Marta Customer Service Phone Number

Phone Number of Marta is +1 (404) 848-5000 / (404) 869-8198 .
Marta originally known as Metropolitan Atlanta Rapid Transit Authority as clear from its name is an transit system that takes care of public transport facilities like bus routes and railways in the Atlanta Metropolitan Area which covers mainly five counties under it that are DeKalb, Fulton, Clayton, Gwinnett and Cobb counties. It was created in the year 1971 as a bus system but with the passage of time spread its wings to other public transport services. The bus routes linked to a rapid transit system consists of 48 miles (77 km) of rail track that have 38 train stations on its route. The authority also operate a separate paratransit service for disabled persons with a fleet of 140 special lift-equipped vehicles to make it possible for disable persons to move freely. The authority is responsible for constructing new Railway lines and bus routes in the region. Its network consists of four railway lines, two bus rapid transits and holds a large fleet of buses that was 554 covering both Diesel and compressed natural gas buses as of March, 2010.

Headquarters of Marta


In order to the get details of the Marta, customers can use the below offered address or dial the given numbers as:
MARTA
ATTN: Department/Name
2424 Piedmont Road, NE
Atlanta, GA 30324-3311
Route and Schedule: Monday - Friday: 7:00 am until 7:00 pm / Sat, Sun. Holidays: 8:00 am until 5:00 pm
Tel: (404) 848-5000
Email: schedinfo@itsmarta.com / custserv@itsmarta.com

Customer Service Contacts of Marta


For the customer care services of Marta, users can dial the given umbers for different services including as:
  • Employment: (404) 848-5000
  • Fraud, Waste & Abuse Hotline: (404) 869-8198
  • MARTA Police(Non-Emergency / emergency): (404) 848-4900 / (404) 848-4911
  • MARTA Mobility Reservations: (404) 848-5000
  • Lost & Found: (404) 848-3208
  • For Bus Shelter/Bench: (404)848-5000
  • Graffiti Hotline: (404) 848-3939
  • Contracts & Procurement: (404) 848-5580
  • Travel Training Program: 404-848-6020
  • TTY Schedule: (404) 848-5665
  • Visitor Pass Program: (404) 848-5501
  • University Pass Program: (404) 848-4460
  • Employer Pass Program: (404) 848-5057

Website Advertisement Contacts of Marta


For the website details of the Marta, users can contact the below mentioned officer including as:
Bob Hoyler
Municipal Media Solutions, LLC
Cell: 847-922-1584
Office: 312-640-9540


Marta Address


The address of Marta is 2424 Piedmont Road, NE, Atlanta, GA 30324-3311, United States.

Marta Email Address


The email address of Marta is custserv@itsmarta.com.

Marta Website


The Website of Marta is www.itsmarta.com.

Marta Customer Support Service Phone Number


The customer support phone number of Marta is +1 (404) 848-5000 / (404) 869-8198 (Click phone number to call).



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Marta Phone Number Customer Service

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Marta Source of Knowledge


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Your Complaint, Suggestion, Complication, Review To Marta

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Marta Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Tony Hayes CallsAug 09, 2017

This morning, at approximately 7am on Commerce Drive, in Decatur, at the intersection of Church Street, a driver of Marta Mobility bus 4176 pulled right out in front of me I blew the horn. And then, the driver stopped in front of me and would not proceed in the lane of traffic, holding myself up and the cars behind me. I then got in the turning lane to go left on Clairmont. This put the driver of this Marta Mobility bus directly on my right. She, sarcastically, blew me a kiss. This driver is unsafe by failing to properly change lanes; and rude in her taunting, inappropriate demeanor I've attached a photo I took of her stopping in front of me, defiantly, as though she's punishing me for honking my horn at her when cutting me off with her unsafe lane change. This driver is completely unacceptable Luckily, there were no passengers on this vehicle. I will await your response regarding this matter. Sincerely,
Tony Hayes .

Reply
Customer care female
Ms. Rosibel Arias CallsAug 02, 2018

Ms. Rosibel Arias On Phone To Marta Service
Yesterday I took bus 85 at Atlanta Street and Oak street around five pm and put on ten Dollars in









Yesterday, I took Bus85 between Atlanta St and Oak St around 5pm and put ten dollars into the bus machine. The bill had a little difficulty going into the machine because it was a little wet(it was raining). After a few minutes, the machine took my money, but this morning when I came to my job my breeze card was empty. I'm sending this email to you to fix my problem. My breeze card is0164 0729 9556 7847 5523.

Reply
Customer care female
Ms. Laneshia Tucker CallsJul 10, 2016

Hi, the only complaint I have for Marta is that buses should come and depart on time. Because of some drivers leaving a couple minutes late or , etc it's causing for us as customers to be sometimes late to things like work. It's even worse on Saturdays and Sundays. Please work on this issue of buses leaving and arriving to the station on tim. Thank You.

