Flip Key Customer Service Phone Number

Phone Number of Flip Key is 1-617-939-9706,+1-877-354-7539 / (91) 9876 9999 44 .
Flip Key is an online traveling agency that offers a broad variety of rental homes and other types of properties across the world. It is wholly owned by Tripadvisor LLC or Tripadvisor Media Group which is one of the largest travel companies in the world. It operates more than 20 websites that include BookingBuddy, Cruise Critic, GateGuru, Holiday Watchdog, SeatGuru, Jetsetter, TravelPod, VirtualTourist and SmarterTravel. Flip Key was introduced in the year 2007. The company's head office is situated in Boston, Massachusetts, United States.
Valuable Contact Number of for All General Inquiries
Phone: +1-877-354-7539
Essential Contact Number of for Support / Services
Phone: 1-617-939-9706
Valuable Contact Number for Additional Support
Phone: (91) 9876 9999 44

Flip Key Description


The website deals with approximately 2,40,000 vacation homes which are situated in 11,000 cities around the world including Barcelona, Chicago, Denver, Hong Kong, London, New York City, Paris, Rio de Janeiro, San Francisco and Washington DC. The website features various destination spots under various categorizes which includes Adventure, Beach, City, Luxury, 5- Star, Lakefront, Mountain View and also includes Most Reviewed & Top Rated Places which are rated by the customers. The customers can see all the details related to rental property, owner’s information along with galleries and customer's reviews.

Marketing


Flip Key has organized Affiliates and Partnership Program which allows the property owners, dealers and brokers for advertising on website. The portal also offers more than 4,000 daily special deals & discounts while more than 20 million members has been engaged with Flip Key.

Recognition


The company was listed as the Top Vacation Rental Site in the report submitted by traveling plus leisure magazine. Along-with internet the website is also emerged in several media channels such as Wall Street Journal and USA Today.


Flip Key Address


The address of Flip Key is 226 Causeway Street, 2nd Floor Boston, Massachusetts 02114, United States.

Flip Key Email Address


The email address of Flip Key is memberservices@flipkey.com.

Flip Key Website


The Website of Flip Key is www.flipkey.com.

Flip Key Customer Support Service Phone Number


The customer support phone number of Flip Key is 1-617-939-9706,+1-877-354-7539 / (91) 9876 9999 44 (Click phone number to call).



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Flip Key Phone Number Customer Service

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Flip Key Source of Knowledge


www.linkedin.com/company/flipkey
www.crunchbase.com/organization/flipkey
en.wikipedia.org/wiki/tripadvisor
investing.businessweek.com/research/stocks/private/snapshot.asp?privcapid=47589495
www.flipkey.com

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Flip Key Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Eileen True CallsMar 11, 2018

Ms. Eileen True On Phone To Flip Key Service
I can not find out how to cancel my account with FlipKey. Just tell me how. Thanks.

Reply
Customer care female
Ms. Raquel CallsAug 05, 2016

Ms. Raquel On Phone To Flip Key Service
Hi, (Case No:: 07472872) More than three weeks after the guest has arrived in my condo, I still haven't received the payment for that booking (BR21249697). I have checked with PayPal, and I was told that FlipKey has never paid this money, and there is no record of it. Now FlipKey doesn't even respond to my emails. Please pay this money.

Reply
Customer care female
Ms. Joanne Smith CallsJun 07, 2016

Ms. Joanne Smith On Phone To Flip Key Service
I have spent hours looking for how to make a claim on the deposit my renters paid. Please tell me how I am supposed to do this. I am so frustrated with your very unclear instructions. I had to mail some items left behind, and I want to take the shipping out of their deposit. But I can not figure out how to do this at all

One very unhappy customer.

