Delhi Metro New Delhi Customer Care Phone Number

Phone Number of Delhi Metro New Delhi is 23417910/12 / +(91)-11-155370 .
Delhi Metro is India's first modern public transportation system operated by the Delhi Metro Rail Corporation Limited. The company under the name DELHI METRO RAIL CORPORATION was registered on 03-05-95 under the Companies Act, 1956. Delhi Metro is a world-class metro. It has its head quarters in Metro Bhawan, Barakhamba Road, New Delhi. Delhi Metro provides some of the best and sophisticated metro services to the local residents and other travelers of the Delhi Metro. The introduction of the Delhi Metro in New Delhi has made life easy and comfortable for the traveling passengers of the concerned region.

Imperative Features And Facilities of The Delhi Metro New Delhi


The Delhi Metro New Delhi is one fist and foremost metro services introduced in the country of India. The Delhi Metro New Delhi offers various facilities to the passengers of the New Delhi and others as well. Here are some of the facilities which have been put forwarded by the Delhi Metro New Delhi.
  • Multi Purpose Metro Card
  • Connectivity To Various Provinces of The New Delhi
  • Easy And Straightforward Path Guiding Manuals
  • 24x7 Emergency Helpline Centers
  • Reserved Seats For Women, Disable, And Elder Citizens, And Much More.


Optional Contact Numbers of The Delhi Metro New Delhi


Customers and other frequent traveling section of people can contact the Delhi Metro New Delhi representatives via various mediums. Here are some of the general and higher authorities contact numbers of the Delhi Metro New Delhi.

General Customer Care Number of The Delhi Metro New Delhi
Call at: +(91)-11-155370

Contact Number of The Managing Director
Call at: 23418310

Contact Number of The Senior DGM/CC
Call at: 23416079

Contact Number of The General Manager (HR)
Call at: 23418409

Contact Number of The Operational Director
Call at: 23418304

Social Media Networking links of Delhi Metro New Delhi


Customers can get the more and desired information about Delhi Metro New Delhi on below social networking pages. The social media links of the Delhi Metro New Delhi let users to be updated by bringing them all kinds of information about the Products, Services, Events, Upcoming events and much more. Besides this, these links of the Delhi Metro New Delhi provides them a platform to share and exchange the views and information with the company.

Facebook link of Delhi Metro New Delhi is:
https://www.facebook.com/DelhiMetroRailCorp

Twitter link of Delhi Metro New Delhi is:
https://twitter.com/newdelhimetro

LinkedIn link of Delhi Metro New Delhi is:
https://in.linkedin.com/in/delhimetro


Delhi Metro New Delhi Address


The address of Delhi Metro New Delhi is Metro Bhawan Fire Brigade Lane, Barakhamba Road, New Delhi, India.

Delhi Metro New Delhi Website


The Website of Delhi Metro New Delhi is www.delhimetrorail.com.

Delhi Metro New Delhi Customer Support Service Phone Number


The customer support phone number of Delhi Metro New Delhi is 23417910/12 / +(91)-11-155370 (Click phone number to call).



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Delhi Metro New Delhi Phone Number Customer Service

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Delhi Metro New Delhi Source of Knowledge


www.delhimetrorail.com/contact_us.aspx
www.facebook.com/delhimetrorailcorp/info/?tab=page_info
www.delhimetrorail.com

Your Complaint, Suggestion, Complication, Review To Delhi Metro New Delhi

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Delhi Metro New Delhi Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Alok Kumar CallsDec 15, 2017

Mr. Alok Kumar On Phone To Delhi Metro New Delhi Service
While i was returning i punch the card in machine and it is showing invalid i asked for help they provided me a token to exit, but my card is having balance how to get new card with that balance added in it.

Reply
Customer care male
Mr. Kushal Giri CallsApr 21, 2016

Mr. Kushal Giri On Phone To Delhi Metro New Delhi Service
Dear Team,

This is to inform you that I have forgot my lunch box (cylindrical case including 03 tumblers) in a metro train headed towards Station - Huda City Centre, Gurgaon, which I boarded from Station-Hauz Khas around 09:55 AM, New Delhi and de-boarded at Station-Sikanderpur, Gurgaon around 10:20 AM. My lunch bow was kept near to the door. Would request you to get it check with your team at concerned stations and other team at earliest. Thanks and Regards,
Kushal Giri
9999-681-739
e-mail: kushsmarty06@gmail.com.

