Mr. Cyril Dsouza On Phone To Eureka Forbes Bangalore Service
Hi, I am customer 1007107242. My Aquaguard water is under warranty Ehy Ford it take 90 minutes to fill six litres, of water. PLEASE ADVISE N REVERT.
Mr. Gp Capt M Ganesan On Phone To Eureka Forbes Bangalore Service
Eureka Forbes Vacuum Cleaner switch is unserviceable. Where is your nearest service agency/point? My address is 53, Jal Vayu Vihar, Kammanahalli Main Road, Bangalore 560043. Mob Nos 9845015403, 9845015431.
Mr. S. Venkata Krishna On Phone To Eureka Forbes Bangalore Service
My Customer Code: 1002971012. I have a 3-year Service Contract for my Aquaguard INOVA from 15. 8. 2015 to 14. 8. 2018. On 15. 8. 2015, it was serviced and candles changed. This was repeated on 10. 8. 2017. In between, no service was done in August 2016. Though I have paid the money, one service was missed in August 2016. How do you rectify this?
S. Venkata Krishna
'Vinaya' 1283, 8th Cross
1st Phase, J P Nagara
Bengaluru 560078
Phone: (80)26649515.
Mr. Rajesh On Phone To Eureka Forbes Bangalore Service
Hi
My Classic water Purifies need service and replacement of cylinder.
Mr. Kvaradarajan On Phone To Eureka Forbes Bangalore Service
I WAS AN AQUA GAURD USER AND HAD MAINTENANACE CONTRACT WITH EUREKA FORBES FOR three YEARS SAY 2011 TO 2014. IN 2012 THE EQUIPMENT FACED A PROBLEM IN 2012 YOUR PERSON REPLACED WITH NEW MACHINE AQUAGUARD REVIVA NANO FILTRATION SYSTEM ON 16/11/2012. HE GAVE THE INVOICE IN THE NAME OF " ABHAY AQUA CARE"(Channel partner for EUREKA
FORBES LTD. IN JULY 2014 WATER STOPPED FLOWING AND I CALLED HIM. HE CAME AND TOLD ME THAT SYSTEM HAS GONE BAD. HE CHARGED ME rupees 7500 in cash FOR TWO YEARS MAINTENANCE AND SUPPLY OF TWO SETS OF FILTERS. ONE SET HE REPLACED IMMEDIATELY AND THE SECOND SET WAS TO BE REPLACED LATER WHICH HE HAS NOT DONE SO FAR. EB SHOULD FORCE HIM TO SUPPLY. HIS ADDRESS IS :65/1, Sangolli Rayanna road, Mangammanapalya, Bommanahalli. Mobolenumber is9845184200
Mr Sasi (phone number 7338331508) of eb has taken full details and photos of contracts
MAY I REQUEST YOU TO KINDLY HELP ME?
K VARADARAJAN, B-14, KIOCL COLONY, II BLOCK, KORAMANGALA, BANGALORE-34
9740880581, 080 25537496.
Mr. Moorthy On Phone To Eureka Forbes Bangalore Service
OUR two numbers vaccum cleaners are under AMC no one turned up for inspection for Quartely check.
Ms. Srilata A On Phone To Eureka Forbes Bangalore Service
Sir I AM Stilata resident of Hospet city in Bellary district. On 24th May 2016 I have booked for a vacuum cleaner with both wet and dry options. As per the information given by your executive of we book before 25th May 2016 we will get the benefit of Lifetime AMC free and he had also told your piece will be delivered at your place that is at Hospet from the concerned branch office. Because of that option we booked for the same and paid rupees 2000 for the same. I have called your executive so many times and also told to cancel my order pay back the amount. But either have received my amount back or the product. So I request for the immediate needful action. Thanking you
Stilata A.
Mr. Lt Col Anand Balraj On Phone To Eureka Forbes Bangalore Service
My complaint number is 87635109 and 87981668
my aqua gaurd is under two yrs AMC and due for filter replacement on five June 2016. I have complained five times and still no one has come to replace fliters. All tele phone numbers on your sites are in correct. If my complaint is not resolved in 24 hours i will lode a complaint in the consumer form on 11 july 2016. This is no way to treat a Retired Army Officer and harres me like this. Lt Col Anand Balraj . My contact number is 9900354490.