Reply
Customer care female
Ms. Ms. Priyanka - Leisure Hotels CallsApr 19, 2016

Ms. Ms. Priyanka - Leisure Hotels On Phone To Flip Key Service
Hi. I am Host and Listed our Properties with Flipkey since 2015. One of our Guest Stayed at our Property in Bungalow's River Front Rishikesh who Booked through Flipkey. Earlier you tried to transfer the payment of the Guest, but as there was some issue related to our Pay Pal account. Now issue has been resolved. We request you to please transfer the payment ASAP. Booking Details - Deborah Visalli BR19993253Awaiting for your Reply. RegardsPriyanka.

Reply
Customer care female
Ms. Icycream CallsApr 13, 2016

Ms. Icycream On Phone To Flip Key Service
Hi,

I am the host since 2011. Due to some reason, I have inactive my list in your web. However, I want to active now, could you please waive the subscription fee for me? My listing is 4336500. My email is: Icycream 10@yahoo.com. Hk

I cant call your hotline do not know why? And I didn't pay any subscription fee before. Who can help me and direct contact me please


Loo forward to hearing your reply. Thanks and regards,
Icycream .

Reply
Customer care female
Ms. Icycream CallsApr 13, 2016

Ms. Icycream On Phone To Flip Key Service
Hi,

I am the host since 2011. Due to some reason, I have inactive my list in your web. However, I want to active now, could you please waive the subscription fee for me? My listing is 4336500. My email is: Icycream 10@yahoo.com. Hk

Loo forward to hearing your reply. Thanks and regards,
Icycream .

Reply
Customer care female
Ms. Michele Jackson CallsMar 13, 2016

Ms. Michele Jackson On Phone To Flip Key Service
I have sent numerous emails to customer service to TripAdvisor and Flipkey that my account has been blocked after one attempt. All I am receiving are automated replies which has absolutely nothing to do with my issue. I cannot find any Australian contact numbers. This is frustrating as even my previous replies from them which was in contact directly comes back with an automated reply now. I have paid AUD$600 for a listing and this is the support I receive? I am reporting these websites to the Australian Telecommunication Ombudsman for no support contact here in Australia. This is becoming nothing, but a scam.

Reply
Flip Key Customer Service Care Phone Number 253778
Ms. Kathy Price CallsFeb 08, 2016

Ms. Kathy Price On Phone To Flip Key Service
I have had an account with Flipkey for several years for my ONE property. I cannot now access my account because the login is demanding my property ID to login stating I have more than one property even though I have only ONE. When I enter my email address, property ID and password I cannot login. When I try to change my password I cannot do this as my property ID 3904899 is not being recognised. I have a visitor enquiry which I cannot answer by email as I cannot access my account. Please can you help me sort this out as soon as possible as I cannot update my site or answer visitor enquiries. Thank you.

Reply
Flip Key Customer Service Care Phone Number 252680
Mr. Derrick Beazer CallsJan 29, 2016

Mr. Derrick Beazer On Phone To Flip Key Service
Hi there is a pending deposit that has not yet been Released to my papal account and would like it to be Released to my Paypal account. Having difficulties contacting Flipkey personnel to resolve this long outstanding issue. Booking BR15962313, Fairwinds Apartment. Please assist ASAP. Thank you.

Reply
Flip Key Customer Service Care Phone Number 251047
Ms. N Hunt CallsJan 12, 2016

Ms. N Hunt On Phone To Flip Key Service
Shambolic Airbnb and VRBO must be laughing all the way to the bank as they are so superior it is not even funny three months and I can not get a return email or phone call even informing me of their pricing structure for a property manager. I have emailed and called them countless times. Most time it goes straight to email. This morning FINALLY after a 20 minute hold someone answered. No disrespect, but an Indian call center - are you kidding me Almost impossible to understand what they were saying, but worse they were totally ignorant on pricing. In fact ignorant on anything at all. I was told I needed an account for them to proceed further. What do not they understand? I cant open an account until someone contacts me I guess the operations department are either on the golf course or the ski slopes, but either way this company should not even be in existence You would be absolutely crazy to list with them.