Reply
Customer care male
Mr. Brent Yancey CallsJun 23, 2016

Unless Marta plans to offer the same level of rail service to the north red line please do not bother to Oren new stations. It disappoints me that I can not ever use Marta rail to catch a flight at Hartsfield. I have never had the option of a departure from Hartsfield after ten am. So. Marta is no value for the airport travel. ChaplainYancey@gmail.com.

Reply
Customer care female
Ms. Keyana CallsJun 14, 2016

Ms. Keyana On Phone To Marta Service
I Wish Y'all Would Get A Bus To Turn Down South Deshon Road I Have No Transportation And Have To Walk Miles For A Bus Stop. Please Take This Into Consideration.

Reply
Customer care female
Ms. Steven hall CallsJun 09, 2016

Ms. Steven hall On Phone To Marta Service
The older black lady that drives the 115 route in the mornings between 6 and 9 needs to be fired. She is never on time and very very ugly attitude towards the public. She needs to drive for the public not for whenever she feels ok. I will comolain everyday she is behind the wheel.

Reply
Customer care male
Mr. Tim Battle CallsMay 12, 2016

Hello My name is Tim Battle . I'm writing this email on behalf of my sister Connie Miller. My sister was injured on or about ten May 2016, while trying to get off the train at the Art station. The doors closed on her. The train kept going even though she was stuck in the door. She contact Marta via the phone in the station and in person. When she spoke with the person, he stated the only thing they could do was to call an ambulance. And she would be responsible for the fees. This no way to treat your customers. Please contact me so we can get this issue resolved. Thanks.

Reply
Customer care female
Ms. Rayveona C CallsApr 19, 2016

I've been waiting on the bus 194 in Ellenwood after work heading towards Forest Park to Conley road. The Bus driver drove pass me. I was clearly next to the bus stop sign literally touching it, and waiving my hands because i noticed he/she wasn't slowing down. I was highly upset because this wasn't the first time this has happened to me. I would appreciate it if the driver payed close attention to the stops and notice people standing and waiting for half a hour sometimes and nearly an hour because they're never on time. I really like Marta and appreciate the service, but the only down fall is they always drive pass giving the people waiting no choice, but to wait another hour sometimes forcing them to walk if it's pass 12. Please fix this Marta.

Reply
Customer care male
Mr. Shar Nash CallsMar 17, 2016

A little after 3pm today, March 17, 2016, a Marta bus number 1543 ran the Scott Blvd red light while heading down N. Decatur Road. The light had turned red at least two to three seconds, but the driver proceeded to run it. I have seen this quite a lot lately with your buses.

Reply
Customer care female
Ms. Devin Ray CallsMar 03, 2016

Ms. Devin Ray On Phone To Marta Service
Bus #84 in route to east point station on mount olive rd east point georgia 30344 at 2:55pm did not stop at the stop sign causing me to miss the bus. Now I'll be late for work.

Reply
Marta Customer Service Care Phone Number 252693
Ms. Aquinas Q Elam CallsJan 29, 2016

Ms. Aquinas Q Elam On Phone To Marta Service
On January 28, 2016 at approx. 7:25ish I was traveling on Moreland Avenue was almost run off the road by bus number 34 with Tag GV8537C. The bus driver was attempting to get over in the left lane not caring that my vehicle was already in that lane. I assume he didn't want to miss his turn. If I had not swerved further out the driver would have caused an accident. Please discuss or retrain this driver on safety because he has obviously forgot the rules to driving.

Reply
Customer care female
Ms. Tony clarke CallsDec 17, 2015

Ms. Tony clarke On Phone To Marta Service
Hi my name is Tony Clarke and it is approximately 7:29 as I'm writing this. I'm standing in the corner of Jonesboro road and Conley road waiting for the 55 bus. He comes down Jonesboro road going way to fast never even stopping and almost hitting me with the bus. I had to back off the curve to dodge the bus from hitting me. Then continues to drive by me like nothing happened, I had witnesses and all. I ride this bus everyday and have never had anything like this happen. I'm calling your corporate office to find out who was driving that bus tonight and have him questioned on why he did that. Like I said I will be calling to get to the bottom of it cause this is unbelievable.

Reply
Customer care male
Mr. James Baker CallsOct 08, 2015

The Marta driver for the BUS 180 for the 11:45 PM ride from College Park, Ga to Palmetto, Ga was not on the bus and riders go onto the bus and she called Marta police to have the riders standing taken off the bus. One of the two officer that came stated that the bus driver made a generalized statement that all the passengers standing has came onto the bus needed to retap their breeze card. I seen riders sit down after numerous people unloaded the bus. This still did not get the culprit who opened the door and made people connections and disgruntle for this harassment. I feel this could have been handled in a different manner as some of us gave up our sits for elderly and handicaps. Also, when the driver arrived to Palmetto, Ga and she did not complete her route as she made a U-turn on on HWy 29 up by Phipps Rd.