Mr. Veeramani Dhandapani On Phone To Eureka Forbes Bangalore Service
My instalation number is 95914151, i am waiting for last three days, nobody give responsible, please do the needful
Veeramani.
Ms. Kalpana Arun On Phone To Eureka Forbes Bangalore Service
Dear we had purchased an Vaccum cleaner 'Easy clean plus' details as below: code ECCLEANPLS, BCODE:21125, SAP CODE: GFCDFECLPOOOOO, SERIAL NO: 220564, the front part of this cleaner the cup has been misplaced, so we wanted this spare part so we tried calling customer care even we went the shop 'Ezone' from where we purchased this, but we are unable to get any help, if you could help UA by providing how we have to procure this spare part we would get this collected, kindly do the needful at the earliest. Thank you Kalpana 9902875849.
Mr. Tanveer Khan Ghori On Phone To Eureka Forbes Bangalore Service
9886132066
CUSTOMER ID 800089156
Relay unhappy with service providing to me, i have decided to return back the product. I have booked the product on 02. 06. 16 morning after long follow up i received the product on 09. 06. 16 again follow up for installation after 2days installed on 11. 06. 16 as per service engineers instructions follow the producer unit work for one day. From next day not working called up to the person who come for installation he told me to call up service center to raise the compliant. From Monday i am trying to reach right person noting happening. After 2days later i got ticket no 95758383 he assured me service will be attended before three pm yesterday till know nothing happened i do not no which door ti know now ?
again i got new ticket no 87671462 just know call sale executive he give service center no 94494446757 tole me to contact Mrs Sudha no response.
Ms. Shraddha On Phone To Eureka Forbes Bangalore Service
I have applied for the Invispure RO water purifier. Your agents collected a cheque for the full amount from me on 23rd May 2016. I have been calling them up to find out, but they do not receive the call. The person who collected the Chq is Mr. Nagraj, Employee code 9069486. Please HELP.
Ms. Dr. Neetha Sudharman On Phone To Eureka Forbes Bangalore Service
Please note that we had made a card payment of Rs. 15000 for Eurekha forbes water filter on Sunday(29/05/16), with a promise of delivery and installation on 31/05/16. However, with no response on this, when we called the sales guy, we were told that due to server issue, delivery and installation will be done only on 4th June
Why are all the false promises made when the demo is done.
VERY DISAPPOINTED WITH THE SERVICE. I WOULD LIKE TO GET A REFUND OF MY MONEY FOR THE POOR SERVICES RENDERED.
Mr. Kuldeep On Phone To Eureka Forbes Bangalore Service
Dear sir/ ma am,
Greetings
I have a Aquasure, crystal and have requested for candle and carbon granule renewal in Apr 16. The response to my complaints has been completely muted and since mid Apr i have now lodged 03 requests- 86979378, 87109660, 9543450. Feeling helpless even spoken to Mr Vinay)9738332933) and despite him assuring that request would be attended with in 24 hrs, till todate no one has cpme ot evrn bothered to call and apprise us. Hope this email will have the required service engineer attending the defect and bringing inline the inefficiencies that are creeping in the customer service section. It may be noted that i have an AMC and despite having already paid for the consumable replacement, the services are not being met. Regards. Kuldeep Chhetri
9969307913.
Mr. Kuldeep On Phone To Eureka Forbes Bangalore Service
Email sent to customercare@forbes.com on 18 May 16- no repose received since last 24 hoursDear sir/ ma am,
Greetings
I have a Aquasure, crystal and have requested for candle and carbon granule renewal in Apr 16. The response to my complaints has been completely muted and since mid Apr i have now lodged 03 requests- 86979378, 87109660, 9543450. Feeling helpless even spoken to Mr Vinay)9738332933) and despite him assuring that request would be attended with in 24 hrs, till todate no one has cpme ot evrn bothered to call and apprise us. Hope this email will have the required service engineer attending the defect and bringing inline the inefficiencies that are creeping in the customer service section. It may be noted that i have an AMC and despite having already paid for the consumable replacement, the services are not being met. Regards. Kuldeep Chhetri
9969307913.