Reply
Flip Key Customer Service Care Phone Number 249204
Ms. Uddi Wickram CallsDec 26, 2015

Hi A/C No: 154362 Case No: 05086898. I have been calling Flip Key customer support regarding my issue. I hade three properties advertised in FLIPKEY since 2012 and I asked the Flip Key customer support )at that time) to deactivate one property and charge me only for two properties which they kindly did it. Since 2013 my accounts has only two properties and I had been only charged for 2. This year through the auto payment system Flip Key has charged me for the cancelled property which I was totally unaware until I got my credit card statement. I have got a confirmation email from the Flip Key customer support to prove this. I have been sending email to Flip Key customer support to rectify this issue and refund me the money, but the Indian team is totally unaware of the system the only answer I am getting is that they have forwarded it to the relavant team. I need an refund on my cancellation property as I think this is completely negelegence of the Flip Key team. Please advice.

Reply
Flip Key Customer Service Care Phone Number 246598
Mr. Jose CallsDec 02, 2015

Mr. Jose On Phone To Flip Key Service
HAI SIR THIS IS JOSE. THE OWNER OF WAYANAD ADVENTURES HOMESTAY REGISTERED IN TRIP ADVISER. THE GUEST WAS BOOKED AND PAID FULL AMOUNT IN FILPKEY. HOW I GET THE PAYMENT. SHALL I SENT MY BANK DETAILS THROUGH THIS. PLEASE REPLY ME IMMEDIATELY. OTHER WISE I CANNOT TAKE THE GUEST ON THIS MONTH DEC27 TO 29.

Flip Key Phone Number Customer Care Service
Reply
Flip Key Customer Service Care Phone Number 246595
Mr. Jose CallsDec 02, 2015

Mr. Jose On Phone To Flip Key Service
Hai sir, am Jose from manandavady. I have one doubt. I register my homestay in tripadvisor. And i signin through flipkey. My home stay name is Wayanad Adventures. In manandavady, wayanad district. Kerala state. The problem is i did not give my bank account at the time of registration. Only give bank email id. And one guest booked this month 27 December to 29th December And he paid the full amount to tripadvisor. How i get the payment. Or i can sent my payment details through this. Please sent me reply immediately.

Flip Key Phone Number Customer Care Service
Reply
Flip Key Customer Service Care Phone Number 244151
Ms. Jude CallsNov 06, 2015

Ms. Jude On Phone To Flip Key Service
I have been told to contact you after not hearing if I have a booking or not. I made it through trip adviser nearly two weeks ago and have been trying to sort it out ever since. It was for the Garden house in Sark for 8-11 of July 2015. Can this be sorted once and for all?.

Reply
Flip Key Customer Service Care Phone Number 243680
Ms. Shirley Khoo CallsNov 03, 2015

Ms. Shirley Khoo On Phone To Flip Key Service
HI FlipKey, I have made numerous attempts to the customer service form on your website, but keep getting the repeated same answer script which did not help at all. Even the URL link provided in the response did not work. My booking reference is BR18446894 - and I just need to change my booking dates. 'Manage my Booking' does not allow to to do it at all. Only allows me to View/Pay balance or Cancel my booking. The owner of the property is also frustrated with FlipKey as he can not change the dates for me either. We are both (Owner and Guest) very very distressed by this situation. And this is my first experience of using FLIPKEY (via TripAdvisor). Regards, Shirley.

Reply
Customer care male
Mr. Suraj Raj Shrestha CallsSep 22, 2015

Mr. Suraj Raj Shrestha On Phone To Flip Key Service
Respected sir/madamI am a hotel owner from hotel national park i will like to inform you that i got the payment from the guest because of misunderstanding i keep the email address as Paypal account. I will also like to inform you that i can not accept payment through Paypal because i check with bank they do not have Paypal a modes so please i want to know can not i receive the payment in hotel and pay commission with credit card. Please i am in problem i possible contact me in given numberThank you hope to get call from you soon.