Reply
Customer care male
Mr. Goutam Kumar Chaudhary CallsMar 19, 2016

Mr. Goutam Kumar Chaudhary On Phone To Delhi Metro New Delhi Service
I had recharged my metro card number 66792381 through paytm/online on 17. 03. 2016 for Rs. 100 and received message that Successfully recharged, but on using I found that the recharge has not been done. You are requested to look into the matter and do the needful.

Reply
Delhi Metro New Delhi Customer Service Care Phone Number 240931
Mr. Deepak Kumar CallsOct 05, 2015

Mr. Deepak Kumar On Phone To Delhi Metro New Delhi Service
Job Required computer token so please sir My phone numbers 7210912023, 8882946003.

Reply
Delhi Metro New Delhi Customer Service Care Phone Number 229476
Mr. Ajay Kumar CallsJun 02, 2015

Mr. Ajay Kumar On Phone To Delhi Metro New Delhi Service
Dear TeamI Have recharge my card online on 19 May. But by mistake I put the wrong number of card So balance deducted from my credit card. When I spoke with HDFC credit card customer care They said still they did not get the money return from DMRC end. So please return my amount of 200 rupees I am attaching the screen shot for reference.

Delhi Metro New Delhi Phone Number Customer Care Service
Reply
Delhi Metro New Delhi Customer Service Care Phone Number 227943
Ms. Payal Kandoi CallsMay 12, 2015

Ms. Payal Kandoi On Phone To Delhi Metro New Delhi Service
Sir, I had lost my wallet in metro. I boarded in metro at huda city centre and when i reached Kashmiri gate i found i had lost my walled on the way. Please help to find it. Its peach coloured ladies wallet containing my Pan Card, Driving Lisence, Atm, Cash and Metro Card and some other valuable things.

Reply
Customer care male
Mr. Vikrant Yadav CallsApr 07, 2015

Mr. Vikrant Yadav On Phone To Delhi Metro New Delhi Service
First time i was trying to do the recharge my metro card by mobile, but by mistake i entered wrong card number so that my card number able to recharge and my money detected from my bank. Please help what i can do. My metro card number Is 66252642, but by mistake i was entered 67252642 in the SMS. RegardsVikrant Yadav 9716583549.

Reply
Customer care male
Mr. Ashish Kumar CallsApr 03, 2015

Mr. Ashish Kumar On Phone To Delhi Metro New Delhi Service
Hi Team, I'm Ashish, P NO-9582124190, My Metro card number 00500540756, Rs. 100/- paid on dated-01-04-2015, but amount is not credited in Metro card and amount isdebited in my bank account. I have done the payment through ICICI BANK DEBIT CARD. Kindly credit the amount in Metro card OR my Bank account. Kindly check the attached file (Bank statement) and below mentioned details. Reply for your side Hello Thank you for your order with DMRC Smart Card Website Your Merchant Transaction on www. Dmrcsmartcard.com was successful. Your order details are as below Merchant Order number: 373785 Citrus Reference Number: CTX1504011703083535500 Order Amount: 100. 00 INR Transaction Date and Time: Apr 01, 2015 10:33:08 PM Thank you again for transacting with Citrus Pay.

Reply
Customer care male
Mr. Rajinder Kumar Ahuja CallsApr 02, 2015

Mr. Rajinder Kumar Ahuja On Phone To Delhi Metro New Delhi Service
While using internet top service of rupees. 200the actual number Engraved on the card is 75402506 by mistake i put 75402508, can this mistake by rectified by metro rail corporation. The details of top are given below. Thank you for your order with DMRC Smart Card WebsiteYOUR ORDER DETAILS ARE AS BELOWMerchant Order number374135Transaction Reference NumberCTX1504020640441514992Transaction Date and Time4/2/2015 12:08:44 PMStatusPaidTOP-UP IDCARD IDORDER AMOUNT15403375402508200.