Mr. Bhavani Shankar S On Phone To Eureka Forbes Bangalore Service
9880590928the ticket number is 86105319, I had requested for replacing the filters and candles, my unit is still under AMC, but they are not responding.
Ms. Maneesh On Phone To Eureka Forbes Bangalore Service
Sir,
We have reviva NF. It has not been working since 13 February. I had submitted request on the same day and also spoke to customer care executive on the same day'received confirmation on 14 Feb. Technician came after three days with inadequate knowledge. I have been requesting continuously for last one week in vain
At the time of renewal of AMC very prompt service was assured, but now the response I am getting is less than lukewarm. My request number Is 0085676029
After paying rupees 4500/ for AMC this is not the kind of response one should get.
Mr. Halaswamyr On Phone To Eureka Forbes Bangalore Service
Last week water purifier is serviced, but after servicing it is leaking in machine. And service person has broken the connector and totally is not working and phone number is not receiving 080 65657502. My mobile number 9972271527.
Ms. Prathima On Phone To Eureka Forbes Bangalore Service
Hi., I gave complaint in 23rd November 2015 for re installation and Complaint number is 93788773, till date no response from your side, since last week onwards taking to your customer care everyday twice they are not responding properly, one will say will rectify your problem soon and other person will say the status i s already completed, and other will keep our call on hold for hours, and other will cut the call while talking, really very very poor customer care service, they won't update the system properly, if this repeats with every one then business will go down, at least take this in to consideration and do the need.
Mr. Prashanth B A On Phone To Eureka Forbes Bangalore Service
Taken vaccum cleaner one month ago. Still not received original bill. Is assured gift is really a gift. Doubt. Sales man not responding properly.
Go to the retailer where you took the vaccum cleaner.
Mr. J.loke Singh On Phone To Eureka Forbes Bangalore Service
My Eureka water purifier is not dispensing purified water. My contact number and address is as under:Mobile No. :9916164512Address: No. 1039, HSR Layout, Sector-7, 8th. B Main Road, 20th Cross, Bangalore-560102Model No. AG TOTAL ENHANCE GREEN RO WP(NEW).
Mr. Hknagabhushana On Phone To Eureka Forbes Bangalore Service
Today your service personnel has come for servicing our office water purifier which purchased during the month of April 14 and we are useing very little water and I requested him to see the the out flow of the water and his attitude is very adamant and he demanding rupees 4000/- to get new filters and also 400/-for servicing ast time also some one has come and demanded such type when the filter was purchased only one year back. While purchasing also rupees 1000/- was collected extra and we demanded the refund the same has not been paid. While purchasing the service personnel has promised that up to five years no problems, but from last one year the problem always arose and once some good person has come and set right, but today the behavior of the person is not good and he told his name as Mr Tilak, Kindly look into the problems and why this type of change of filters has to be carried out as we are using the cavery water kindly clarify.
Mr. Niranjan Sahoo On Phone To Eureka Forbes Bangalore Service
Sir, i am online porches a eureka forbes aquagard crystal plus water purifier from paytm web site. but your technician come to my home check this product and told this product not suitable for this area. this area water is salty and water hardness is very high. so this product not working this place. you can return this product. so, i complaint paytm customer care. paytm customer told you a written request from eureka forbes customer care to send me and then me send this request to paytm customer care. then return this product. please sir a return request mail send my mail id. my mail id is niranjan61sahoo@gmail.com.
Mr. Royan Vinodh Kumar On Phone To Eureka Forbes Bangalore Service
Dear sir, ref--customer Id 1012254443 order number 293030372 dated 20/8/15we have placed an order for euro clean wet and dry, your Representative Ramesh babu took advance by cash Rs. 1000/ on 20aug2015and promised balance via installment. The said material arrived on 21aug2015, your delivery man said not to open seal till technician comes. Further Ramesh promised after we calling him will send demo team on 23aug 2015, sorry to tell, no response and we are unhappy the after sales progress goes. Balance procedures are awaited, sent someone to collect the cheques, documents etc. Also we have two new RO water purifier of your brand, the third service since a year plus is due and company need to check. My number 9980570302roseline.
