Mr. Julius Mbowa On Phone To Emirates USA Service
Hi. I travelled to Uganda on Aug two 2017 from Boston, i had excess baggage approximately 8bags that I wanted to pay using an online option however I did ALL I had to do, but on check out the system wouldn't complete the transaction despite the fact that I was with in the allowed 48hrs before my departure. When I arrived at the airport to do a physical check in, i spoke to the cashier and showed her proof from a screen shot, but she couldn't help, but advised me to pay and then file a complaint since there was not so much time before my flight. I ended up paying $1400 instead of $1200 thus paying $200 more which i find unfair. With this note, I therefore seek a refund of the $200 paid in excess. I will be glad for your utmost help. Thank you,
Julius Mbowa .
Mr. Carlysle Branker On Phone To Emirates USA Service
On August 23rd, I was on a flight from DUBAI to Ft. Lauderdale. While it was a good flight, I noticed something very disturbing and downright nasty. A cabin crew member entered the toilet with gloves on for cleaning, he then exit with the gloves on and proceded through the cabin to the food service area. It was then I saw him handed a passenger a glass of water with the same gloves on. I know these people work very hard and try to make every passenger happy, but this is intolerable and unsanitary. This was my first trip on Emirates, and never saw anything like this in my years of travel. Please train your cabin crews.
Mr. Abdulwahab Egbewole On Phone To Emirates USA Service
I am leaving Hiuston for Lagos and will be in Dubai for about 12 hours, but not accommodation ticket is given to me. What should I do? Arriving Dubai by 7pm on 7/6/16.
Ms. Joyce Cooper On Phone To Emirates USA Service
Dear Sir: I have lost a star ruby stone from my ring on flight EK207 landing in New York on June one, 2016. We look for the stone with a flash light and in the wash rooms (12 1/2 hour flight). I need documentation for insurance purposes. I talked with two flight attendants and co-polite about the lost. I went to lost and found at the airport and they said they only handle luggage. I am still hopeful that the stone maybe found. I appreciate any help you can give in this matter. I will call the store where it was purchased in Dubai. Please call me at 610-668-8963 or e-mail me at joycooper2@verizon. Net if you have any information or ideas to help me. Signed, sad ending for a wonderful vacation.
Mr. Edwin Santos On Phone To Emirates USA Service
ImI requesting a priority set for my brother in law whose travelling from houston to dubai and eight hours transit in dubai then to manila, so that he can rest and prevent blood clots if your travelling for 36 hrs as i experieced this before, by the way his father just died. I hope you can arrange at least an accomodation and priority set as what they have provided to my wife with UNITEd airlines. As a suggestion this will include in bereavement benefits. Thank you passenger name fernan arriola 8/6/1982, booking 2q29qv.
Mr. Matthew Simhon On Phone To Emirates USA Service
Luggage lost between Istanbul and Bangkok. Has not been offered any reimbursement to purchase toiletries or clothing until luggage is found.
Mr. Manuel D'abreu On Phone To Emirates USA Service
My wife flew business class to Dubai on March 11, 2015. She called me to inform me about the bad service she encounter. The snacks/sandwiches in the lounge set there for the duration of the flight and were stale. The steward informed her he would bring fresh food for her. She never got it. She went to the toilet and saw that it was filthy. Food or some garbage had been dumped into the toilet and no one bothered to clean it. I am a Gold member with Emirates and I fly it all the times. I will be flying business class on March 27th with my daughter and I am afraid of the awful service waiting for us. If this happens, I will never fly Emirates again. I am scheduled to fly to Bangalore in May, June and August (business class) on Emirates. I will have to change the carriers. Emirates is not interested in being world's best. What disappointment.
Ms. Ruchi bindra On Phone To Emirates USA Service
Iwant to change my mom ticket becuause of Health reasons and no one is helping me just because my ticket got booked by trvale agent and she is out for vacationsuch big airline and no one has an answer why we cannot change the ticket
Mr. Mr Ismail On Phone To Emirates USA Service
Continuation from Mr Ismail.... so we can leave on the 23rd of June. We paid the extra money to upgrade our tickets to business class, but when we boarded the flight on June 23rd, first the flight wasn't full as we were told, there were at least 20 empty seats in the economy class, and second we were put to the economy class despite the fact that we paid extra to upgrade our tickets to business class.
Mr. ismail On Phone To Emirates USA Service
I was cheated by Emirates, coming back from my vacation in Tanzania, i missed my flight although i was there about one and half hours before the plane took off, i wasn't able to get anybody to help me and my five years daughter at the airport. The next day we went downtown to the Emirates office where we were told that all the flights are full until July 4th, remember we were in Tanzania for three weeks, we are almost out of money, we couldn't afford to pay for hotel anymore, and that was June 20th. The other option we were given was to upgrade our tickets to business class from economy class
Vijay On Phone To Emirates USA Service
Wrote to EK customer service Re our trip and the nightmares sent all documents thru fed exp .no reply for two weeks.it is a joke that Emirates feels they can just ignore customers frustrations?