Reply
Customer care male
Mr. Yuanjan CallsSep 10, 2015

Mr. Yuanjan On Phone To Flip Key Service
Hi I am Yuanjan . I am a srilankan Villa owner and i am having trouble in listing my property in tripadviser as it gives me the only option of paying an annual subscription charge which is way beyond my capacity. But I would like get that option of deducting 3% from each booking which does not come when I select Srilanka. I also have a PayPal account. But its better if I could add a bank account to revieve my payments. Please help me in this matter. 94714640833.

Reply
Flip Key Customer Service Care Phone Number 237006
Ms. Renata Mijic CallsAug 31, 2015

Ms. Renata Mijic On Phone To Flip Key Service
JOSIP MIJICSOLURAT 321000 SPLITIBAN HR9023300033243494850SWIFT (BIC): SOGEHR22SPLITSKA BANKASOCIETE GENERALE GROUPDear partners, our ID 1360394, Renata Mijic We are asking you to put this new bank account details for our property deposit method. 385 98 432 083.

Reply
Customer care male
Mr. Colin Loxton CallsAug 20, 2015

Mr. Colin Loxton On Phone To Flip Key Service
I understand that you want to protect your interests by not disclosing your clients details, but you are driving me fucking mad, on numerous occasions I have tried to contact you to speak with someone, always without success. Now we have a potential inquiry which you list at 145€ for eight people for three nights, it should be at a total of four x 145 plus four x 90 equals 1040€, our benefit would be correct and you would make more money, so please get you act together and do as I have previously requested and make telephone contact with us. Yours Frustratedly, Colin Loxton .

Reply
Flip Key Customer Service Care Phone Number 232345
Ms. Ginza George CallsJul 14, 2015

Ms. Ginza George On Phone To Flip Key Service
I've been trying to get an opening with the customer support of Flip key on various topics. It's been thoroughly frustrating Absolutely no personalized response and only some irrelevant automated replies. Though Flip key support was never the best as compared to airbnb, it was fairly OK and they would respond in a week's time at least, but for the past couple of months it's been unpardonable. How can I trust a site whose support is as bad as this. My friend has a free listing with Flip key and he wants to make it paid listing with them. I'm EXHAUSTED trying to contact them asking them to direct us The site has leads only for free listing, but hey, what if someone new wants to do paid listing?Have they removed that option? How do I find out?I feel terrible. Pease help.

Reply
Flip Key Customer Service Care Phone Number 230313
Mr. Paul CallsJun 14, 2015

Mr. Paul On Phone To Flip Key Service
I have a guest that wishes to change the booking dates, there are no steps procedures within the system that allows an owner or renter to do this. The help line Leeds back to predetermined questions and answers that do not cover the issues i have, no matter which route you take their seems to be no possible way of contacting anyone without physically writing a letter. Absolutely lousy service from a company making big $$$$$ on the commissions they receive.

Reply
Flip Key Customer Service Care Phone Number 228040
Ms. Carolyn Hoer CallsMay 13, 2015

Ms. Carolyn Hoer On Phone To Flip Key Service
We have seven listings on Flipkey and we were hacked and could not log in. We sent several emails to our point of contact asking to be called. We do not have a phone number for our point of contact and no one seems to be able to help us.

Reply
Customer care female
Ms. Roberta Frank CallsMar 30, 2015

Ms. Roberta Frank On Phone To Flip Key Service
I called the "help" line. The recorded message said there was zero wait time. The recorded music stopped, I waited on the line for ten minutes and was disconnected. I called because I wanted to know how to give a potential guest a discount that she requested,, but I think I have lost her booking by now. It would have been nice to accommodate her as her request was reasonable. Sorry to lose her booking.

Reply
Customer care female
Ms. Valerie Menchon CallsMar 30, 2015

Ms. Valerie Menchon On Phone To Flip Key Service
Ref booking reference BR14704602:When we attempted to make this booking we were asked to make payment by credit card to secure our booking. We subsequently received a response (see attached) to say that the accommodation was actually unavailable contrary to what was shown on your system and that our booking had been cancelled by the owner with a full refund due. The funds have however been taken from our credit card and no refund processed. Please confirm by return when the refund will be made to our credit card account.