Reply
Marta Customer Service Care Phone Number 240450
Mr. Sean Sinkule CallsSep 30, 2015

Mr. Sean Sinkule On Phone To Marta Service
On 9/24/15 at 13:46 this bus blocked all lanes of traffic, it rolled through the red light to block traffic at the RR crossing. Off College in Decatur. Bus number 1610I would like to be notified as to what you will do. Sean Sinkule 404-384-4774.

Marta Phone Number Customer Care Service
Reply
Customer care female
Ms. Janette Morgan CallsSep 30, 2015

Ms. Janette Morgan On Phone To Marta Service
6788266321. I park at the northsprings train station everyday Monday - Friday and catch the train too five points roundtrip daily. I am so sick of late/broke down trains. It not only makes me late for work, but also going home makes me late picking kids up from daycare which is a fee. I understand that every now and then problems however it is becoming more and more consistent and it really is becoming a big problem. I try to leave early enough, but regardless its always something. Please get these trains fixed. You continue to go up on fare however it is not reflecting with the service.

Reply
Customer care male
Mr. Troy Harrison CallsSep 09, 2015

Mr. Troy Harrison On Phone To Marta Service
Bus 2391 at exactly 3:15 p. M. Did run the red light in downtown Fair burn today which is 9/8/2015. My light was green and i proceeded to go through the intersection and here comes bus 2391 running the red light. If i would have been quicker starting off the line we would have had an accident. Thanks, Mr. Harris.

Reply
Customer care male
Mr. Randy Bibbs CallsAug 30, 2015

My name is Randy Bibbs i was hurt on Marta and i need to know who to contact.

Reply
Customer care female
Ms. India Milton CallsJul 23, 2015

Ms. India Milton On Phone To Marta Service
I am highly upset with the 7:23 15 anvil block weekday bus. This woman never completes her route AFTER leaving the walmart. She says that she has to be back at Laredo so she isnt going to be going around to the qt stop and the bouldercrest forest pkwy stop. Its ridiculous and unfair to the customers who have rode the whole way and cant even vet to there stop. It doesn't matter what time she has to be back in because she was out since 11 am lady i have been out since earlier this morning. You guys need to fix this immediately or does it not even matter?.

Reply
Customer care male
Mr. Isaiah Watson CallsJul 15, 2015

Mr. Isaiah Watson On Phone To Marta Service
Bus 1424 drove directly past me while I was waiting at the bus stop at 6:25pm completing route 8.

Reply
Customer care female
Ms. Divine CallsJun 18, 2015

Ms. Divine On Phone To Marta Service
My 16 yr old son asked to be allowed to board the bus due to him feeling bad as we just left Hughes Spalding Children's hospital. The driver, who was busy in conversation with another driver was really rude and pointed to the end of the street and told him he could sit there while she and the other driver laughed at him I was furious and I saw that they didn't know I was with him. When I spoke of them laughing, they continued. Is this how you treat our youth? Even when they are sick?.

Reply
Customer care male
Mr. James Mccord CallsJun 17, 2015

Mr. James Mccord On Phone To Marta Service
I requested a stop on route 116. I pulled the cord, but the driver was going so fast he couldn't stop and I had to walk a longer distance from an alternate stop.

Reply
Customer care male
Mr. Fred Runyon CallsJun 12, 2015

Mr. Fred Runyon On Phone To Marta Service
I used my bank card to reload my breeze card on two different days and was not add to my card. I Truly need that money add to my card please it would be Greatly Appreciated it. The representative Filed the paperwork and His name was Marcus. So I am putting this to the ATTN:Marcus so please help me go get some if the Reimbursement back so I can get to my Doctor Appointment so I can get a Half Fair card please.

Reply
Customer care male
Mr. Mary J. Huber CallsJun 04, 2015

Mr. Mary J. Huber On Phone To Marta Service
I just left the East Lake station. Purchased four trips on my Breeze card and then could not get into station through any turnstile. There was no attendant anywhere and the "service" phone did not work. Terrible, terrible service and so discouraging. I have receipts for the $10. 00 I spent. And, of course, I missed my event in downtown Atlanta at the Georgia Bar headquarters on Marietta St.

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Customer care female
Ms. Sylvia Ballard CallsMay 29, 2015

I would like to know how can Marta police use the police car coming from MC Donaugh Ga in 75 north on Thursday may 28 when Marta does not run in MC donough the officer cnt lie because i took his picture, please explain my tax dollars at work with that one.

Reply
Customer care female
Ms. Mary Ann Freeman CallsMay 16, 2015

On May 13th around 11:05 a. M on Wednesday while traveling on I20W Marta bus

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Customer care female
Ms. Lori Maddox CallsApr 11, 2015

Ms. Lori Maddox On Phone To Marta Service
I did not Get through, but need to make a complaint on bus 32 the driver there was very rude did not want me to take my unopened peanuts on the bus, but stopped and got a hamburger and ate it on the bus.

Reply
Customer care user complaints