Reply
Customer care male
Mr. Ravinder Kumar CallsMar 31, 2015

Mr. Ravinder Kumar On Phone To Delhi Metro New Delhi Service
I recharged my metro card (0032850811) online on 22nd of March 2015. I have not received any recharge my transaction number 032291283119 please refund my balance on account.

Reply
Customer care female
Ms. Pooja Sharma CallsMar 09, 2015

Ms. Pooja Sharma On Phone To Delhi Metro New Delhi Service
I am living in Janak Puri west. It has been happening since last week in morning metro is not coming on time. I am talking about metro which runs between (6:45AM to 6:57AM). Everybody is suffering. Its make effect on our life. This is office time in stead of starting some new metro, Management is unable to provide even routine metro on time. How many time one's delay could be accept in office. I would really appreciate if DMRC could arrange metro in a good way and if you make any changes in timing. People should be informed in advance.

Reply
Customer care male
Mr. Vinu CallsMar 02, 2015

Mr. Vinu On Phone To Delhi Metro New Delhi Service
I forgot my Gmail password. Please help me. Since long time, i am user of Gmail. This is my mail ID Vinukathad@gmail.com.

Reply
Customer care male
Mr. Brajesh Kumar CallsFeb 06, 2015

Mr. Brajesh Kumar On Phone To Delhi Metro New Delhi Service
No one received the call. Tomorrow I have to catch flight I needed information about the timing of Delhi metro, but unfortunately not got information about the timing of metro. I am booking cab for airport. As a tourism I am very disappointed with the person who is responsible for the the same. Thanks, Brajesh Kumar.

Reply
Customer care male
Mr. Rajib Nath CallsJan 31, 2015

Mr. Rajib Nath On Phone To Delhi Metro New Delhi Service
I purchased a new card 29-1-15 from RK Ashram Marg. I recharge rupees 200 tomorrow from Udyog Bhaban around 11:00pm. Today when I came from Joshla Apollo to RK Ashram Marg and swipe my card it is not working and I give it to customer care. After that it shows 59/-, but it should be 160/-Change my card from customer care RK Ashram Marg. It is not my card. Card number is 67059218. Please arrange necessary action.

Reply
Customer care male
Mr. Deepak Singh CallsJan 16, 2015

Mr. Deepak Singh On Phone To Delhi Metro New Delhi Service
I recharged my metro card (63764560) online on 13th of January 2015 time 02:5:34 am. I have not received any recharge my transaction number CTX1501122035348628570 please refund my balance on account.

Reply
Delhi Metro New Delhi Customer Service Care Phone Number 208831
Mr. Jay Kumar CallsDec 22, 2014

Mr. Jay Kumar On Phone To Delhi Metro New Delhi Service
I has recharge my card on 16/12/2014 through online by debit card. I would like to inform you that IVR machine is not available at my daily route from kohat enclave to ksmiri gate. You are requested Please refund my transaction amount. Merchant Order number301451Transaction Reference Number02211957151884Transaction Date and Time2014-12-16 18:48:32StatusPaidTOP-UP ID Card id order amount12035766520420 150.

Reply
Customer care male
Mr. Rahul Kumar CallsNov 12, 2014

Mr. Rahul Kumar On Phone To Delhi Metro New Delhi Service
I recharged my metro card (card number -55193233) online on date-11-11-14 time 14:11 PM, but till date i have not received recharge amount. Note that, i have already contacted to Huda metro station and customer care, but did not resolve my problem. Kindly check and credit balance in my card.

Reply
Customer care male
Mr. Imran CallsNov 04, 2014

Mr. Imran On Phone To Delhi Metro New Delhi Service
On date 3rd of November 2014, when i was traveling in metro pick up point Botenical Garden sector 37 Noida at 10:52 PM (Coach DM17), four person picked up in the metro from sector-18 Noida and become crazy to see marriage drum. they start to beating that with heavy sound. Public shouted on the four persons, but they refused everyone and again beating the drum with heavy sound. Please take necessary action for them with the help of camera image (10:52 pm to 11:55 PM).

