Game again.

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Customer care male
Mr. keegan CallsJul 17, 2013

Mr. keegan On Phone To Game South Africa Service
HI
I am keegan subramoney i had purchased a diy built in cupboards setup from game pinetown with the capping etc.
when i picked up the stuff from the supplier in pinetown all stuff were wrapped and i had expected all items to be in there, but when i got home and assembled the cupboards the capping was missing.i had called the store and explained the situation and then the supplier and requested that they deliver the capping, but it's well over a month now and still I am still waiting for a response .please contact me on 0824652253

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