Mr. Mallikarjun Patil On Phone To Eureka Forbes Bangalore Service
I am thinking which award we have to Give AQUAGUARD Eureka Forbes, , When I was done online booking for purifier, in a day 2-3 calls coming from customer care for payment for delivering product, but when product reached none of the customer care are no one contacted for installation from Eureka probes Aqua-guard. Already ten days over no Installation, "Before installation bad service experience i do not know after installation what will happen ""Totally service was poor".
Mr. Rahul On Phone To Eureka Forbes Bangalore Service
Customer care number is useless how can you keep customer waiting for long durationI need your service person to install Acquaguard.
Mr. Chandran K On Phone To Eureka Forbes Bangalore Service
Complaint no 91509675. Reg: brand new AG classic water purifier, servicing done by 04 person for 02 days. Dismantled almost each and every components/ parts minutely and refitted again. Presently I feel the unit is beyond a second hand unit as Quality assurance/standard of that unit is lost. For a branded company customer' s satisfaction decide its products Quality. So I request to replace the Unit with a new unit. ORDER number 118085793, customer ID number 1011849134 and unit sl no 1013101656049325.
Ms. Ms.meenakshi Murugan On Phone To Eureka Forbes Bangalore Service
Aquaguard service should be done and the mandle should be changed its been six months its changed, water is not pure, i have amc till 2016, even after repeated complaint your service person doesn't turn up. Each time i call your call center number they register a new complaint and give the request number, in last three months i have complained five times, i also spoke to one of the in-charge person of the area, no use of it. Very bad service. And i am still waiting for your service person to come down.
Mr. Rajesha On Phone To Eureka Forbes Bangalore Service
Dear Team, AQUASURE AMRIT WITH KITANU MAGNET's tap is not working. Request you to replace the same.
Mr. Raghunandan On Phone To Eureka Forbes Bangalore Service
Nobody is bothered to attend to my complaint in-spite of calling three times complaint reference number Is 80575694 dated 7-Mar-2015.
Mr. P N Ravi Chandran On Phone To Eureka Forbes Bangalore Service
Aquaguard water purifier RO model water collection jar to be replaced and also the tap.
Mr. Rekha Sajit Vijayakumar On Phone To Eureka Forbes Bangalore Service
No response after logging complaint for 24 hours for eurovigil security system.
Mr. Srinivas On Phone To Eureka Forbes Bangalore Service
We have problem in Handel wile taking water its not working. Please send person and repaired the problem
Mr. Sk Mukherjee On Phone To Eureka Forbes Bangalore Service
Despite repeated attempts by your technician to stop the leaking from
the Aqua guard it is still leaking. May I request you to please send an expert technician to repair the
problem at your earliest. My customer care number is 1006938479. My mobile 919845377164. Thanks and regards. Colonel SkMukherjee (retd).
Mr. Christopher.j On Phone To Eureka Forbes Bangalore Service
We installed a 250 Liters/hour RO system in our college (Garden City College, Bangalore) has a panel board problem. The college is situated in
16 Km Old Madras Road,
Virgo Nagar, Bangalore 560049. For further clarification Mr. Saji 9243750037 may be contacted.
Ms. Alka Agarwal On Phone To Eureka Forbes Bangalore Service
Complaint number 78999686 11th November REMINDER 13TH November. No response
complaint number 79169304. DATED 23th of November. No response. Very poor response by service engineer elan number 9900603405.
Who visited on 13th of November. Assured that switch of vacuum cleaner will be changed within two days. But did not turn up after that. Complete harassment of consumers for after sales service. very rude staff. of consumer care. Alka Agarwal
Mobile number is 9449803066
Bangalore.
Mr. Ishwar Benni On Phone To Eureka Forbes Bangalore Service
Facing horrible experience with Aquasure Xpert paid 20K and invited trouble at home. Send any sensible guy to look into the issue. Water is leaking. I am unable to use this product. Complaint number is 78947133 logged on 6th of November 2014 and FYI installed on 31st of October 2014.