Reply
Customer care female
Ms. Simmy CallsOct 17, 2014

Ms. Simmy On Phone To Delhi Metro New Delhi Service
He was saying that you have to go Saket Metro Station. They will resolve my problem.

Reply
Customer care male
Mr. sharma.arunkumar CallsOct 13, 2014

Mr. sharma.arunkumar On Phone To Delhi Metro New Delhi Service
On 12th of October. At around six pm. We purchased two tickets to return back to New Delhi. we were not having change rupees 20 to pay rupees 120. The person said "hum kahan se layenge change"! humne bola hamare pass hora to him dete hi! Whereas DMRC gives change any time for any transaction. Why that fellow said like that. This is not a complaint. please note.

Reply
Customer care male
Mr. Daroga Ansari CallsAug 13, 2014

Mr. Daroga Ansari On Phone To Delhi Metro New Delhi Service
Sir my metro card is not for able to online recharge and my metro card has been invalid. Please solve this problem.
My card number is 53724132.

Reply
Customer care male
Mr. prasanna nayak CallsNov 03, 2013

Mr. prasanna nayak On Phone To Delhi Metro New Delhi Service
Sir; my name is prasanna nayak. I applied the post maintainer post air condition mechanic. I given the interview in Delhi ,I passed the interview also then I saw the result lately. I miss the date of joining what can I do sir. Please. Suggest me.

Reply
Customer care male
Mr. Deepak Kumar CallsOct 21, 2013

Mr. Deepak Kumar On Phone To Delhi Metro New Delhi Service
Dear Sir and Madam,

Myself is Deepak Kumar and holding the Delhi Metro Travel card number00601113768. I had make a transaction of rupees 100 for online recharge of Delhi Metro Rail Croporation Ltd Side at dt 27.08.2013. card, but said amount is deducted in my account, but my Delh Metro card still not recharges so please refund the amount asap

Please find attach file of dispute form.


Thanks and Regards
Deepak Kumar
9212709829

Reply
Customer care male
Mr. SHIV CallsOct 12, 2013

Mr. SHIV On Phone To Delhi Metro New Delhi Service
SIR I RECHARGE MY METRO card number0035031945 BY RS.600 THGH.CREDIT CARD ONLINE AS ON 11/10/2013,BUT NOW IADD VALUE IN DILSHAD GARDEN METRO STATION THERE IS NO ADD VALUE,SO PLEASE SEE IT

Reply
Customer care male
Mr. Iftkhar Ahmad CallsOct 06, 2013

Mr. Iftkhar Ahmad On Phone To Delhi Metro New Delhi Service
I has recharge my card on 29/07/2013 through online by credit card. I would like to inform you that IVR machine is not available at my daily route from AIIMS to Sikanderpur. You are requested Please refund my transaction amount.
Dated: 7/29/2013
Transaction id is 1375117513208 0031968056
Amount: 100

Reply
Customer care male
Mr. Gaurav Malhotra CallsAug 14, 2013

Mr. Gaurav Malhotra On Phone To Delhi Metro New Delhi Service
Phone is ringing bot No one is picking the phone at customer care (01122561231)at 2.45pm. I tried a lot, but could not success.

Reply
Customer care male
Mr. arvind CallsAug 07, 2013

Mr. arvind On Phone To Delhi Metro New Delhi Service
i have old metro card which is not which is not recharging online Kindly suggest how to recharge old metro card through internet ID is showing invalid if i recharge the card

Reply
Customer care male
Mr. priyanka gupta CallsMar 18, 2013

priyanka gupta On Phone To Delhi Metro New Delhi Service
sir today in the morning at 10.08 i get my metro card recharged at nirman vihar station and it showed rs.100.80, but at when i reached to noida sector 15 my card showed out of service, and customer care says that i did not recharge my card, but i getit recharge by rupees 100.
your support officer do not have manner how to talk with the customer. sir please help me. my card number is 00512062107. please sir help me

Reply
Customer care user complaints