Reply
Customer care male
Mr. Adrian Toth CallsMar 30, 2015

Mr. Adrian Toth On Phone To Flip Key Service
Dear FLIPKEY, My property ID: 6346784My Account ID: 1828370Please respond me or help me to change my paypal email for this correct one adrian. Phuket@hotmail.com, otherwise I will have to delete my account because the one I put previously is not the proper one. I sign into my side I go under the deposit methods, but there is no option or possibility to change it only for the rates. Right now I have put adrian. Toth@hotmail.com which is linked with my Hungarian bank account, , but on the web side the location of account shows Thailand which is incorrect, so I'm worried about being unable to get the payment. I'm having a customer who made a booking for my property with this booking number is BR14892918So how could we solve this issue?Best Regards, Adrian Toth .

Reply
Customer care male
Mr. Ian Nixon CallsMar 03, 2015

Mr. Ian Nixon On Phone To Flip Key Service
Not sure if my complain will actually go anywhere, looking at the other complains you have had it doesn't seems like it. There are delay with my payments, nobody pick up the phone, no one reply to my e mails and I am seriously considering to cancel all existing booking and closing my account. If payments are not made there will be serious consequences.

Reply
Customer care female
Ms. Gillian Mays CallsFeb 26, 2015

Ms. Gillian Mays On Phone To Flip Key Service
I had a booking for Istanbul Turkey, 17th-20th July, Booking Number 19540630. I cancelled this booking and advised both Flipkey and the owner. Flipkey has not returned my money or responded to my emails. The owner has emailed on several occasions and advised me to put in a direct complaint requesting the return of my money. The owner has stated that he does not receive the money from Flipkey until the day of check in and therefore the money has to be reimbursed by your company. Gillian Mays.

Reply
Flip Key Customer Service Care Phone Number 214740
Mr. Fabio Peretto CallsJan 27, 2015

Mr. Fabio Peretto On Phone To Flip Key Service
We have recently changed company owners. We have forgotten the key answer, could you please give us the answer of which is your favourite singer? If you please notice we haven't worked yet with costumers becouse the account is blocked for seven mounths please help us.

Reply
Customer care female
Ms. Hilltop View Apartments CallsJan 17, 2015

Ms. Hilltop View Apartments On Phone To Flip Key Service
I have bee awaiting a payment since December, but I have not received funds. I called and the CSR said it was in progress and after three weeks I have not gotten funds yet. Flipkey you need to step up ahead of the competition. I am so disappointed. On my account its in progress and has been there for some time. The guest came on the 21Dec. 2014 and no monies has been paid. What a shame.

Reply
Customer care female
Ms. Carolyn Anderson CallsNov 27, 2014

The annual subscription fee for posting my vacation rental with Flip Key has gone up astronomically every year since I became a subscriber. This past year it went from $199 to $299. This coming year it is going from $299 to $399. 99. The service has not improved for me despite these huge rate increases. I am seriously considering changing over to the "Vacation Rental By Owner" website unless Flip Key adjusts my rate increase to a more reasonable rate.

Reply
Customer care male
Mr. Paul Montague CallsNov 12, 2014

Mr. Paul Montague On Phone To Flip Key Service
I have been an enthusiastic user of Flipkey for some years now, especially for trips to Europe. I need to be able to orchestrate the trip myself, viewing the apartment online, reading the reviews, choosing the dates etc. A few days ago, the same process started for my Paris trip next year, the 11th Arrondissement is where I want to stay and in the same apartment as last year. Unfortunately, when I selected the 11th in Flipkey, I was both bemused and confused. My chosen apartment was not listed
and most of those 42 listed were not in the 11th, in some cases not in Paris, some not even in France
Flipkey, you have lost all credibility with me, your site is in total disarray. Please become professional again.

Reply
Customer care user complaints