Mr. Sacheendra On Phone To Eureka Forbes Bangalore Service
I have placed order Euro Clean Wet and Dry Vacuum Cleaner on 23rd of September 2014. Paid rupees 3880, and six cheques of Rs.1880. Your representative promised to deliver on 26th September and again 20th October. If company not able to deliver the product then why false promise.Now, today one cheque already debited to my account and still product not delivered, company not able to deliver the product even after two reminder calls to your representatives. Now, I am not interested with your product and able to deliver even after 30 days. Please return amount rupees 5838 (including 2% interest, which is as per your terms. Thanks Sacheendra Contact number is 96208 55155.
Mr. Shreyas On Phone To Eureka Forbes Bangalore Service
I have vaccum cleaner(dry and wet) it is giving a lot of vibrations and slow speed
Address
House number 369/45 Everest Enclave sf1 Sai Lotus Layout,Beml 5th stage, Beside beml bus depot, RR Nagar Bangalore, Pin Code - 560098.
Mr. Vijaya Kumar T.k. On Phone To Eureka Forbes Bangalore Service
I had a problem with my ureka forbes vacuum cleaner. It is not functioning. Power supply is not connecting.
Address.
#63
5th cross
Basaveshwara layout(behind are. N. S. Vidyaniketan)
Vijaya Nagar
Bangalore- 560040
Phone- 9900156254.
Ms. S.sujatha On Phone To Eureka Forbes Bangalore Service
Sir, i had bought a vacuum cleaner six months before and i have not yet used and i requested for demo with customer care and they told me that it will be attended within 24 hrs, but no body has attended for demo till today so i request you to send your reply for demo as early as possible my contact number is 9611809424.
Mr. Sachin On Phone To Eureka Forbes Bangalore Service
Hi, I have taken Eureka Forbes Enhance RO + UV on Thursday 19-Sep-2013 Bangalore, dasarahali magadi road. which is incompletely installed by one short tiny guy from eureka Keshav Murthy S and he tells himself a Group Leader. I've been calling him from past three days and even today is is not responding someone else received the call I asked his managers contact number the other guy also disconnected.
This is the disgusting service I ever received. Eureka Forbes, please take your product away and give my money back. HATE YOUR FILTHY SERVICE. Your service is so dirty I am doubting your product.. Call me and send someone to take away your product and give back my hard earned money. There are so many other vendors who give great service..
PH : 9844510091
Mr. Raghottam Devale On Phone To Eureka Forbes Bangalore Service
The water purifier has stopped working. On contacting the person who sold the machine, he gave mobile number 9342310611. This person (Mr.Reddy) does not lift the phone at all. I am trying since two days, but to no avail. Send someone to attend to the machime immediately. The Machine bears some number reading - D-12 6022958.
My address : R.K.Devale, # 622, 3rd Main, 10th cross,
ITI Layout (III phase), Opp. Gopalan Arcade, Mysore Road, Bangalore
My phone number 9900073551
Ms. Joya Lall On Phone To Eureka Forbes Bangalore Service
Installation was incorrect as tap has been left on so overshoots out when needing to service as happened yesterday with your serviceman Muni Raja Customer Code 1009977979. The kitchen was flooded and he got soaking wet with water all over the ceiling and walls- kindly call at earliest convenience after 3pm on 888 411 0911
Mr. Sanjeeb On Phone To Eureka Forbes Bangalore Service
I have water purifier with RO. Currently water is not filtering properly.
Mr. James Serrao On Phone To Eureka Forbes Bangalore Service
Incomplete installation and water leakage. No response from Sr.Team Leader Somashekar.i have repeatedly been calling the subject mentioned and there has been vague reply and no action to solve the issue.
My invoice number 049654
Customer name : John b Serrao
Model purchased : Auquaguard Geneus
Date of Instalation: 22/07/2013
Kindly rectify the issue and give me a writen reply on action taken since I have raised this issue since the date of installation as mentioned above.I truly regret having chosen your product because of the quality of service Of Eure
Mr. Kamlesh Kumar On Phone To Eureka Forbes Bangalore Service
Aqua Guard service is due for more than three months. We have signed three years contract however no one has turned up for the service.
Mr. G k venkataraman On Phone To Eureka Forbes Bangalore Service
Not getting water from the machine. Submitted request for help on 26/7 at about nine Amanda again reminded today a while ago. So far no one has attended.